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- Tasks: Provide 1st/2nd line support and assist users with daily IT issues.
- Company: Join a dynamic finance company located in the heart of London.
- Benefits: Enjoy flexible part-time hours, working just 2 days a week on-site.
- Why this job: Gain hands-on experience in a fast-paced environment while building valuable IT skills.
- Qualifications: Experience with Windows environments, Active Directory, and Microsoft products is essential.
- Other info: This role operates through an Umbrella company; tax and NI will be deducted from your rate.
Part time desktop support engineer required for a finance company in central London. The successful candidate will provide services for a maximum of 2 days per week, on site in central London. This assignment is required to operate through an Umbrella company and all employer, employee tax and NI will be deducted from the rate.
Required skills and experience:
- Relevant experience supporting users in a Windows client environment (Win 10/Win 11)
- Active Directory
- Experience building relationships with vendors
- Relevant knowledge of communication platforms, MS Teams & Teams Rooms
- AV Support
- Monitoring a network environment
- Experience supporting and managing Microsoft products incl. Azure, O365, Teams, Intune
- Practical knowledge of ITIL
General responsibilities:
- Assist end users with their daily issues
- Maintain hardware and software inventory and asset management
- Processing leaves, joiners
- Monitor system performance and troubleshoot incidents, implement necessary adjustments
- Maintain documentation
Reasonable Adjustments: We understand that there are a wide range of reasons that you may require reasonable adjustments to the recruitment process - please let us know in your application how we can best support you.
Desktop Support Engineer, part time 2 days per week employer: Sanderson
Contact Detail:
Sanderson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Engineer, part time 2 days per week
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows 10/11 and Microsoft Teams. Being able to discuss your hands-on experience with these tools during an interview will show that you're well-prepared and knowledgeable.
✨Tip Number 2
Network with professionals in the finance sector or those already working at StudySmarter. Engaging with them on platforms like LinkedIn can provide you with insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills by thinking of examples where you've successfully resolved technical issues in a previous role. This will help you stand out as a candidate who can effectively support end users.
✨Tip Number 4
Since this role involves part-time work, be ready to discuss your availability and how you can manage your time effectively. Showing that you can balance your responsibilities while providing excellent support will make you a more attractive candidate.
We think you need these skills to ace Desktop Support Engineer, part time 2 days per week
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supporting users in a Windows client environment, particularly with Windows 10 and 11. Include any specific roles where you have used Active Directory and managed Microsoft products like Azure and O365.
Craft a Strong Cover Letter: In your cover letter, emphasise your ability to build relationships with vendors and your experience with communication platforms such as MS Teams. Mention your practical knowledge of ITIL and how it can benefit the company.
Showcase Your Problem-Solving Skills: Provide examples in your application that demonstrate your troubleshooting skills and your ability to monitor system performance. Highlight any past experiences where you successfully resolved incidents or implemented adjustments.
Address Reasonable Adjustments: If you require any reasonable adjustments during the recruitment process, be open about it in your application. Clearly state how the company can support you, ensuring they understand your needs from the outset.
How to prepare for a job interview at Sanderson
✨Show Your Technical Skills
Make sure to brush up on your knowledge of Windows 10/11, Active Directory, and Microsoft products like Azure and O365. Be prepared to discuss specific examples of how you've supported users in these environments.
✨Demonstrate Your Communication Skills
Since you'll be working with end users and vendors, it's crucial to showcase your ability to communicate effectively. Practice explaining technical concepts in simple terms and be ready to discuss your experience with communication platforms like MS Teams.
✨Highlight Your Problem-Solving Abilities
Prepare to share instances where you've successfully troubleshot incidents or improved system performance. Employers love candidates who can think on their feet and implement necessary adjustments quickly.
✨Understand the Company Culture
Research the finance company and its values. Being able to align your answers with their culture will show that you're not just a good fit for the role, but also for the team. This can make a significant difference in your interview.
