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- Tasks: Engage with customers and create feel-good moments daily.
- Company: Join SSP, a vibrant hospitality brand serving top names like M&S and Starbucks.
- Benefits: Enjoy £12.40 per hour plus extra pay for night shifts, discounts, and free parking.
- Why this job: Be part of a dynamic team that values positivity and customer satisfaction.
- Qualifications: Must be 18+, with references and a Criminal Record Check.
- Other info: Flexible hours across weekdays and weekends; award-winning training provided.
About the Role
Pay Rate: £12.40 per hour + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £13.60 per hour.
Hours of operation are 3 am to 11 pm. Working flexibly across weekdays, weekends, bank and public holidays.
Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.
ABOUT YOU:
As a Team Member, you will believe in the power of people & believe that today is going to be a good day. You will be passionate and kind whilst always ensuring that all guests leave having had the best of times. 5 years of references and Criminal Record Check required. Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and be able to serve alcohol.
ABOUT THE TEAM MEMBER ROLE:
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
AS A TEAM MEMBER WE WILL OFFER YOU:
- Discounted Meal and free parking while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
Ready to be part of the buzz? Apply now and join SSP as a Team Member!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Team Member - Monty\'s employer: Select Service Partner UK Ltd
Contact Detail:
Select Service Partner UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Monty\'s
✨Tip Number 1
Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Knowing their products and services can help you engage better during interviews and show your enthusiasm for the role.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service when networking. Connect with current or former employees on platforms like LinkedIn to gain insights about the work culture at Monty's.
✨Tip Number 3
Be prepared to discuss how you handle busy environments and customer interactions. Think of specific examples that demonstrate your ability to stay positive and provide excellent service under pressure.
✨Tip Number 4
Show your flexibility regarding working hours, especially since the role requires shifts across weekdays, weekends, and holidays. Being open to various schedules can make you a more attractive candidate.
We think you need these skills to ace Team Member - Monty\'s
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what SSP is looking for in a Team Member. Highlight your enthusiasm for hospitality and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous customer service roles or teamwork experiences that showcase your ability to engage with customers positively.
Craft a Strong Cover Letter: Write a cover letter that expresses your passion for the hospitality industry and your desire to create memorable experiences for customers. Mention specific qualities that make you a great fit for the Team Member position.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality sector.
How to prepare for a job interview at Select Service Partner UK Ltd
✨Show Your Enthusiasm
As a Team Member, your passion for hospitality is key. Make sure to express your excitement about the role and how you enjoy creating positive experiences for customers.
✨Demonstrate Team Spirit
Collaboration is essential in this role. Be prepared to share examples of how you've worked effectively in a team before, highlighting your ability to support colleagues and contribute to a smooth operation.
✨Prepare for Customer Interaction
Since engaging with customers is a big part of the job, think of scenarios where you've provided excellent customer service. Be ready to discuss how you handle difficult situations and ensure guests leave happy.
✨Understand the Company Culture
Familiarise yourself with SSP and its brands. Knowing their values and what they stand for will help you align your answers with their expectations and show that you're a good fit for the team.
