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- Tasks: Manage property claims and provide top-notch customer service to clients and colleagues.
- Company: Join a dynamic team at Exchange Street Claims, specializing in property claims management.
- Benefits: Enjoy remote work flexibility and the chance to collaborate with a national team.
- Why this job: Make a real impact by helping clients settle their claims while developing your professional skills.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Apply online or send your CV directly to Craig Dyson for this exciting opportunity.
The predicted salary is between 36000 - 60000 £ per year.
Our client is looking to recruit a Case Manager within their Property TPA Division. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of post-visit Household/Commercial Property claims, handling claims through to settlement. You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims. Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims; / / Job Ref: CD4. For all other vacancies, take a look at our website – www.exchange-street.co.uk…
TPA Case Manager/ Property Claims Technician Remote Birmingham CD4 employer: Exchange Street Claims & Financial Services
Contact Detail:
Exchange Street Claims & Financial Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TPA Case Manager/ Property Claims Technician Remote Birmingham CD4
✨Tip Number 1
Familiarize yourself with the specific service level criteria that the company emphasizes. Understanding these metrics will help you demonstrate your ability to meet and exceed expectations during the interview.
✨Tip Number 2
Highlight any previous experience you have in managing claims or providing customer service. Be ready to share specific examples of how you've successfully handled similar situations, as this will show your capability in the role.
✨Tip Number 3
Research common challenges faced in property claims management and think about how you would address them. This knowledge will not only prepare you for potential interview questions but also demonstrate your proactive approach.
✨Tip Number 4
Network with professionals in the property claims industry. Engaging with others in the field can provide valuable insights and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace TPA Case Manager/ Property Claims Technician Remote Birmingham CD4
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the TPA Case Manager position. Understand the key responsibilities, such as managing claims and writing detailed reports, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in property claims management or customer service. Use specific examples that demonstrate your ability to handle claims and work with various stakeholders.
Showcase Your Communication Skills: Since the role involves liaising with insurers, policyholders, and contractors, highlight your strong communication skills. Provide examples of how you've effectively communicated in past roles, especially in resolving issues or negotiating settlements.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing to ensure your application stands out and aligns with what the employer is looking for.
How to prepare for a job interview at Exchange Street Claims & Financial Services
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of a Case Manager in the Property TPA Division. Familiarize yourself with the claims process and the importance of customer service in this role.
✨Showcase Your Communication Skills
Since the job involves liaising with various parties, be prepared to demonstrate your communication skills. Share examples of how you've effectively communicated with clients, insurers, or contractors in past roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle specific claims situations and be ready to discuss your thought process.
✨Highlight Your Report Writing Skills
As writing detailed reports is a key part of the job, be prepared to discuss your experience with report writing. Bring examples if possible, and emphasize your attention to detail and ability to make recommendations.
