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- Tasks: Run night audits, manage guest check-ins/outs, and create positive experiences.
- Company: Join the vibrant Moxy Edinburgh Airport, part of the Marriott family.
- Benefits: Enjoy a £4 commute allowance, discounted stays, and a health cash plan.
- Why this job: Be part of a fun team that values energy, communication, and guest satisfaction.
- Qualifications: Experience in the service industry; hotel systems knowledge is a plus.
- Other info: Full-time role with opportunities for growth and development.
The predicted salary is between 27000 - 32000 £ per year.
This position is based on a full time contract.
Gross salary: £13.02 per hour. On top of this we pay a £4 commute allowance.
Confident communicator comfortable in a fast-paced service focused role. Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.
Main Tasks and responsibilities:
- Running the night audit and balancing the days accounts
- Prepare the hotel for the following day
- Helping guests and creating positive experiences
- Manage hotel room inventory and checking guests in/out the Moxy way
- Operate Food & Beverage outlets the Moxy way
- Manage all bills and payments correctly
- Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
- Follow all food safety, licensing and health & safety policies to work safely
- Supporting other crewmembers and follow direction from crew leaders
- Promote & support the Moxy brand and the Marriott Bonvoy loyalty program
We’re looking for someone with Moxie, which is all of these things:
- Have high energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi-tasker who can balance hard work with great service
- Know being relaxed isn’t the same as being lazy
- Clear communicator fluent in English (and other languages a plus!)
Useful Experience:
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel & travel industry
BENEFITS FOR YOU!
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
Night Auditor employer: HOTEL CO 51 UK LIMITED
Contact Detail:
HOTEL CO 51 UK LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Auditor
✨Tip Number 1
Familiarise yourself with the Moxy brand and its unique approach to hospitality. Understanding their values and how they create a fun, relaxed environment for guests will help you align your responses during interviews.
✨Tip Number 2
Highlight any previous experience in the service industry, especially roles that required multitasking and guest interaction. Be ready to share specific examples of how you've created positive experiences for customers.
✨Tip Number 3
Brush up on your knowledge of hotel systems like Opera and Micros, as well as food safety and licensing laws. Being able to discuss these topics confidently can set you apart from other candidates.
✨Tip Number 4
Prepare to demonstrate your communication skills and energy during the interview. Since the role requires a confident communicator, practice engaging with friends or family to showcase your ability to connect with others.
We think you need these skills to ace Night Auditor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the service industry, particularly any roles that involved customer interaction or hotel management. Emphasise skills like problem-solving and communication, which are crucial for a Night Auditor.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the Moxy brand. Share specific examples of how you've created positive experiences for guests in previous positions, showcasing your proactive approach and ability to work in a fast-paced environment.
Highlight Relevant Skills: Clearly outline your familiarity with hotel systems such as Opera and/or Micros, as well as your knowledge of food safety and licensing laws. Mention any language skills you possess, as being multilingual can be a significant advantage.
Proofread Your Application: Before submitting your application, take the time to proofread it thoroughly. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly. A polished application reflects your attention to detail.
How to prepare for a job interview at HOTEL CO 51 UK LIMITED
✨Show Your Communication Skills
As a Night Auditor, you'll be interacting with guests regularly. Make sure to demonstrate your confident communication style during the interview. Practice answering questions clearly and engagingly, as this will reflect your ability to create positive experiences for guests.
✨Highlight Your Problem-Solving Abilities
Being a proactive problem solver is key in this role. Prepare examples from your past experiences where you successfully resolved issues or improved processes. This will show that you can handle challenges effectively and maintain a relaxed environment.
✨Demonstrate Your Multitasking Skills
The Night Auditor position requires juggling various tasks simultaneously. During the interview, share instances where you've managed multiple responsibilities efficiently. This will illustrate your capability to balance hard work with excellent service.
✨Familiarise Yourself with Hotel Systems
Knowledge of hotel systems like Opera and Micros is beneficial. If you have experience with these or similar systems, mention it during the interview. If not, do some research beforehand to show your willingness to learn and adapt to new technologies.
