Enforcement Agent

Enforcement Agent

Leicester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with the public to resolve outstanding debts and set up repayment plans.
  • Company: Join one of the UK's largest enforcement agencies, expanding their dynamic field team.
  • Benefits: Enjoy a bonus structure, 29 days holiday, company vehicle, and health support.
  • Why this job: Experience job satisfaction and earning potential while making a real impact in people's lives.
  • Qualifications: Must have a valid driving licence for 2+ years and pass an enhanced DBS check.
  • Other info: This role offers flexible work across various locations and is filling fast!

The predicted salary is between 36000 - 60000 £ per year.

Do you have a background in dealing with the public? Do you enjoy problem solving? If so then enforcement might be the career for you! Our client are one of the largest enforcement agencies in the UK and are expanding their field based enforcement team.

Benefits

  • Achievable bonus level of at least double your basic salary, with opportunities for earnings in excess of this for consistently exceptional performance
  • 29 days holiday – including bank holidays, increasing with service and with the opportunity to top up with extra days via banked leave and other incentive schemes
  • Company vehicle, fuel card and expenses
  • Full training and qualifications to become a Certificated Enforcement Agent
  • Company pension scheme
  • Access to an Earnings on Demand Scheme via Hastee
  • Company Life Assurance Plan
  • Employee discount scheme via our Reward Gateway portal, with new benefits being offered all the time
  • Health and wellbeing support, including access to a free Employee Assistance Programme and eye care vouchers

The Role

  • Visiting debtor's properties to arrange payment of outstanding debts
  • Setting up and agreeing repayment arrangements
  • Assisting debtors in completing questionnaires
  • Taking control of goods – where required
  • Removing goods - where necessary
  • Making enquiries with neighbours if debtors have moved or left a property
  • Compiling short reports about your visit, along with any necessary paperwork
  • Assessing debtor vulnerability and signposting them to support services – if required
  • Liaising with office-based colleagues regarding active cases
  • Working by yourself, often in different geographical areas each day
  • Handling cash payments – where required

You will need to undergo an enhanced DBS check and you mustn't have any CCJ's or IVA's against your name. This role comes with a company vehicle so you will need to have held your driving licence for at least 2 years and be able to drive a manual and automatic vehicle. This role offers so much earning potential and job satisfaction - it will be filled quickly! Please apply now to avoid disappointment.

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Contact Detail:

Made Employment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Enforcement Agent

✨Tip Number 1

Familiarise yourself with the enforcement process and relevant laws in the UK. Understanding the legal framework will not only boost your confidence but also demonstrate your commitment to the role during interviews.

✨Tip Number 2

Highlight your problem-solving skills through real-life examples. Think of situations where you've successfully resolved conflicts or helped others, as this is crucial for an Enforcement Agent dealing with debtors.

✨Tip Number 3

Network with professionals in the enforcement industry. Attend relevant events or join online forums to gain insights and make connections that could help you stand out when applying for the position.

✨Tip Number 4

Prepare for situational questions in interviews. Be ready to discuss how you would handle various scenarios you might face as an Enforcement Agent, showcasing your ability to assess vulnerability and provide support.

We think you need these skills to ace Enforcement Agent

Excellent Communication Skills
Problem-Solving Skills
Interpersonal Skills
Negotiation Skills
Attention to Detail
Report Writing
Time Management
Ability to Work Independently
Empathy and Understanding
Cash Handling Skills
Knowledge of Debt Recovery Processes
Driving Licence (Manual and Automatic)
Resilience and Adaptability
Conflict Resolution Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of an Enforcement Agent. Tailor your application to highlight relevant experiences in dealing with the public and problem-solving.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved public interaction, debt collection, or similar responsibilities. Use specific examples to demonstrate your skills and achievements.

Showcase Problem-Solving Skills: Provide examples in your application that showcase your ability to handle challenging situations and resolve conflicts. This is crucial for a role that involves negotiating repayment arrangements and assessing debtor vulnerability.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in this role.

How to prepare for a job interview at Made Employment Ltd

✨Showcase Your Public Interaction Skills

Since the role involves dealing with the public, it's crucial to demonstrate your experience in this area. Share specific examples of how you've successfully interacted with diverse individuals and resolved conflicts.

✨Highlight Problem-Solving Abilities

The job requires strong problem-solving skills. Prepare to discuss situations where you've had to think on your feet and come up with effective solutions, especially in challenging circumstances.

✨Understand the Role's Responsibilities

Familiarise yourself with the key responsibilities of an Enforcement Agent. Be ready to discuss how you would handle tasks like arranging payments or assessing debtor vulnerability, showing that you understand the nuances of the job.

✨Prepare Questions for the Interviewer

Asking insightful questions can set you apart from other candidates. Consider inquiring about the training process, team dynamics, or the company's approach to supporting employees in challenging situations.

Enforcement Agent
Made Employment Ltd
Location: Leicester
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