Senior Sales Associate - Harrods, London

Sales Associate, Boutique

About working for Jimmy Choo:

Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playful daring spirit. Jimmy Choo products represent fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide.

Permanent – Full-time, 40 hours per week

What you’ll do:

As a Senior Sales Associate, you will:

• Provide excellent standards of customer service at every opportunity.
• Develop product knowledge through storytelling and ensuring great customer service skills.
• Participate in, and represent Jimmy Choo during promotional events and activities
• Contribute ideas and suggestions to the team for improvements in the boutique performance.
• Demonstrate a constant awareness and strive to achieve key performance indicators and targets.
• Ensure merchandise presentation reflect VM standards and the general cleanliness of the boutique.
• Maintain your own client database ensuring repeat visits and customer loyalty
• Resolve customer complaints by investigating problems and sharing solutions with the store management
• Play an active role in replenishing stock according to company procedures and policies.
• Participate and support the team in stock takes as and when required
• Support the Management Team with managing the day-to-day operations. This includes customer relationships, store administration, stock management and visual merchandising

We’d love to see:

You will have demonstrable success gained as a Sales Associate and have knowledge and understanding of the luxury market, customer service and fashion.

You will be enthusiastic, self-confident and self-motivated

Our values – creative, courageous and passionate

Equality, diversity and inclusion

At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Jimmy Choo is proud to be an equal-opportunity employer committed to inclusivity.

Jimmy Choo Perks

• 33 days of holidays
• Products allowance and discount
• Birthday day off
• Private Healthcare
• Exclusive employee sales

If you want to become a part of the Jimmy Choo family, we'd love to hear from you – Apply Today!