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- Tasks: Lead and support the team while enhancing customer experiences in a dynamic automotive environment.
- Company: Join Halfords, the UK's largest automotive service and retail business, driving innovation in motoring services.
- Benefits: Enjoy 5.6 weeks annual leave, discounts, bonuses, and access to health and financial planning support.
- Why this job: This role offers career progression, training opportunities, and a chance to impact customer satisfaction positively.
- Qualifications: Previous mechanical experience, strong communication skills, and a valid driving licence are essential.
- Other info: We embrace diversity and encourage all backgrounds to apply; your unique perspective is valued here.
The predicted salary is between 28000 - 42000 £ per year.
Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability with a firm focus on the customer journey. Ideally, you will have had previous hands-on experience as a mechanic as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.
If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you. Don’t delay, apply today!
- Maximum amount £35,000 per annum
- Average uncapped bonus of £7,100 per year (with potential to earn more)
- 5 days a week
- Earn extra with our refer a friend scheme – T&C’s Apply
Benefits Include:
- 5.6 weeks’ annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants, and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and experience:
- Experience / Ability to deliver high customer satisfaction and experience through effective management
- Experience / Ability to deliver coaching/training in the moment to colleagues
- Technical/Mechanical ability or experience
- Experience of meeting compliance standards across Health and Safety
- Excellent communication skills, verbally and written
- IT Proficient, with the willingness to learn in-house systems
- Good time management
- A current valid driving licence
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We encourage you to take the wheel and apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Assistant Manager employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the latest trends in automotive services and electric mobility. This knowledge will not only impress during your interview but also show your genuine interest in the industry.
✨Tip Number 2
Network with current or former employees of Halfords to gain insights into the company culture and expectations for the Assistant Manager role. This can provide you with valuable information that can help you stand out.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully managed teams or improved customer satisfaction. Real-life scenarios can demonstrate your capability and fit for the role.
✨Tip Number 4
Showcase your technical skills by being ready to discuss any mechanical experience you have. Highlighting your hands-on knowledge will resonate well with the hiring team, especially since the role involves working alongside technicians.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any hands-on mechanical work and management roles. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to drive business performance. Mention specific examples of how you've successfully managed teams or improved customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, emphasise your communication skills, time management, and IT proficiency. These are crucial for the Assistant Manager role, so provide examples of how you've used these skills effectively in past positions.
Show Enthusiasm for the Company: Express your excitement about joining Halfords and contributing to their success story. Mention any knowledge you have about their services and how you align with their values, particularly regarding customer experience and inclusivity.
How to prepare for a job interview at Halfords
✨Showcase Your Customer Service Skills
As an Assistant Manager, your ability to deliver high customer satisfaction is crucial. Prepare examples of how you've successfully managed customer interactions in the past, highlighting your problem-solving skills and commitment to enhancing the customer journey.
✨Demonstrate Your Technical Knowledge
Given the role's focus on automotive services, it's important to showcase your technical or mechanical experience. Be ready to discuss your hands-on experience as a mechanic and how it can benefit the team and improve service delivery.
✨Emphasise Leadership and Coaching Experience
The role involves working closely with the Centre Manager and leading a team. Share specific instances where you've coached or trained colleagues, demonstrating your leadership style and ability to motivate others towards achieving business goals.
✨Prepare for Compliance and Safety Questions
With a focus on meeting compliance standards, be prepared to discuss your understanding of health and safety regulations in the workplace. Highlight any relevant experiences where you ensured compliance and maintained a safe working environment.
