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- Tasks: Lead the night shift, ensuring a secure and welcoming environment for residents.
- Company: Join a prestigious residential development in Central London, known for luxury living.
- Benefits: Enjoy a 4 on, 4 off schedule with night shifts, perfect for work-life balance.
- Why this job: Be part of a high-end service team, enhancing your hospitality skills in a luxury setting.
- Qualifications: Experience in a night concierge or similar role is essential; excellent communication skills required.
- Other info: This role offers independence and the chance to make a real impact overnight.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced and highly professional Senior Night Concierge to take the lead front-of-house position at an exclusive residential development in Central London. This is a lone role on the desk during the night shift, with supervisory responsibility over one night security officer based elsewhere on site.
The position offers the opportunity to work within a luxury environment, delivering exceptional service to residents and maintaining high operational standards throughout the night.
Key Responsibilities:- Serve as the primary front-of-house contact overnight, providing a welcoming and secure environment for residents and guests.
- Liaise with the on-site security officer to ensure smooth coordination across the development.
- Monitor building systems, report issues, and liaise with emergency contacts if needed.
- Handle resident queries and requests efficiently and discreetly.
- Maintain daily logs, incident reports, and handover notes for day staff.
- Perform regular inspections of communal areas to ensure cleanliness, security, and safety standards are upheld.
- Previous experience in a night concierge or similar front-of-house role within a high-end residential or 5* hospitality setting.
- Excellent communication and problem-solving skills.
- Calm under pressure and able to work independently.
- Immaculate personal presentation and professional demeanor.
- Confident using building management systems, logbooks, and handover procedures.
This is a fantastic opportunity to take on a key night position within a development known for its premium service.
Senior Night Concierge employer: PMR
Contact Detail:
PMR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Night Concierge
✨Tip Number 1
Familiarise yourself with the luxury residential sector. Research high-end developments in Central London and understand what sets them apart. This knowledge will help you demonstrate your passion for the role during interviews.
✨Tip Number 2
Network with professionals in the hospitality and concierge industry. Attend events or join online forums where you can connect with others who work in similar roles. Building relationships can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think of examples from your past experiences where you handled difficult situations or provided exceptional service, as these will showcase your problem-solving skills and calmness under pressure.
✨Tip Number 4
Highlight your familiarity with building management systems and security protocols. If you have experience with specific systems, be ready to discuss how you've used them effectively in previous roles, as this will demonstrate your readiness for the responsibilities of the position.
We think you need these skills to ace Senior Night Concierge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in night concierge or similar roles. Emphasise your skills in communication, problem-solving, and any previous work in high-end residential or hospitality settings.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing exceptional service. Mention specific examples from your past experiences that demonstrate your ability to handle resident queries and maintain high operational standards.
Highlight Relevant Skills: In your application, clearly outline your skills related to building management systems and your ability to work independently. This will show the employer that you are well-prepared for the responsibilities of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Senior Night Concierge position.
How to prepare for a job interview at PMR
✨Showcase Your Experience
Make sure to highlight your previous experience in a night concierge or similar role. Discuss specific situations where you provided exceptional service or handled challenging situations, as this will demonstrate your capability to thrive in a high-end environment.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've effectively resolved issues in the past. This role requires calmness under pressure, so share instances where you maintained composure and found solutions quickly, especially during night shifts.
✨Emphasise Communication Abilities
As the primary contact for residents overnight, strong communication skills are essential. Be ready to discuss how you’ve successfully liaised with security personnel and residents, ensuring smooth operations and addressing queries efficiently.
✨Dress to Impress
Since personal presentation is crucial in this role, ensure you dress smartly for the interview. A professional appearance reflects your understanding of the luxury environment you'll be working in and sets a positive tone from the start.
