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- Tasks: Manage up to 250 properties and deliver top-notch customer service.
- Company: Join John Shepherd, part of the UK's leading lettings and estate agency network.
- Benefits: Enjoy discounts at 900+ retailers, wellness resources, and extra holiday options.
- Why this job: Experience a dynamic role with unique challenges and a supportive team culture.
- Qualifications: 1 year of experience in a similar role preferred; strong communication skills essential.
- Other info: Diversity and inclusion are valued; we welcome applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Welcome to John Shepherd, we're known for moving people forward. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 100 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
This is a full-time, permanent position located in Sutton Coldfield. You'll enjoy a standard workweek of Monday to Friday 0845am to 530pm, with on-target earnings varying up to £30k per annum.
Let's talk about the role. It involves:
- Management up to 250 Properties Under Management (PUM).
- Understanding and upselling of John Shepherd Lettings & Property Management services including ancillary and peripheral products.
- Managing Mid Term Inspection follow ups, quality and trade discount earnings.
- Weekly Arrear management including Rent & Legal Protection submission claims and management.
- Inspection reports for your portfolio including management of quality of content.
We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:
- Desires to become part of a thriving and expanding company.
- Seeking an engaging position characterized by constant dynamism, ensuring each day brings new and unique challenges.
- Demonstrates a genuine talent for interpersonal interactions and derives satisfaction from delivering top-notch customer service.
- Possesses eloquence and excels in both negotiation and communication.
- Preferably has a 1 year of experience in a comparable role.
At John Shepherd, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.
Here's what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!
We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At John Shepherd, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Join us and experience a workplace that truly values you. Apply today!
Property Manager employer: John Shepherd
Contact Detail:
John Shepherd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Familiarise yourself with the local property market in Sutton Coldfield. Understanding the area, its rental trends, and what tenants are looking for can give you an edge during interviews.
✨Tip Number 2
Network with current or former employees of John Shepherd. They can provide insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed properties or dealt with tenant issues in the past. Highlighting your experience will demonstrate your capability and confidence in the role.
✨Tip Number 4
Showcase your customer service skills by preparing to share stories that illustrate your ability to handle difficult situations with tenants. This is crucial for a Property Manager role where interpersonal skills are key.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Property Manager at John Shepherd. Familiarise yourself with their services and the specific skills they are looking for, such as customer service and negotiation.
Tailor Your CV: Customise your CV to highlight relevant experience, especially any previous roles in property management or customer service. Use keywords from the job description to ensure your application stands out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at John Shepherd and how your skills align with their values and needs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in property management.
How to prepare for a job interview at John Shepherd
✨Research the Company
Before your interview, take some time to learn about John Shepherd and its values. Understanding their approach to property management and customer service will help you align your answers with their expectations.
✨Showcase Your Interpersonal Skills
As a Property Manager, strong communication and negotiation skills are essential. Be prepared to share examples of how you've successfully interacted with clients or resolved conflicts in previous roles.
✨Demonstrate Industry Knowledge
Familiarise yourself with current trends in property management and lettings. Being able to discuss relevant topics will show that you're knowledgeable and passionate about the industry.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company culture, team dynamics, and growth opportunities to demonstrate your genuine interest in the role.
