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- Tasks: Join our frontline team, handling client enquiries and providing product training.
- Company: A fast-growing Health Tech start-up eager to nurture talent.
- Benefits: Flexible hours, 4-day work week, and opportunities for growth.
- Why this job: Gain industry experience in a vibrant culture with potential for career advancement.
- Qualifications: Recent Science or Biomedical Science graduates; no prior experience needed.
- Other info: Shift patterns include early and late options, perfect for balancing commitments.
The predicted salary is between 28800 - 48000 £ per year.
A fabulous, rapidly-growing Health Tech start-up is looking for bright, switched-on individuals to come and work on their frontline team. This is a great opportunity to get a foot into the industry, with huge scope for growth and movement within the company later down the line.
This is a busy, people-facing role where you will learn everything there is to know about their product. You will be dealing with enquiries from clients, giving training and support on the systems, all whilst taking sole ownership of your own section – updating it, liaising with project managers and your own Team. They are really keen to give you as much exposure and opportunity for growth as possible.
Looking for:
- Top academic individuals who can learn the ins and outs of a complex system
- Recent Science or Biomedical Science graduates (no prior experience required)
- Someone with other commitments, who requires some flexibility with hours/days
- An upbeat and personable individual, with a keen interest in the Health-Tech industry
This role will operate on a shift pattern. There will be a few of you sharing the role. You will either work 6:30am – 2:30pm or 12:30pm – 8:30pm – this will alternate regularly. You will also only work 4 days a week – but these could be any 4 days of the week.
If this sounds like something suited to you, please APPLY NOW!
Customer Service employer: Knightsbridge Recruitment
Contact Detail:
Knightsbridge Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service
✨Tip Number 1
Familiarise yourself with the Health Tech industry. Research current trends, key players, and innovations in the field. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the sector.
✨Tip Number 2
Practice your communication skills. Since this role involves dealing with clients and providing support, being able to convey information clearly and effectively is crucial. Consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Showcase your adaptability. The job requires flexibility with hours and days, so be prepared to discuss your availability and willingness to work different shifts. Highlight any previous experiences where you've successfully adapted to changing circumstances.
✨Tip Number 4
Network with professionals in the Health Tech field. Attend relevant events or join online forums to connect with others in the industry. Building relationships can lead to valuable insights and potentially even referrals for the position.
We think you need these skills to ace Customer Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your academic achievements in Science or Biomedical Sciences. Emphasise any relevant coursework or projects that demonstrate your ability to learn complex systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Health-Tech industry. Mention why you are interested in this role and how your background makes you a suitable candidate, even if you lack direct experience.
Highlight Soft Skills: In your application, focus on your interpersonal skills and ability to work in a team. The company is looking for upbeat and personable individuals, so make sure to convey your friendly nature and willingness to help others.
Show Flexibility: Since the role requires shift work, mention your availability and flexibility in your application. This will show that you are adaptable and willing to meet the company's scheduling needs.
How to prepare for a job interview at Knightsbridge Recruitment
✨Show Your Passion for Health-Tech
Make sure to express your enthusiasm for the Health-Tech industry during the interview. Research the company and its products beforehand, and be ready to discuss why you're excited about working in this field.
✨Demonstrate Your Learning Ability
Since the role requires learning a complex system, highlight any experiences where you've quickly picked up new skills or knowledge. Share examples from your studies or previous roles that showcase your ability to adapt and learn.
✨Emphasise Your People Skills
As this is a people-facing role, it's crucial to demonstrate your interpersonal skills. Prepare to share examples of how you've effectively communicated with others, resolved conflicts, or provided support in past situations.
✨Be Ready for Flexibility Questions
Given the shift patterns and flexible hours, be prepared to discuss your availability and how you can accommodate the company's needs. Show that you're adaptable and willing to work within their schedule.
