Sales Support Consultant

Sales Support Consultant

Livingston Full-Time 19800 - 46200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support mortgage brokers by managing leads and converting enquiries into applications.
  • Company: Join BuildLoan, the UK's top distributor of self-build mortgage products with 25 years of experience.
  • Benefits: Enjoy remote work, casual dress, company events, and a bonus scheme.
  • Why this job: Be part of a dynamic team that values exceptional service and offers growth opportunities.
  • Qualifications: Previous experience in financial services or business development is preferred.
  • Other info: This is a full-time, permanent role with a competitive salary and OTE.

The predicted salary is between 19800 - 46200 £ per year.

About the Company: BuildLoan is the UK’s leading distributor of self and custom build, renovation, refurbishment and extension mortgage products in the intermediary market. We have been established for over 25 years and have helped over 30,000 people create their own home.

About the Role: We are seeking a sales support professional to support our broker desk team in providing outstanding service to mortgage intermediaries and improving conversion of enquiries to applications. The successful candidate will expand the Company’s mortgage portfolio by securing new leads, converting previous enquiries and offering exceptional service and solutions to mortgage brokers.

Responsibilities:

  • Conduct outbound calls to newly registered brokers to identify opportunities, explain the BuildLoan proposition and assist in submitting enquiries.
  • Manage a pipeline of leads and maintain regular contact with brokers to nurture relationships.
  • Convert opportunities into full enquiries and refer to broker desk consultants to convert into a full application.
  • Contact brokers at key stages of each application to keep the broker informed, assist in successfully moving the application to the next stage and looking for other opportunities.

Qualifications:

  • Previous financial services experience in a mortgage broking, sales, or business development environment.
  • Strong understanding of mortgage products, lending policies, and the mortgage application process.
  • Excellent verbal and written communication skills, with the ability to build rapport with brokers over the phone.
  • Demonstrated ability to meet and exceed sales targets, with a proactive and results-oriented approach.
  • Strong time management and organisational skills with the ability to manage multiple leads and brokers simultaneously.
  • A passion for providing exceptional service.

Pay range and compensation package: Basic salary £33,000 (OTE £40,000).

Job Types: Full-time, Permanent.

Additional pay: Bonus scheme

Benefits: Casual dress, Company events, Company pension, Free parking, On-site parking, Sick pay, Work from home.

Schedule: Day shift, Monday to Friday.

Experience: Financial services: 1 year (preferred), Business development: 1 year (preferred).

Work Location: Remote.

Equal Opportunity Statement: We are committed to diversity and inclusivity.

Sales Support Consultant employer: BuildStore Limited

BuildLoan is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. With over 25 years in the industry, we provide our Sales Support Consultants with comprehensive training, a supportive team environment, and the opportunity to make a meaningful impact in the lives of our clients. Enjoy a competitive salary, flexible working arrangements, and a range of benefits including a bonus scheme, company pension, and regular company events, all while working remotely from the comfort of your home.
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Contact Detail:

BuildStore Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Support Consultant

✨Tip Number 1

Familiarise yourself with BuildLoan's mortgage products and services. Understanding their unique selling points will help you articulate the value to brokers during your conversations.

✨Tip Number 2

Practice your communication skills, especially over the phone. Since this role involves a lot of outbound calls, being able to build rapport quickly is crucial for success.

✨Tip Number 3

Network within the financial services industry. Connecting with professionals in mortgage broking can provide insights and potentially lead to referrals that will enhance your application.

✨Tip Number 4

Prepare for potential interview questions by thinking about how you've met sales targets in the past. Be ready to share specific examples that demonstrate your proactive approach and results-oriented mindset.

We think you need these skills to ace Sales Support Consultant

Outbound Sales Skills
Lead Generation
Mortgage Product Knowledge
Understanding of Lending Policies
Excellent Verbal Communication
Written Communication Skills
Relationship Building
Sales Target Achievement
Proactive Approach
Time Management
Organisational Skills
Customer Service Orientation
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Sales Support Consultant position. Tailor your application to highlight relevant experience in financial services and sales.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in mortgage broking, sales, or business development. Use specific examples to demonstrate your understanding of mortgage products and your ability to meet sales targets.

Craft a Compelling Cover Letter: Write a personalised cover letter that addresses how your skills align with the company's needs. Mention your passion for providing exceptional service and your proactive approach to converting leads into applications.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a sales support role.

How to prepare for a job interview at BuildStore Limited

✨Know Your Mortgage Products

Make sure you have a solid understanding of various mortgage products and lending policies. This knowledge will help you answer questions confidently and demonstrate your expertise during the interview.

✨Showcase Your Communication Skills

Since the role involves building rapport with brokers over the phone, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated in previous roles to highlight your verbal and written skills.

✨Demonstrate Your Sales Acumen

Be ready to discuss your past sales experiences and how you've met or exceeded targets. Use specific examples to illustrate your proactive approach and results-oriented mindset.

✨Prepare Questions for the Interviewers

Think of insightful questions to ask about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

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