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- Tasks: Support schools with IT systems, troubleshoot issues, and maintain networks.
- Company: Join a growing Technology Services Provider focused on educational institutions.
- Benefits: Gain hands-on experience in a dynamic environment with opportunities for growth.
- Why this job: Make a difference in education while enhancing your tech skills in a supportive culture.
- Qualifications: Experience with Windows OS, Office 365, and Cisco networking is essential.
- Other info: DBS check required; previous IT support experience in education is a plus.
The predicted salary is between 28800 - 43200 £ per year.
IT Onsite Support Technician – Uckfield/East Sussex Microsoft operating systems, Windows server, Anti – virus, WAN, Cisco, MS Servers, Azure, AD, Software licences, School, IT, Technician, Office365. A growing Technology Services Provider are looking for an IT Onsite Support Technician to work across designated schools in Uckfield and East Sussex. You must have excellent experience with Windows 10, office 365 and cisco networking technologies maintaining and troubleshooting IT systems and networks. The IT Onsite School Support Technician will need to be DBS checked to work across the different school sites. As the successful IT School support technician, you will need to have knowledge in Windows operating systems and how they work in a local area network environment. Key Skills the IT Onsite Support Technician will have: Windows Operating Systems – 10/8/7 Proficient with Active Directory and Office365 Ability to explain technical terms and situations to non-technical people Experience of maintaining and working with WAN connection Cisco networking technologies – switches, routers Software backups and licences Anti-virus tools Any knowledge/experience working on LGFL systems is a bonus You must have previous IT Support experience in the education sector You wil…
IT Onsite Support Technician employer: Circle Group Careers
Contact Detail:
Circle Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Onsite Support Technician
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as Windows 10, Office 365, and Cisco networking. Having hands-on experience or relevant certifications can set you apart from other candidates.
✨Tip Number 2
Since this role involves working in schools, emphasize any previous experience you have in educational settings. Highlight your ability to communicate technical concepts to non-technical staff, as this is crucial in a school environment.
✨Tip Number 3
Make sure you understand the importance of being DBS checked for this position. If you already have a DBS check, mention it in your discussions, as it shows your readiness to work in a school setting.
✨Tip Number 4
Network with professionals in the education technology sector. Attend local tech meetups or online forums where you can connect with others who may have insights or leads on similar positions.
We think you need these skills to ace IT Onsite Support Technician
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous IT support experience, especially in the education sector. Detail your familiarity with Windows operating systems, Office 365, and Cisco networking technologies.
Showcase Technical Skills: Clearly list your technical skills related to the job description, such as proficiency in Active Directory, WAN connections, and anti-virus tools. Use specific examples to demonstrate your expertise.
Communicate Clearly: Since the role involves explaining technical terms to non-technical people, include examples in your application that showcase your ability to communicate complex information in an understandable way.
Prepare for DBS Check: Mention your readiness for a DBS check in your application. This shows your understanding of the requirements for working in schools and your commitment to compliance.
How to prepare for a job interview at Circle Group Careers
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows operating systems, especially Windows 10, and how you've used them in a local area network environment. Highlight any specific projects or challenges you've faced and how you resolved them.
✨Communicate Clearly
Since you'll need to explain technical terms to non-technical staff, practice simplifying complex concepts. Use examples from your past experiences where you successfully communicated technical information to someone without a tech background.
✨Demonstrate Your Problem-Solving Abilities
Prepare to discuss specific instances where you've troubleshot IT issues, particularly with Cisco networking technologies or Office 365. Be ready to walk through your thought process and the steps you took to resolve the problems.
✨Understand the Education Sector
Familiarize yourself with the unique challenges of providing IT support in schools. If you have experience in this sector, share relevant anecdotes that demonstrate your understanding of the environment and its specific needs.
