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- Tasks: Provide technical support and manage equipment in our Data Centre.
- Company: Join a dynamic Managed Service Provider in the IT industry.
- Benefits: Enjoy a competitive salary with a 33% shift allowance and flexible shifts.
- Why this job: Perfect for tech enthusiasts wanting to grow in a supportive environment.
- Qualifications: 1-2 years in Technical Support; ITIL Foundation preferred.
- Other info: On-site role in Slough with opportunities for career advancement.
The predicted salary is between 15600 - 18240 £ per year.
We are seeking a dedicated Data Centre Analyst to join our team at a Managed Service Provider, working on-site at our Data Centre in Slough. This role is ideally suited for individuals with 1-2 years of experience in Technical Support who are looking to transition into a Data Centre position. As a Data Centre Analyst, you will be responsible for providing technical support, as well as engaging in tasks such as racking and stacking of equipment. The position includes a shift rota of nights and days, offering a salary of £26,000 plus a 33% shift allowance.
Skills:
- Technical support expertise
- Experience in data centre operations
- Proficiency in racking and stacking equipment
- Strong customer service skills
- Effective communication skills, both verbal and written
- Problem-solving abilities
- Organisational skills
- Time management skills
- Ability to work independently and as part of a team
- Basic understanding of network setups
Software/Tools:
- Microsoft Office Suite
- Ticketing Systems (e.g., Remedy)
- Basic networking tools
Certifications & Standards:
- ITIL Foundation (preferred)
Datacenter Analyst employer: InterQuest Group
Contact Detail:
InterQuest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Datacenter Analyst
✨Tip Number 1
Familiarise yourself with the specific tools and software mentioned in the job description, such as ticketing systems like Remedy. Having hands-on experience or even completing online tutorials can give you a significant edge during the interview.
✨Tip Number 2
Brush up on your technical support skills, especially in areas related to data centre operations. Consider volunteering for projects or taking on extra responsibilities at your current job that involve racking and stacking equipment to demonstrate your readiness for this role.
✨Tip Number 3
Prepare to discuss your problem-solving abilities in detail. Think of specific examples where you've successfully resolved technical issues, as this will showcase your capability to handle challenges in a data centre environment.
✨Tip Number 4
Since this role involves shift work, be ready to express your flexibility and willingness to adapt to different schedules. Highlight any previous experience you have with shift work or managing time effectively, as this will show you're a good fit for the position.
We think you need these skills to ace Datacenter Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical support experience and any relevant skills related to data centre operations. Emphasise your proficiency in racking and stacking equipment, as well as your customer service and communication skills.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements of the Data Centre Analyst position. Mention your 1-2 years of experience in technical support and how it has prepared you for this role. Show enthusiasm for working at a Managed Service Provider.
Highlight Relevant Certifications: If you have any certifications, such as ITIL Foundation, be sure to mention them in your application. This can set you apart from other candidates and demonstrate your commitment to the field.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at InterQuest Group
✨Showcase Your Technical Support Experience
Make sure to highlight your previous experience in technical support. Discuss specific scenarios where you successfully resolved issues, as this will demonstrate your problem-solving abilities and customer service skills.
✨Familiarise Yourself with Data Centre Operations
Before the interview, brush up on data centre operations, especially racking and stacking equipment. Being able to discuss these tasks confidently will show that you're prepared and genuinely interested in the role.
✨Communicate Clearly and Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly, both verbally and in writing. This will help you convey your ideas during the interview and demonstrate your organisational skills.
✨Prepare for Shift Work Questions
Since the position involves a shift rota, be ready to discuss your flexibility and willingness to work nights and days. Showing that you understand the demands of shift work can set you apart from other candidates.
