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- Tasks: Install, maintain, and repair Passenger Information Systems for transport solutions.
- Company: Join a leading provider of innovative technology solutions in the transport industry.
- Benefits: Enjoy a company van, tools, laptop, 25 days annual leave, and life insurance.
- Why this job: Be part of a team enhancing passenger experiences and operational efficiency in transport.
- Qualifications: Formal qualification in electrical principles or IT; understanding of IP networking required.
- Other info: Full training provided; work hours are Monday to Friday, 8:30am to 5pm.
The predicted salary is between 36000 - 60000 £ per year.
Our client is a specialist provider of tailored solutions to the transport community, solving complex operational requirements both on and off the vehicle. With over 20 years’ experience in the transport industry, they specialise in providing innovative technology solutions that improve the passenger experience and provide operational benefits to fleet and network operators through their systems.
Fleet solutions include video surveillance to improve passenger and driver safety, vehicle and driver performance monitoring, and automatic passenger counting. Passenger information solutions include the necessary hardware and software for real-time information estates, off-vehicle smart ticketing, and wayfinding.
They are currently looking to expand their service and maintenance operations and have a vacancy for a Passenger Systems Field Service Engineer. The tasks are to install, maintain, and repair fleet Passenger Information Systems.
Main duties:- As part of our Field Service Team, you will be under the guidance of a senior engineer providing additional engineer resource for existing network of field engineers carrying out on-street reactive repairs and planned maintenance on real-time information electrical/electronic equipment.
- Carry out reactive calls and maintenance schedules as issued by the customer support team.
- Carry out installation works in conjunction with the projects team when requested.
- Update all service and maintenance via the appropriate format on completion of each task.
- Maintain a good working relationship with clients.
- Attend customer meetings when required with the Account Manager and National Service Manager.
- A formal qualification involving electrical principles and/or IT related topics.
- A good understanding of IP networking and interconnecting networks, including configuring, maintaining, and supporting network gateway devices.
- A basic knowledge of mobile communications.
- Knowledge of remote access protocols and other methods of remote connections is an advantage.
- Able to work at heights confidently.
Full UK Driving Licence required. Vehicle, tools, laptop, and training provided. 40 hours per week, M-F 8:30am-5pm. Van included. 25 days A/L + bank holidays. Employee Assistance Programme. Life Insurance cover. Auto-enrolment Pension.
Passenger Systems Field Service Engineer to cover Cardiff & west Wales employer: Elitech WorldWide Ltd
Contact Detail:
Elitech WorldWide Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Systems Field Service Engineer to cover Cardiff & west Wales
✨Tip Number 1
Familiarise yourself with the latest technologies in passenger information systems and fleet solutions. Understanding the specific products and services offered by our client will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the transport and technology sectors. Attend industry events or join relevant online forums to connect with others who may provide insights or referrals for the role of Passenger Systems Field Service Engineer.
✨Tip Number 3
Prepare to discuss your hands-on experience with electrical principles and IT topics. Be ready to share specific examples of how you've successfully installed, maintained, or repaired similar systems in past roles.
✨Tip Number 4
Demonstrate your problem-solving skills during the interview process. Think of scenarios where you've had to troubleshoot technical issues, especially in a field service context, and be prepared to explain your approach and outcomes.
We think you need these skills to ace Passenger Systems Field Service Engineer to cover Cardiff & west Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Passenger Systems Field Service Engineer. Emphasise any qualifications in electrical principles, IT topics, and your understanding of IP networking.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the transport industry and your ability to improve passenger experiences. Mention specific examples of past work that relate to the responsibilities outlined in the job description.
Highlight Technical Skills: In your application, clearly outline your technical skills, especially those related to network configuration, maintenance, and remote access protocols. This will demonstrate your capability to handle the technical aspects of the role.
Showcase Soft Skills: Don't forget to mention your interpersonal skills, such as maintaining good relationships with clients and teamwork. These are crucial for the role, especially when attending customer meetings or working alongside other engineers.
How to prepare for a job interview at Elitech WorldWide Ltd
✨Showcase Your Technical Skills
Make sure to highlight your qualifications in electrical principles and IT topics during the interview. Be prepared to discuss your experience with IP networking and any relevant projects you've worked on that demonstrate your technical expertise.
✨Demonstrate Problem-Solving Abilities
Since the role involves reactive repairs and maintenance, be ready to share examples of how you've successfully resolved technical issues in the past. This will show your potential employer that you can think on your feet and handle challenges effectively.
✨Emphasise Communication Skills
As you'll be working closely with clients and attending meetings, it's crucial to convey your ability to maintain good working relationships. Share instances where you've effectively communicated with clients or team members to achieve a common goal.
✨Prepare Questions About the Company
Research the company’s innovative technology solutions and their impact on the transport community. Prepare thoughtful questions that show your interest in their operations and how you can contribute to improving passenger experiences.
