Account Executive - CCaaS

Account Executive - CCaaS

Birmingham Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Identify and pursue new sales opportunities in various sectors.
  • Company: Join a dynamic UK-based company specializing in CCaaS and UCaaS solutions.
  • Benefits: Enjoy competitive compensation, professional growth, and the chance to work with top-tier clients.
  • Why this job: Be part of a fast-paced environment where your sales skills can shine and make an impact.
  • Qualifications: Proven sales experience, especially in complex environments, and strong knowledge of communication technologies.
  • Other info: Opportunity to participate in industry exhibitions and conferences.

The predicted salary is between 43200 - 72000 £ per year.

Account Executive CCaaS/UCaaS – Enterprise. Uk Based. As Senior Account Executive you will be responsible for identifying sales opportunities with new clients and progressing these through the sales lifecycle. We are seeking individuals that have worked within the following verticals: Enterprise, Finance, Retail, Public Sector, and Mid-Market. Primary role & responsibilities . Actively seek out new sales opportunities · Work with the channel, to close opportunities against revenue target. · Prepare and deliver appropriate presentations on products and services · Participate on behalf of the company in exhibitions or conferences · Negotiate/close deals and handle complaints or objections Key Skills and Experience . Proven experience as a New Business Sales Executive or relevant role · Experience in working with complex, multi-divisional, multi-geographical customers and have experience influencing/directing others · Comprehensive knowledge of Unified Communications and Contact Centre as a Service, and multi-channel (Omnichannel) communications · Knowledge of contact centre/customer service industry and practices · Experience working with cross-functional teams (e.g. Sales, Products, Marketing, Engineering, Services) · Technical aptitude and ability to learn software programs · Excellent analytical and problem-solving skills · Highly organized and proficient in Microsoft Office Suite, especially Excel and PowerPoint

Account Executive - CCaaS employer: twenty9search

As an Account Executive at our UK-based company, you will thrive in a dynamic work culture that values innovation and collaboration. We offer competitive benefits, including professional development opportunities and a supportive environment that encourages growth within the Enterprise, Finance, Retail, Public Sector, and Mid-Market sectors. Join us to be part of a team that not only drives success but also fosters meaningful relationships and impactful solutions in the CCaaS/UCaaS landscape.
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Contact Detail:

twenty9search Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Executive - CCaaS

✨Tip Number 1

Familiarize yourself with the latest trends in CCaaS and UCaaS. Understanding the nuances of these technologies will not only help you in conversations with potential clients but also demonstrate your expertise during interviews.

✨Tip Number 2

Network within the Enterprise, Finance, Retail, and Public Sector industries. Attend relevant events and engage with professionals on platforms like LinkedIn to build relationships that could lead to sales opportunities.

✨Tip Number 3

Prepare to discuss your experience with complex, multi-divisional customers. Be ready to share specific examples of how you've influenced decision-making and closed deals in similar environments.

✨Tip Number 4

Brush up on your presentation skills. As an Account Executive, you'll need to deliver compelling presentations. Practice articulating the value of products and services clearly and confidently.

We think you need these skills to ace Account Executive - CCaaS

Sales Strategy Development
New Business Development
Client Relationship Management
Unified Communications Knowledge
Contact Centre as a Service (CCaaS) Expertise
Omnichannel Communication Skills
Negotiation Skills
Presentation Skills
Cross-Functional Collaboration
Technical Aptitude
Analytical Skills
Problem-Solving Skills
Organizational Skills
Proficiency in Microsoft Office Suite
Experience in Enterprise Sales

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Account Executive position. Understand the key responsibilities and required skills, especially in sales and Unified Communications.

Tailor Your CV: Customize your CV to highlight relevant experience in sales, particularly in Enterprise, Finance, Retail, Public Sector, or Mid-Market. Emphasize your achievements and how they relate to the responsibilities outlined in the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your understanding of CCaaS/UCaaS. Mention specific examples of how you've successfully identified and closed sales opportunities in the past.

Highlight Technical Skills: Since the role requires technical aptitude, make sure to mention your proficiency with software programs and tools, especially Microsoft Office Suite. Provide examples of how you've used these skills in previous roles.

How to prepare for a job interview at twenty9search

✨Showcase Your Sales Experience

Be ready to discuss your previous roles as a New Business Sales Executive. Highlight specific sales achievements and how you identified and closed opportunities in complex environments.

✨Demonstrate Industry Knowledge

Familiarize yourself with Unified Communications and CCaaS/UCaaS concepts. Be prepared to discuss trends in the contact center industry and how they impact potential clients.

✨Prepare for Role-Playing Scenarios

Expect to engage in role-playing exercises during the interview. Practice negotiating deals and handling objections, as this will showcase your problem-solving skills and adaptability.

✨Highlight Cross-Functional Collaboration

Discuss your experience working with cross-functional teams. Provide examples of how you collaborated with sales, marketing, and engineering to achieve common goals.

Account Executive - CCaaS
twenty9search
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  • Account Executive - CCaaS

    Birmingham
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-01-12

  • T

    twenty9search

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