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- Tasks: Become a trainee croupier and learn to deal exciting casino games like roulette and blackjack.
- Company: Join Genting Casinos, a leading leisure business in the UK with a vibrant atmosphere.
- Benefits: Enjoy great perks like a private GP helpline, gym discounts, and flexible benefits tailored to you.
- Why this job: Experience a fun work culture, develop your skills, and make customers' nights unforgettable.
- Qualifications: No experience needed, just a passion for customer service and a can-do attitude.
- Other info: Must be over 18, eligible to work in the UK, and pass a DBS check.
Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry? We are currently looking to recruit a trainee croupier, no previous gaming experience is necessary. If you are passionate about delivering great customer service and are willing to learn, this could be the role for you. All training will be provided in an initial 6-week training school where you will learn to deal popular casino games including roulette and blackjack. Once you are trained, you will be responsible for dealing the casino games to our customers and ensuring they have an enjoyable experience.
Key skills and responsibilities include:
- Enthusiastic, bubbly personality ready to deliver outstanding customer service.
- Confident with a can-do mindset.
- An efficient team player.
- Flexible attitude to work - able to work shifts including nights and weekends to support our business.
- Good maths skills to enable correct calculation of customers' bets.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
Please note applicants must be over the age of 18, have the right to work in the UK and be able to pass a DBS check (no criminal record) in order to obtain a gaming license.
What we offer:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - a confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Trainee Croupier/Casino Dealer employer: Genting Casinos UK Ltd. Careers
Contact Detail:
Genting Casinos UK Ltd. Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Croupier/Casino Dealer
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Since this role is all about creating a fun and enjoyable experience for customers, demonstrating your passion for helping others will set you apart from other candidates.
✨Tip Number 2
Be prepared to discuss your flexibility regarding shift work. The ability to work nights and weekends is crucial for this position, so highlight any previous experience or willingness to adapt your schedule to meet the needs of the business.
✨Tip Number 3
Brush up on your basic maths skills before the interview. As a croupier, you'll need to handle bets and payouts accurately, so being confident in your maths will show that you're ready for the responsibilities of the role.
✨Tip Number 4
Research Genting Casinos and their values. Understanding the company culture and what they stand for will help you align your answers with their expectations, making you a more appealing candidate.
We think you need these skills to ace Trainee Croupier/Casino Dealer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a trainee croupier entails. Familiarise yourself with the responsibilities and skills required, such as delivering excellent customer service and working flexible shifts.
Tailor Your CV: Highlight any relevant experience or skills that align with the job description. Emphasise your customer service experience, teamwork abilities, and any mathematical skills you possess, even if they are from previous roles or education.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the gaming industry. Mention your willingness to learn and adapt, and how your personality fits the vibrant environment of a casino.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the customer service industry.
How to prepare for a job interview at Genting Casinos UK Ltd. Careers
✨Show Your Enthusiasm
As a trainee croupier, having a bubbly personality is key. Make sure to express your passion for customer service during the interview. Share examples of how you've gone above and beyond to make someone's experience enjoyable.
✨Demonstrate Your Maths Skills
Good maths skills are essential for this role. Be prepared to discuss your comfort level with numbers and calculations. You might even want to brush up on basic betting odds and calculations to impress your interviewers.
✨Highlight Your Flexibility
The job requires working various shifts, including nights and weekends. Be ready to discuss your availability and willingness to adapt to different schedules. This shows that you’re committed to supporting the business needs.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the training process, team dynamics, or company culture. This not only shows your interest in the role but also helps you determine if it's the right fit for you.
