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- Tasks: Support Royal Navy recruits with learning and development advice while coordinating appointments and bookings.
- Company: Join Selborne, a transformative programme modernising Royal Navy training for better-trained sailors.
- Benefits: Enjoy 23 days holiday, paid volunteering days, and a range of lifestyle benefits.
- Why this job: Be part of a collaborative team shaping the future of military training with cutting-edge technology.
- Qualifications: Excellent communication skills and attention to detail; previous admin experience preferred.
- Other info: Flexible working across local sites and opportunities for career progression.
The predicted salary is between 19800 - 26700 ÂŁ per year.
Help get better trained personnel to the front line faster
Selborne is a Transformational Training programme with a strategic goal of modernising Royal Navy training to deliver âbetter trained sailors to the front line fasterâ.
This role is an essential member of the Royal Navyâs Learning and Development Organisation (LDO) at Taunton-Norton Manor Camp primarily supporting Royal Marine and Royal Navy recruits.
The role will work to provide informative and supportive advice and guidance to recruits on the future of their service careers, resettlement as well as ensuring key administrative and organisational tasks are completed with information being shared with Royal Marine/Navy colleagues.
Job title: Administrator
Job Description:
What youâll be doing:
- Providing Learning and Development advice, guidance, information and support to Service Personnel.
- Coordinating and booking all appointments, enrolments, course bookings and classroom bookings for the Hub.
- Promoting and facilitating opportunities for accessing and funding learning opportunities.
- Working with the team to arrange and conduct Learning and Development interviews.
- Proactively raising awareness of Resettlement amongst Service Leavers, to ensure they are aware of the support they have access to.
What weâre looking for:
- Excellent attention to detail and customer service skills.
- Previous administration experience would be highly desirable.
- Must have a drivers license and vehicle to travel between local sites.
- Must be flexible to cover local offices, as and when required.
- Excellent communication skills, both verbal and written.
- Military knowledge would be an advantage.
- Must be able to be cleared to UK SC level.
About Selborne:
Selborne is a wide scale, 12 year transformation of Royal Navy Training. The contract worth GBP 1 billion was awarded in December 2020 to a consortium led by Capita to deliver and modernise training for the RN. The consortia of partners known as Team Fisher includes Raytheon UK, Fujitsu and University of Lincoln together with 14 other UK-based suppliers.
Our âone teamâ philosophy is about collaboration and openness, key to the success of this programme. We are looking for people with the talent and experience who can help shape better outcomes for our customers. We are using our expertise in digital transformation to review service design, modernise courses and deploy cutting edge technology to enhance courses including synthetic training (simulator) systems and data analytics. This programme is a shared endeavour working alongside the Royal Navyâs Training Management Group (TMG) as a single integrated team. Together, we will address challenges and collectively improve outcomes for sailors and marines at scale across the naval enterprise â something we are proud to be part of over the coming years.
Whatâs in it for you?
- Salary of ÂŁ23,816 per annum.
- 23 daysâ holiday (rising to 27) with the opportunity to buy extra leave.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Company matched pension, life assurance, a cycle2work scheme, 15 weeksâ fully paid maternity, adoption and shared parental leave, paternity pay of two weeksâŚand plenty more.
- Voluntary benefits designed to suit your lifestyle â from discounts on retail and socialising, to health & wellbeing, travel and technology.
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
- Onsite, secure parking.
- Catering facilities.
- Great opportunity to progress into a coaching/learner centric role.
What we hope youâll do next:
Choose âApply nowâ to fill out our short application, so that we can find out more about you. We will be in touch with you regarding your application shortly, however if you need to contact our recruitment team please email CPScareers@capita.com.
Weâre an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. Weâre committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if youâd like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and weâll get back to you.For more information about equal opportunities and process adjustments, please visit the Capita Careers website.
Location: Taunton-Norton Manor Camp, United Kingdom
Time Type: Full time
Contract Type: Permanent
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Contact Detail:
Capita Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Learning Support Advisor and Coordinator
â¨Tip Number 1
Familiarise yourself with the Royal Navy's training programmes and their recent transformations. Understanding the Selborne initiative will help you speak confidently about how you can contribute to modernising training and supporting recruits.
â¨Tip Number 2
Network with current or former Learning Support Advisors and Coordinators. They can provide insights into the role and share tips on what the hiring team values most, which can give you an edge during discussions.
â¨Tip Number 3
Highlight any experience you have in administration and customer service, especially in a military or training context. Be prepared to discuss specific examples of how you've successfully supported personnel in similar roles.
â¨Tip Number 4
Demonstrate your flexibility and willingness to travel between local sites. Mention any previous experiences where you adapted to changing environments or took on additional responsibilities, as this is crucial for the role.
We think you need these skills to ace Learning Support Advisor and Coordinator
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights relevant experience in Learning and Development, administration, and customer service. Use specific examples that demonstrate your attention to detail and communication skills.
Craft a Compelling Cover Letter: Write a cover letter that explains why you are passionate about supporting Service Personnel. Mention any military knowledge you have and how it can benefit the role. Be sure to align your skills with the job description.
Highlight Relevant Experience: In your application, emphasise any previous roles where you provided advice or guidance, coordinated appointments, or worked in a team environment. This will show that you understand the responsibilities of the position.
Proofread Your Application: Before submitting, carefully proofread your application for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Capita
â¨Research the Role and Organisation
Before your interview, take the time to thoroughly research the Learning Support Advisor and Coordinator role and the Selborne programme. Understand its goals, the importance of modernising Royal Navy training, and how your skills can contribute to this mission.
â¨Showcase Your Communication Skills
As the role requires excellent verbal and written communication skills, prepare to demonstrate these during the interview. Be clear and concise in your answers, and consider providing examples of how you've effectively communicated in previous roles.
â¨Highlight Relevant Experience
Make sure to discuss any previous administration experience you have, especially in a learning and development context. Share specific examples of how you've coordinated appointments or supported personnel, as this will show your capability for the tasks outlined in the job description.
â¨Demonstrate Flexibility and Teamwork
The role requires flexibility to cover local offices and work collaboratively with a team. Be prepared to discuss instances where you've adapted to changing circumstances or worked successfully within a team to achieve common goals.
