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- Tasks: Lead a team to drive sales and brand awareness in a high-end retail environment.
- Company: Join a pioneering skincare company focused on science and planet-positive solutions.
- Benefits: Enjoy 25 days of annual leave, product discounts, and a cycle to work scheme.
- Why this job: Be part of a transformative beauty industry with a supportive and inclusive culture.
- Qualifications: Previous retail and management experience in skincare or cosmetics is essential.
- Other info: Opportunity for growth within the company and a commitment to diversity.
The predicted salary is between 28800 - 43200 £ per year.
WE’RE SERIOUSLY INTO HEALTHY SKIN. AND SO ARE OUR BRANDS. We are the home of scientifically proven, planet-positive skin health brands. Leading the way with science, innovation, and knowledge, we are proactively transforming how people feel in their skin. Our founders David and Tracy have a pioneering vision to pro-actively transform the beauty industry through science, innovation, and education. This has led the way to better, scientifically proven, long-lasting results in skincare, and better business success for salon professionals and brand partners. Uniquely, our brands work together as a whole to provide Feed, Fortify, Finish skincare solution. Advanced Nutrition Programme™ to feed the skin from within, Environ® to fortify the skin and et al. to finish. Eventis technology to support and enhance the journey to 100% skin health.
About this role: We are seeking an enthusiastic and inspirational Business Account Manager in our thriving counter at Harvey Nichols. You will be responsible for the overall growth of the account and growing brand awareness via both internal and external activity. The successful candidate will demonstrate fantastic customer service skills, have previous experience in leading a team and managing a growing business. Leading by example is the key to success in this role, you will thrive in a target driven environment and relish the chance to support and guide others to achieve their set goals and KPI’S.
Key Responsibilities:
- You will have overall responsibility for the success of the counter ensuring both the team and the account meet their sales targets.
- You will support the head of retail by working closely with other counter managers to help train, coach and develop additional teams.
- Lead and develop a team of two dedicated Counter Specialists.
- Strategic Business planning working with the Department managers, Press and Marketing teams and Head of Retail to launch with excellence and lead on counter events.
- Hold team meetings, performance reviews & training sessions.
- Conduct in-depth skin consultations using the latest skin imaging technology.
Desired Skills and Experience:
- Previous retail experience ideally in a high-end environment.
- Previous management / assistant management experience is a must.
- A background in skincare / cosmetics sales.
- A passion for beauty and results driven skincare.
- Proactive approach to sales.
- Growth mindset with a passion to develop and mentor others in the field.
What’s in it for you?
- 25 days’ annual leave, rising the longer you stay with us.
- An additional three gifted days.
- A monthly allowance to spend on our products, plus additional discount.
- Free annual eye test at Vision Express.
- Cycle to Work scheme.
- Recommend a friend scheme: we reward you for bringing people into our business.
- Travel card loan.
- Excellent opportunities to grow and move within the company.
We are committed to creating a work environment that doesn’t discriminate against age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Contact Detail:
International Institute for Active Ageing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Account Manager
✨Tip Number 1
Familiarise yourself with the brands and products we offer. Understanding our unique approach to skincare, including the Feed, Fortify, Finish philosophy, will help you engage more effectively during interviews and demonstrate your passion for our mission.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you mentored others or drove sales performance, as this aligns perfectly with the responsibilities of the Business Account Manager role.
✨Tip Number 3
Network within the beauty and skincare industry. Attend relevant events or connect with professionals on platforms like LinkedIn. This can provide insights into current trends and challenges, making you a more informed candidate.
✨Tip Number 4
Prepare to discuss your proactive sales strategies. Think about how you can apply a growth mindset to drive brand awareness and meet sales targets, as this is crucial for success in the role and will impress our hiring team.
We think you need these skills to ace Business Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and skincare. Emphasise any previous roles where you led a team or achieved sales targets, as this is crucial for the Business Account Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for beauty and skincare. Mention specific examples of how you've successfully managed teams and driven sales in previous roles. Show enthusiasm for the company's mission and values.
Highlight Customer Service Skills: Since fantastic customer service skills are essential for this role, provide examples in your application that demonstrate your ability to connect with customers and enhance their experience, particularly in a high-end retail environment.
Showcase Your Growth Mindset: Illustrate your proactive approach to sales and mentoring others. Include instances where you've supported colleagues in achieving their goals or contributed to team development, as this aligns with the company's focus on growth and teamwork.
How to prepare for a job interview at International Institute for Active Ageing
✨Show Your Passion for Skincare
Make sure to express your enthusiasm for skincare and beauty during the interview. Share any personal experiences or knowledge you have about the industry, as this will demonstrate your genuine interest in the role and the brand.
✨Highlight Your Leadership Skills
Since the role involves leading a team, be prepared to discuss your previous management experience. Provide examples of how you've successfully led teams, mentored others, and achieved sales targets in a high-end retail environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer service situations. Think of specific examples from your past experiences where you turned a challenging situation into a positive outcome.
✨Research the Brand and Its Products
Familiarise yourself with the brands and products you'll be representing. Understanding their unique selling points and how they fit into the skincare market will help you answer questions confidently and show that you're proactive about the role.
