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- Tasks: Engage with customers, manage bespoke orders, and maintain showroom standards.
- Company: Bicknells Jewellers is a passionate manufacturing jeweller focused on high-end luxury sales.
- Benefits: Flexible hours with full-time or part-time options and competitive pay starting at £15.00 per hour.
- Why this job: Join a close-knit team and share your love for jewellery while building lasting client relationships.
- Qualifications: Experience in luxury retail sales and a good understanding of jewellery is essential.
- Other info: Sundays off, except during the festive season; applications without a cover letter may not be considered.
The predicted salary is between 31200 - 48000 £ per year.
Bicknells Jewellers is seeking a confident and knowledgeable Sales Executive to join our small team. This is a proactive, customer-focused role ideal for someone with a passion for jewellery and a strong background in high-end or luxury sales. We are a manufacturing jeweller working directly with the public, so you must be comfortable handling special orders and bespoke requests.
Role Options:
- Full-Time: 5 days per week, including Saturdays. Sundays off, except for approx. 6 Sundays in the run-up to Christmas.
- Part-Time: 3 or 4 days per week, including Saturdays and Sundays as per the full-time schedule.
Hours: 9:30am - 5:00pm
Key Responsibilities:
- Proactively build long-term client relationships and generate appointments by phone and in-store.
- Confidently advise on jewellery purchases, suitability, and aftercare.
- Handle bespoke orders and special commissions, liaising with the workshop and managing expectations clearly.
- Take in repair jobs accurately and explain processes to customers.
- Maintain showroom standards, including daily tasks such as hoovering, mopping, and washing cups.
- Support customers throughout their journey, from initial enquiry to collection and beyond.
- Encourage aftercare services and follow-up visits to build repeat business.
Requirements:
- Strong background in high-end or luxury retail sales.
- Good understanding of jewellery and repair processes (minimal training provided).
- Ability to confidently manage bespoke and special-order enquiries.
- Proactive, organised, and comfortable working as part of a close-knit team.
- Excellent communication skills and customer service instincts.
To Apply: Please submit your CV with a cover letter explaining your suitability for the role. Applications without a cover letter may not be considered, as this confirms your ability to follow instructions.
Job Types: Full-time, Part-time
Pay: From £15.00 per hour
Schedule: Every weekend, Monday to Friday
Experience:
- Jewellery: 4 years (preferred)
- Luxury sales: 3 years (required)
Work Location: In person
Jewellery Sales Executive - Full-Time or Part-Time employer: Bicknells Jewellers
Contact Detail:
Bicknells Jewellers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jewellery Sales Executive - Full-Time or Part-Time
✨Tip Number 1
Familiarise yourself with the latest trends in jewellery and luxury sales. Being knowledgeable about current styles and materials will help you engage confidently with customers and demonstrate your passion for the product.
✨Tip Number 2
Practice your communication skills, especially in handling bespoke orders. Role-play scenarios where you explain processes to customers, as this will prepare you for real-life interactions and show your proactive approach.
✨Tip Number 3
Network within the jewellery community or attend local events to build connections. This can provide insights into customer preferences and may even lead to referrals, showcasing your commitment to the industry.
✨Tip Number 4
Demonstrate your organisational skills by preparing a mock schedule for managing appointments and follow-ups. This will highlight your ability to handle multiple tasks efficiently, which is crucial in a busy retail environment.
We think you need these skills to ace Jewellery Sales Executive - Full-Time or Part-Time
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to write a cover letter that specifically addresses the requirements of the Jewellery Sales Executive role. Highlight your experience in high-end or luxury sales and your passion for jewellery, as these are key aspects the company is looking for.
Showcase Relevant Experience: In your CV, emphasise your background in luxury retail sales and any specific experience you have with jewellery. Include details about your previous roles, focusing on achievements that demonstrate your ability to build client relationships and handle bespoke orders.
Demonstrate Communication Skills: Since excellent communication skills are essential for this role, consider including examples in your application that showcase your ability to engage with customers effectively. This could be through previous job experiences or specific situations where you provided exceptional customer service.
Follow Application Instructions: Ensure you submit your CV along with a cover letter, as applications without a cover letter may not be considered. Pay attention to detail and make sure all documents are formatted correctly and free of errors before submitting your application.
How to prepare for a job interview at Bicknells Jewellers
✨Show Your Passion for Jewellery
Make sure to express your enthusiasm for jewellery during the interview. Share any personal experiences or stories that highlight your love for the craft, as this will resonate well with the interviewers at Bicknells Jewellers.
✨Demonstrate Your Sales Expertise
Prepare to discuss your background in high-end or luxury sales. Be ready to provide specific examples of how you've successfully built client relationships and closed sales in previous roles, as this is crucial for the position.
✨Understand Bespoke Orders
Familiarise yourself with the concept of bespoke jewellery and special orders. Be prepared to explain how you would handle customer inquiries about custom pieces, as this is a key responsibility of the role.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewers about their team dynamics, customer service philosophy, and the types of jewellery they specialise in. This shows your genuine interest in the company and the role.
