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- Tasks: Join us as a Product Support Engineer, diagnosing and fixing diesel engine issues in the field.
- Company: We're a leading manufacturer of powertrain products in the UK and Ireland.
- Benefits: Enjoy a competitive salary, overtime pay, company van, and 28 days holiday.
- Why this job: Be part of a renowned company with a focus on innovation and customer satisfaction.
- Qualifications: 3 years mechanical experience and NVQ Level 3 in a mechanical discipline required.
- Other info: Must pass a drugs and alcohol test before employment.
The predicted salary is between 48024 - 67234 £ per year.
Job title: Product Support Engineer – Diesel Engines. (Field-based) Job location: Salisbury. Salary: £48,024 per annum + overtime + on call pay. Hours: 45 hours per week – an element of flexibility will be required. Shifts: Monday to Friday(permanent nights) Duration: Permanent. Start date: immediate Client Summary: Leading manufacturer and front-line supplier of powertrain products based in the UK and Ireland. Areas of expertise include Engine Overhaul, final Drive Overhaul and locomotive refurbishment. Job Purpose: Great opportunity to join an internationally renowned Rolling Stock company on a permanent basis. The key aim of the role is to provide maintenance on diesel engines for one of our client’s customers based in the Salisbury area, you will attend breakdowns in the company van, diagnose the issue and through fault finding and diagnostics provide solutions. The role will involve a degree of flexibility in regard to hours will be required, an element of on call will be required (every other weekend). Principle Responsibilities & Accountabilities: * Conduct appropriate modification programmes on Company products. * First line dealing with support questions and advice made by customers * Driving to breakdown and diagnosing the problem. * Consulting with internal stakeholders and customers to get the right resolution for both parties * Using knowledge of mechanical engineering to close out claims as soon as possible The successful candidate: * Will ideally have a minimum of 3 years mechanical experience working on large vehicles and their components – ideally Rolling stock. * Hold an NVQ Level 3 in some form of mechanical discipline. * Have a full clean driving license. * Engine fault finding experience. The package: * Basic nights salary is £48,024 per annum for a 45-hour week. * O/t is at a flat rate. (Anything over 45 hours). * On call pay is minimum of 3 hours pay. * 28 days holiday. * 4% pension contribution by employer. * Company van, mobile, iPad etc all provided by company. * All expensive, heavy duty or niche tooling provided. * Fuel card + expenses. Contact Information: Alex Cameron Email: (url removed) Phone: (Direct Line) (phone number removed) PLEASE NOTE ALL APPLICANTS MUST BE ABLE TO PASS A DRUGS AND ALCOHOL TEST BEFORE BEING OFFERED A POSITION. Please note due to the volume of applications, we can only commit to contact those candidates we deem suitable for the position. However, we may retain your details and contact you in the future should suitable positions arise. Please note the above job specification could be subject to change as agreed with our client
Product Support Engineer - Diesel Engines employer: Shorterm Group
Contact Detail:
Shorterm Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Engineer - Diesel Engines
✨Tip Number 1
Make sure you highlight your mechanical experience, especially if you've worked on large vehicles or rolling stock. This is a key requirement for the role, and showcasing relevant projects or tasks can set you apart.
✨Tip Number 2
Familiarize yourself with diesel engine diagnostics and fault-finding techniques. Being able to discuss specific examples of how you've diagnosed and resolved issues in the past will demonstrate your expertise.
✨Tip Number 3
Since this role involves flexibility with hours and on-call duties, be prepared to discuss your availability and willingness to adapt to the demands of the job during the interview.
✨Tip Number 4
Research the company and its products thoroughly. Understanding their powertrain products and recent developments will help you engage in meaningful conversations during the interview and show your genuine interest in the position.
We think you need these skills to ace Product Support Engineer - Diesel Engines
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Product Support Engineer position. Understand the key responsibilities and required qualifications, especially the emphasis on mechanical experience and fault finding.
Tailor Your CV: Customize your CV to highlight relevant experience in mechanical engineering, particularly with large vehicles or rolling stock. Include specific examples of your fault-finding skills and any relevant qualifications like NVQ Level 3.
Craft a Strong Cover Letter: Write a cover letter that addresses why you are a great fit for this role. Mention your experience with diesel engines, your problem-solving abilities, and your willingness to work flexible hours, including on-call duties.
Double-Check Your Application: Before submitting your application, review all documents for accuracy and completeness. Ensure that your contact information is correct and that you have included any necessary certifications or licenses.
How to prepare for a job interview at Shorterm Group
✨Showcase Your Mechanical Expertise
Make sure to highlight your mechanical experience, especially if you have worked on large vehicles or rolling stock. Be prepared to discuss specific projects or challenges you've faced and how you resolved them.
✨Demonstrate Problem-Solving Skills
Since the role involves diagnosing issues and providing solutions, be ready to share examples of how you've successfully diagnosed and fixed problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand the Company’s Products
Familiarize yourself with the company’s powertrain products and services. Showing that you have done your homework will demonstrate your genuine interest in the role and the company.
✨Prepare for Flexibility Questions
Given the requirement for flexibility in hours and on-call duties, be prepared to discuss your availability and willingness to adapt to the needs of the job. Highlight any previous experiences where you had to be flexible in your work schedule.
