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- Tasks: Join us as a Field Engineer, tackling IT installations and providing remote support.
- Company: Be part of a growing MSP known for its reliable and friendly service across the UK.
- Benefits: Enjoy a competitive salary, car allowance, and opportunities for skill development.
- Why this job: This role offers travel, hands-on work, and a chance to grow in a dynamic environment.
- Qualifications: 1+ years in IT support, experience with Microsoft 365, and strong communication skills required.
- Other info: Ideal for tech enthusiasts looking to advance their careers in a supportive team.
The predicted salary is between 28000 - 38000 £ per year.
£32,000 - £38,000 + £4k car allowance
North of England
Are you a versatile IT professional who enjoys working on-site and remotely? We’re working on behalf of a growing MSP that prides itself on delivering fast, dependable, and personable service to clients across the UK, 24/7, 365 days a year. This role is perfect if you’re a Field Engineer with strong service desk experience and a knack for solving technical issues. You’ll thrive in a role that combines travel, hands-on installation, and remote support, with opportunities to expand your skills and grow within the business.
Key Responsibilities:
- Carrying out IT and WiFi installations for new and existing customers
- Assisting in pre-configuration of equipment and supporting the design and implementation of new IT, network, and WiFi solutions
- Performing wireless surveys using the latest tools and software
- Providing remote and telephone-based support for a wide range of IT issues, including the Microsoft 365 stack, WiFi, and telecoms
- Resolving cases efficiently—prioritising, escalating, and keeping customers updated
- Maintaining up-to-date documentation and contributing to project paperwork
- Collaborating with colleagues to ensure top-quality service for customers
Key Requirements:
- A minimum of 1 year’s Field experience in IT support, ideally within an MSP environment
- Experience on the service desk Microsoft 365 Suite, Azure, Active Directory
- Experience supporting Windows Server (DC, DNS, DHCP, GPO)
- Exposure to WiFi technologies (Cisco, Ruckus; Aruba experience is a bonus)
- Knowledge of PBX systems (Mitel, NEC, Gamma Horizon, 3CX) and telecoms fundamentals
- Familiarity with ISDN, PSTN, SIP services, and analogue terminations
- Excellent communication skills—both written and verbal
- A flexible, can-do attitude and the ability to manage multiple tasks
- Relevant qualifications (Windows MCP, MCSA, Cisco ICND1) are a plus, but not essential
If you’re keen to take the next step in your career, please apply for immediate effect.
Contact Detail:
1TECH STAFFING LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365, Azure, and WiFi solutions. Being able to discuss these tools confidently during an interview will show that you're not only qualified but also genuinely interested in the role.
✨Tip Number 2
Highlight your hands-on experience with IT installations and support. Prepare examples of past projects where you successfully resolved technical issues or improved service delivery, as this will demonstrate your problem-solving skills and ability to work under pressure.
✨Tip Number 3
Network with current or former employees of the company, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews and make a positive impression.
✨Tip Number 4
Prepare to discuss your flexibility and adaptability, as the role involves both on-site and remote work. Be ready to share instances where you've successfully managed multiple tasks or adapted to changing circumstances, showcasing your can-do attitude.
We think you need these skills to ace Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly within an MSP environment. Emphasise your skills with Microsoft 365, Azure, and any exposure to WiFi technologies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role of Field Engineer. Mention specific experiences where you've successfully resolved technical issues or provided excellent customer service.
Highlight Key Skills: In your application, clearly outline your communication skills and ability to manage multiple tasks. These are crucial for the role, so provide examples of how you've demonstrated these abilities in past positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at 1TECH STAFFING LIMITED
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft 365, Azure, and Active Directory. Highlight specific examples of how you've resolved technical issues in the past, especially in a service desk environment.
✨Demonstrate Problem-Solving Abilities
Field Engineers often face unexpected challenges. Prepare to share instances where you've successfully diagnosed and solved IT problems, particularly during installations or remote support.
✨Emphasise Communication Skills
Since this role involves client interaction, practice articulating your thoughts clearly. Be ready to explain complex technical concepts in simple terms, showcasing your ability to communicate effectively with non-technical clients.
✨Research the Company Culture
Understand the values and mission of the MSP you're interviewing with. Tailor your responses to reflect how your work ethic and attitude align with their commitment to providing dependable service.
