Operations Manager – Planned Refurbishment (SHDF Frameworks)

Operations Manager – Planned Refurbishment (SHDF Frameworks) Location: Covering Hampshire, Berkshire & Oxfordshire Salary: Industry-leading package + Exceptional benefits Contract Type: Permanent Sector: Planned Maintenance & Retrofit (Social Housing) About the Company: We are working in partnership with one of the UK’s most respected and successful privately owned main contractors specialising in planned refurbishment and retrofit projects. With a national presence and a well-earned reputation for excellence, they work extensively with Registered Social Landlords (RSLs), delivering high-quality projects with a strong commitment to sustainability and innovation. Following the recent award of two major frameworks – each valued at c£20 million over 3 years – we are seeking a high-calibre Operations Manager to take full ownership of these schemes in Hampshire, Berkshire, and Oxfordshire. These frameworks focus on retrofit works under the SHDF (Social Housing Decarbonisation Fund) and represent a significant strategic step in our client’s continued growth. The Role: Reporting directly to an Operations Director, you will be responsible for the successful delivery of both contracts in their entirety. This is a critical leadership role requiring operational excellence, stakeholder engagement, and a deep understanding of planned refurbishments. Key Responsibilities: * Full operational management of two SHDF retrofit contracts * Oversee site delivery teams, programme planning, budgets, and client relationships * Ensure health & safety, quality, and compliance standards are met at all times * Maintain strong communication and reporting lines with the Director and client * Identify and mitigate risk, drive continuous improvement and innovation * Lead, mentor and support project teams, promoting a positive and collaborative culture Requirements: * Proven experience in operational leadership within planned refurbishment or retrofit projects, ideally in the social housing sector * Strong commercial acumen and experience managing P&L * Track record of managing multi-million-pound contracts or frameworks * Exceptional people management and client-facing skills * Familiarity with SHDF or similar retrofit programmes is highly desirable * Full UK driving licence and flexibility to travel within the region What’s On Offer: * Industry-leading benefits package, including: * 3 months full paid paternity leave * 6 months full paid maternity leave * 8% employer pension contribution * A genuine opportunity to join a household name in the industry * A company with an outstanding culture and exceptionally low staff turnover * Long-term career progression and a stable, well-funded project pipeline How to Apply: If you\’re an experienced Operations Manager ready to take on a high-impact role with a forward-thinking contractor, apply now or contact us in confidence for more information