Reception Team Member

Reception Team Member

Fleet Full-Time No home office possible
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At a Glance

  • Tasks: Welcome guests, manage bookings, and provide excellent customer service.
  • Company: Join Welcome Break, a top UK motorway service operator with popular brands.
  • Benefits: Earn up to £12.37ph, enjoy flexible hours, and get 50% off at major restaurants.
  • Why this job: Be part of a supportive team, gain valuable skills, and enjoy career progression.
  • Qualifications: A positive attitude and willingness to learn are essential; no experience needed.
  • Other info: Immediate start available; uniform provided and free onsite parking.

Welcome Break Days Inn, Fleet, GU51 1AA

Immediate start, flexible full-time and part-time positions available with overtime. Pay up to £12.37ph.

Are you a friendly, welcoming person? Do you have a positive attitude and are you willing to learn? We want to hear from you.

A Hotel Receptionist would ideally:

  • Have a positive approach to customer service and a can-do attitude
  • Be willing to work as part of a world class team
  • Be ready to learn as all training will be provided

A Hotel Receptionist gets:

  • Up to £12.37ph
  • Flexible working patterns to fit your lifestyle including seasonal hours
  • Immediate start and overtime available
  • Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
  • My Welcome Break discounts - savings at hundreds of retailers
  • Incentive Schemes
  • Career progression from Customer Service to Management through brilliant training programmes
  • Holiday entitlement that increases with service
  • Cycle to work scheme
  • Free onsite parking
  • Uniform provided - of course!

Ready to become a Welcome Break Hotel Receptionist? Apply through our careers page now.

About Welcome Break: Welcome Break is one of the UK’s leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well as hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.

Reception Team Member employer: Welcome Break

Welcome Break is an excellent employer for those seeking a rewarding role as a Reception Team Member at our Days Inn location in Fleet. With flexible working patterns, competitive pay, and a strong focus on employee development through comprehensive training programmes, we foster a supportive work culture that values teamwork and customer service. Enjoy fantastic benefits such as generous discounts at popular retailers, career progression opportunities, and a welcoming environment where every team member contributes to our success.
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Contact Detail:

Welcome Break Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reception Team Member

✨Tip Number 1

Show your enthusiasm for customer service during any interactions. Whether it's a phone call or a casual chat, let your positive attitude shine through. This will demonstrate that you embody the welcoming spirit they are looking for.

✨Tip Number 2

Familiarise yourself with the brands and services offered at Welcome Break. Knowing about their offerings, like KFC and Starbucks, can help you engage in meaningful conversations and show your genuine interest in the company.

✨Tip Number 3

Be prepared to discuss your flexibility regarding working hours. Since the role offers both full-time and part-time positions, highlighting your willingness to adapt to different shifts can make you a more attractive candidate.

✨Tip Number 4

Express your eagerness to learn and grow within the company. Mentioning your interest in career progression and training opportunities can set you apart, as it shows you're committed to developing your skills and contributing to the team.

We think you need these skills to ace Reception Team Member

Customer Service Skills
Communication Skills
Teamwork
Positive Attitude
Adaptability
Time Management
Problem-Solving Skills
Attention to Detail
Multitasking
Basic IT Skills
Conflict Resolution
Interpersonal Skills
Willingness to Learn
Flexibility

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Welcome Break is looking for in a Reception Team Member. Highlight key skills such as customer service and teamwork in your application.

Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Emphasise any previous roles in customer service or hospitality, and showcase your positive attitude and willingness to learn.

Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role. Mention why you want to work for Welcome Break and how your values align with their commitment to customer service.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial for a reception role.

How to prepare for a job interview at Welcome Break

✨Show Your Friendly Side

As a Reception Team Member, your personality is key. Make sure to greet the interviewer with a warm smile and maintain a positive attitude throughout the conversation. This will demonstrate your suitability for a customer-facing role.

✨Highlight Your Team Spirit

Emphasise your ability to work well in a team. Share examples from previous experiences where you collaborated effectively with others. This aligns with the company's focus on teamwork and will show that you're ready to contribute to their world-class service.

✨Be Open to Learning

Since all training will be provided, express your willingness to learn new skills. Mention any past experiences where you quickly adapted to new tasks or environments, showcasing your eagerness to grow within the role.

✨Know the Company

Familiarise yourself with Welcome Break and its various brands. Understanding their services and values will allow you to tailor your answers and show genuine interest in being part of their team.

Reception Team Member
Welcome Break
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