At a Glance
- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, a renowned hotel chain known for its exceptional service.
- Benefits: Enjoy up to 60% off stays, discounts on meals, and a solid pension scheme.
- Why this job: Perfect for aspiring leaders wanting to grow in a supportive environment.
- Qualifications: Experience in retail or leadership roles is essential.
- Other info: Immediate start available with guaranteed hours across four days.
We're currently recruiting in our Exmouth Seafront Premier Inn. Working 36 hours per week, paying up to £13.36 per hour.
Come and be a Duty Manager at Premier Inn in Exmouth Seafront. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you've got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.
We're looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start - with all leadership experience relevant.
- PAY RATE: Up to £13.36 per hour
- CONTRACT TYPE: Permanent - we don't do zero hours contracts!
- HOURS: 36 hours a week across 4 days - evenings and weekends included, guaranteed hours to help you plan your week around!
- LOCATION: Premier Inn Exmouth Seafront, The Esplanade, Exmouth, Devon EX8 2AZ
Why you'll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you'll do:
Join our team at Exmouth Seafront Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you've led a team in a retail environment, you'll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
Duty Manager employer: Whitbread
Contact Detail:
Whitbread Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding what makes their customer experience unique will help you demonstrate your alignment with their mission during any interviews or discussions.
✨Tip Number 2
Network with current or former employees of Premier Inn, especially those in management roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your leadership experience.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in previous roles. Highlighting your ability to inspire and manage a team effectively will resonate well with the hiring managers.
✨Tip Number 4
Show enthusiasm for the hospitality industry and a commitment to delivering exceptional customer service. Your passion for creating a welcoming environment can set you apart from other candidates.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience, particularly in retail or similar environments. Emphasise any relevant skills that align with the Duty Manager role, such as customer service excellence and team management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to inspire a team. Mention specific examples from your past roles where you successfully led a team or improved customer experiences.
Highlight Relevant Experience: In your application, clearly outline your previous roles and responsibilities that relate to managing teams and ensuring customer satisfaction. Use metrics or achievements to demonstrate your impact in those positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a managerial position.
How to prepare for a job interview at Whitbread
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles in detail. Highlight specific examples where you successfully led a team, resolved conflicts, or improved team performance. This will demonstrate your capability to manage the Duty Manager role effectively.
✨Understand the Company Culture
Research Premier Inn and its values before the interview. Familiarise yourself with their commitment to customer service and team development. Showing that you align with their culture can set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult guests or managing staff during busy periods. Practising your responses to these scenarios can help you articulate your problem-solving skills.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or career progression within Premier Inn. This shows your genuine interest in the role and the company.