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- Tasks: Become a trainee croupier, learning to deal games like roulette and blackjack.
- Company: Join Genting Casinos, a leading UK leisure business with a vibrant atmosphere.
- Benefits: Enjoy great perks like a private GP helpline, gym discounts, and flexible benefits.
- Why this job: Experience a fun work environment while delivering excellent customer service and making lasting memories.
- Qualifications: No experience needed, just a passion for customer service and a can-do attitude.
- Other info: Must be over 18 and able to pass a DBS check for gaming license.
Are you looking for a brand-new career? Would you like to work in a fun, vibrant industry? We are currently looking to recruit a trainee croupier, no previous gaming experience is necessary. If you are passionate about delivering great customer service and are willing to learn, this could be the role for you. All training will be provided in an initial 6-week training school where you will learn to deal popular casino games including roulette and blackjack. Once you are trained, you will be responsible for dealing the casino games to our customers and ensuring they have an enjoyable experience.
Key skills and responsibilities include:
- Enthusiastic, bubbly personality ready to deliver outstanding customer service.
- Confident with a can-do mindset.
- An efficient team player.
- Flexible attitude to work - able to work shifts including nights and weekends to support our business.
- Good maths skills to enable correct calculation of customers' bets.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
Please note applicants must be over the age of 18, have the right to work in the UK and be able to pass a DBS check (no criminal record) in order to obtain a gaming license.
WHAT WE OFFER
As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:
- Company funded benefits
- Private GP helpline.
- Discount portal for popular retailers, restaurants, leisure and more.
- Pension scheme.
- Life assurance.
- Employee assistance programme - A confidential helpline providing 24/7 advice and counselling whatever the issue.
- 20% discounted gym membership.
- Mental health support.
- Family-friendly and wellbeing policies.
- Flexible benefits - designed for employees to choose the best package for their personal needs.
- Health Cash Plan (level 1 is company funded).
- Critical illness cover.
- Dental insurance.
- Travel insurance.
- Health Screening.
- Rewards, recognition, development, and events.
- Career development opportunities.
- Genting Academy - online learning portal.
- Long service awards.
- Staff social fund.
- Annual company Christmas present.
- A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
Tips subject to eligibility.
OUR BUSINESS
Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.
As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Contact Detail:
Genting Casinos UK Ltd. Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Croupier/Casino Dealer
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a casual conversation or during the interview, let your bubbly personality shine through. This role is all about creating a fun atmosphere for customers, so demonstrating your passion for this will set you apart.
✨Tip Number 2
Be prepared to discuss your flexibility regarding shifts. Since the job requires working nights and weekends, emphasising your willingness to adapt your schedule can make a positive impression on the hiring team.
✨Tip Number 3
Brush up on your basic maths skills before the interview. Being able to quickly and accurately calculate bets is crucial for a croupier, so showing that you're confident with numbers will demonstrate your readiness for the role.
✨Tip Number 4
Familiarise yourself with popular casino games like roulette and blackjack. Even though training will be provided, having a basic understanding of these games can help you engage more effectively during the interview and show your commitment to learning.
We think you need these skills to ace Trainee Croupier/Casino Dealer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a trainee croupier entails. Familiarise yourself with the responsibilities and skills required, such as delivering excellent customer service and working flexible shifts.
Tailor Your CV: Highlight any relevant experience or skills that demonstrate your ability to provide great customer service. Even if you don't have direct gaming experience, showcase your enthusiasm and willingness to learn.
Craft a Strong Cover Letter: Write a cover letter that reflects your personality and passion for the role. Mention why you are interested in becoming a croupier and how your skills align with the company's values and requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in the gaming industry.
How to prepare for a job interview at Genting Casinos UK Ltd. Careers
✨Show Your Enthusiasm
As a trainee croupier, having a bubbly and enthusiastic personality is key. Make sure to express your passion for customer service during the interview. Share examples of how you've gone above and beyond to ensure a great experience for others.
✨Demonstrate Your Maths Skills
Good maths skills are essential for this role. Be prepared to discuss your comfort level with numbers and calculations. You might even want to brush up on basic betting odds and calculations to show your readiness for the job.
✨Highlight Your Flexibility
The role requires working various shifts, including nights and weekends. Be honest about your availability and willingness to adapt to the needs of the business. This shows that you are a team player and committed to the role.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the training process, company culture, and opportunities for growth. This not only shows your interest in the position but also helps you determine if it's the right fit for you.
