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- Tasks: Lead and mentor teams in gas service, repair, and installation contracts.
- Company: Join Liberty, a diverse team dedicated to making a positive community impact.
- Benefits: Enjoy 25 days annual leave, flexible overtime, and health support.
- Why this job: Be part of a supportive culture focused on your growth and wellbeing.
- Qualifications: Must have a clean UK driving licence and experience in contract supervision.
- Other info: Apply by 30th June 2025; early closure possible due to demand.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced Operations Manager based in or near Crawley? Ready to lead high-performing teams and deliver exceptional results?
We Can Offer You:
- Work-Life Balance: 25 days annual leave + bank holidays, plus flexibility with overtime
- Vehicle: Company Van or Car Allowance of 10%
- Health & Wellbeing: 24/7 GP access, mental health support, fitness programmes, and more
- Training & Growth: Ongoing professional development to keep you at the top of your game
Your Role:
- Manage and mentor multi-disciplinary field teams across gas service, repair, and installation contracts
- Oversee operational delivery, ensuring compliance with both statutory and regulatory requirements
- Work closely with Contract Supervisors and Admin Teams to deliver high-quality results
- Ensure accurate performance reporting against KPIs, budgets, and profitability metrics
- Lead on health & safety, compliance, and technical quality, including toolbox talks and inspections
- Build strong client and customer relationships and represent Liberty as a senior operational contact
- Monitor budgets, material use, and job performance to deliver excellent value for money
- Drive service improvements, contribute to strategic plans, and engage in service development and innovation
- Support procurement and onboarding for growth opportunities across the region
- Deputise for senior leaders and contribute to Liberty's strategic direction
What We Need from You:
- Full, clean UK driving licence
- Proven contract supervision experience, managing both technical engineers and office-based staff
- Experience in Social Housing, especially in Gas Service, Repair, and Installations
- High level of technical knowledge and problem-solving skills
- Comfortable using PDA devices and completing accurate, high-quality documentation
- City & Guilds, NVQ Level 2, or equivalent in a technical, supervisory, or management discipline
- Strong understanding of gas legislation and health & safety best practices
- Excellent customer service and communication skills with a caring, empathetic approach
- Strong coaching ability and experience managing change
- Analytical, reliable, trustworthy, and driven by achievement
- A flexible, approachable, and proactive mindset
Why Liberty? We're a diverse, supportive team focused on making a real impact in the communities we serve. Join us for a rewarding career where your development, wellbeing, and success are our priority. Apply Today!
Closing Date: 30th June 2025 (We may close early due to high demand)
Operations Manager employer: Liberty
Contact Detail:
Liberty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with the specific operational challenges faced in the gas service and social housing sectors. Understanding these nuances will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the industry, especially those who have experience in operations management within social housing. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in managing multi-disciplinary teams. Highlight specific examples where you successfully improved performance or compliance, as this aligns closely with the role's requirements.
✨Tip Number 4
Showcase your understanding of health and safety regulations relevant to the gas industry. Being able to articulate how you ensure compliance and promote safety will set you apart from other candidates.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly in social housing and gas services. Use specific examples that demonstrate your ability to lead teams and manage contracts effectively.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities and requirements outlined in the job description. Emphasise your experience with compliance, health & safety, and your ability to build strong client relationships.
Highlight Relevant Qualifications: Clearly list your qualifications such as City & Guilds or NVQ Level 2 in a technical discipline. Mention any additional training or certifications that relate to gas legislation and health & safety best practices.
Showcase Soft Skills: In your application, highlight your communication skills, coaching ability, and proactive mindset. Provide examples of how you've successfully managed change and supported team development in previous roles.
How to prepare for a job interview at Liberty
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading teams. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and mentored teams in the past.
✨Demonstrate Technical Knowledge
Given the technical nature of the role, brush up on your knowledge of gas legislation and health & safety best practices. Be ready to answer questions that assess your understanding and experience in these areas.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that evaluate your problem-solving skills and ability to handle operational challenges. Think of specific situations where you improved service delivery or resolved conflicts.
✨Emphasise Customer Service Excellence
Liberty values strong customer relationships. Prepare to share examples of how you've built rapport with clients and ensured high-quality service delivery, showcasing your caring and empathetic approach.
