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- Tasks: Lead a team to secure lettings, conduct market appraisals, and manage operations.
- Company: Join an award-winning independent Estate Agency with over a century of experience.
- Benefits: Earn £30,000 - £33,000 plus uncapped commission and car allowance; enjoy career growth opportunities.
- Why this job: Be part of a dynamic team, drive success, and make a real impact in the lettings market.
- Qualifications: Proven lettings experience, strong leadership skills, and a full UK driving licence required.
- Other info: Flexible working hours and comprehensive training provided.
The predicted salary is between 24000 - 33000 £ per year.
We are currently recruiting for a Lettings Manager for our Estate Agency client based in Finchley. The ideal candidate must have extensive experience in lettings, with a proven track record, and strong knowledge of the North London area. Ideally some sales experience due to possibly supporting across sales in the future. Candidates must be a UK Resident and ideally live within a 30-minute commute of the area. You will need to hold a full UK driving licence and have the use of your own car.
Benefits:
- Basic £30,000 - £33,000
- OTE £70,000
- Monday to Friday (Saturdays Flexible)
- Uncapped commission
- Car allowance
- Opportunity for career growth
- Comprehensive training and ongoing professional development
- Opportunity to support with sales in the future
Responsibilities:
- Proactively identify and secure new lettings instructions and landlords
- Conduct accurate and compelling market appraisals and valuations
- Develop and implement effective canvassing and marketing strategies to generate new leads
- Build and nurture strong, long-lasting relationships with landlords
- Identify and convert cross-selling opportunities for other company services
- Lead, motivate, mentor, and develop a team of Lettings Negotiators to achieve individual and branch targets
- Conduct regular one-to-one performance reviews, appraisals, and team meetings
- Ensure the team provides a high level of professionalism, excellent customer service, and adheres to all company policies and procedures
- Manage staff workloads and priorities to ensure efficient service delivery
- Oversee the recruitment and training of new lettings team members as required
- Ensure the smooth and efficient running of all lettings operations
- Oversee the accurate preparation of property advertisements
- Monitor and improve the quality and quantity of incoming tenant leads
- Manage and oversee the progression of tenancy applications, referencing, and the drafting and execution of tenancy agreements
- Ensure compliance with all relevant lettings legislation
- Maintain accurate records and utilise CRM systems effectively for reporting and client management
- Address and resolve tenant and landlord queries or issues promptly and professionally
- Maximise revenues and achieve all financial targets for the lettings department
- Monitor key performance indicators (KPIs) and implement strategies to improve performance
- Manage branch profit and contribute to budget planning
- Ensure the delivery of exceptional customer service to both landlords and tenants, maintaining and enhancing the company's reputation for excellence
- Actively promote positive online reviews
- Stay up-to-date with all changes in lettings legislation and industry best practices
Key Skills:
- Proven experience as a Lettings Manager or Senior Lettings Negotiator with a demonstrable track record of success in residential lettings
- In-depth knowledge of the North London lettings market
- Strong leadership, management, and motivational skills with the ability to build and inspire a high-performing team
- Exceptional negotiation and sales abilities with a proven record of winning new business instructions
- Excellent communication skills, both verbal and written, with a professional and articulate approach
- Highly organised, detail-oriented, and able to manage multiple priorities effectively
- Strong understanding of current lettings legislation and compliance requirements
- Proficient in CRM software and Microsoft Office Suite
- Hold a full UK driving licence and have the use of your own car
- ARLA Propertymark qualification (or equivalent) is highly desirable
Additional Company Information:
Our client is an award-winning, leading independent Estate Agency who have been established for well over a century. They offer their clients a service centred on their core values of honesty, integrity and a meticulous understanding of the London residential and commercial property market. This is a pivotal role requiring a proactive and results-driven individual with a proven track record in residential lettings, and excellent leadership skills. The successful candidate will be responsible for driving new business, maximising revenue, and ensuring the continued growth and success of the lettings department in Finchley. Apply today for this exciting opportunity!!
Lettings Manager employer: Tate & Harriss - Recruitment Specialists
Contact Detail:
Tate & Harriss - Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Manager
✨Tip Number 1
Familiarise yourself with the North London lettings market. Research recent trends, property values, and local amenities to demonstrate your expertise during interviews. This knowledge will help you stand out as a candidate who understands the area and its dynamics.
✨Tip Number 2
Network with professionals in the lettings industry. Attend local property events or join relevant online forums to connect with others in the field. Building relationships can lead to valuable insights and potential referrals that may benefit your application.
✨Tip Number 3
Prepare to discuss your leadership style and experience managing teams. Think of specific examples where you've motivated staff or improved team performance. This will show that you're not only qualified but also ready to take on the responsibilities of a Lettings Manager.
✨Tip Number 4
Stay updated on lettings legislation and compliance requirements. Being knowledgeable about current laws will not only enhance your credibility but also demonstrate your commitment to professionalism in the lettings sector.
We think you need these skills to ace Lettings Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive experience in lettings and any relevant sales experience. Emphasise your knowledge of the North London area and include specific achievements that demonstrate your track record.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for lettings and your leadership skills. Mention how you can contribute to the company's success and align your values with theirs, particularly around honesty and integrity.
Highlight Relevant Qualifications: If you hold an ARLA Propertymark qualification or equivalent, make sure to mention it prominently. Also, include your full UK driving licence and access to a car, as these are essential for the role.
Showcase Your Communication Skills: In both your CV and cover letter, demonstrate your excellent communication skills. Use clear and professional language, and ensure there are no grammatical errors. This reflects your attention to detail and professionalism.
How to prepare for a job interview at Tate & Harriss - Recruitment Specialists
✨Know Your Market
Make sure to brush up on your knowledge of the North London lettings market. Be prepared to discuss recent trends, property values, and what makes the area attractive to landlords and tenants alike.
✨Showcase Your Leadership Skills
As a Lettings Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed teams in the past, and be ready to discuss your management style.
✨Demonstrate Your Sales Acumen
Since sales experience is a plus, think of specific instances where you've successfully secured new business or converted leads. Highlight your negotiation skills and any strategies that have worked for you.
✨Prepare for Compliance Questions
Familiarise yourself with current lettings legislation and compliance requirements. Be ready to discuss how you ensure adherence to these regulations in your previous roles.
