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- Tasks: Join us as an Ecommerce Executive, managing email marketing and enhancing customer journeys.
- Company: Freja is the UK's leading bone broth brand, focused on premium ingredients and functional food.
- Benefits: Enjoy a competitive salary, flexible hours, remote work, and share options in our growing brand.
- Why this job: Be part of a dynamic team driving growth in a health-focused brand with a hands-on culture.
- Qualifications: 1-2 years in e-commerce or digital marketing; familiarity with Shopify and Klaviyo preferred.
- Other info: Remote-first role with occasional office meetings and a budget for personal development.
The predicted salary is between 28800 - 43200 £ per year.
Location: Hybrid (Gloucestershire Office & Remote 1 day per week in the office)
About Freja
Freja is the UK’s leading bone broth brand, a category that sits between premium ingredients and functional food, with an ecommerce-first business model. Following 4 years of rapid growth and a recent investment round, we are refreshing our brand, and building a team to scale the business. We’re a small internal team that punches above our weight. We operate a flat structure and a ‘get things done’ mentality. We all roll our sleeves up and execute.
About the Role
We’re looking for a smart, proactive Ecom & Email Marketing Executive to support our Head of Ecommerce across key digital growth channels. This is a hands-on role that will touch all areas of our ecommerce operation—from managing our email marketing calendar and building product pages, to supporting customer journeys and assisting with on-site merchandising. You’ll work closely with our founder-led brand and creative team to bring our content to life in ways that serve our customers—helping them explore the benefits of bone broth, discover our products, and navigate our site with ease.
Key areas of ownership:
- Support the execution of weekly email newsletters, from content planning and copy to testing and reporting
- Assist in updating landing pages, product pages and site content to ensure it’s always accurate, engaging and on-brand
- Help coordinate product launches, promotions and digital campaigns
- Monitor customer journeys and flag opportunities to improve UX and conversion
- Pull performance reports and contribute insights on key metrics (email, product, site)
About you
This role would suit someone with some understanding of / interest in health food and nutrition, who wants to be part of a great brand on an epic growth journey. Ideally, you will be interested in learning more about the business and how to improve our customer experience. You might have worked in a similar marketing role before—or you might be looking for your first in-house role after an agency. Either way, you’re curious, creative, analytical, and excited to roll up your sleeves.
We’re looking for:
- 1 - 2 years of experience in e-commerce, digital marketing, or a related field.
- Familiarity with Shopify & Klaviyo or other e-commerce platforms.
- Highly analytical and proficient with reporting.
- Excellent attention to detail and organisational skills.
- Ability to multitask and work in a fast-paced environment.
- Basic knowledge of SEO and online merchandising.
- A proactive, problem-solving mindset with a can-do attitude.
Remote-First Working
Freja operates a remote-first working environment. This means that your official place of work is at home, but we do require the team to attend weekly meetings in the office, and occasional workshops and events in other locations. Where travel is required to the office or to any other location, this is covered in expenses.
Benefits
We are committed to continuous improvements to our team benefits and ways of working:
- The opportunity to play a key role in a growing challenger brand.
- Competitive salary.
- All employees will have EMI share options, giving them the opportunity to participate in our success.
- Remote-first role, 3-4 days per month in the office.
- Flexible working hours.
- 25 days holiday plus bank holidays.
- The tech you need to get the job done.
- Allocated budget and time off for personal and professional training and development.
- Plenty of bone broth!
Ecommerce Executive (Stroud) employer: Freja
Contact Detail:
Freja Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Executive (Stroud)
✨Tip Number 1
Familiarise yourself with Freja's brand and products. Understanding the unique selling points of their bone broth and how it fits into the health food market will help you connect with the team and demonstrate your genuine interest during any discussions.
✨Tip Number 2
Brush up on your skills with Shopify and Klaviyo, as these are key tools for the role. Consider taking a short online course or watching tutorials to enhance your knowledge, which will show your commitment to being effective in the position from day one.
✨Tip Number 3
Prepare to discuss your analytical skills and how you've used data to drive decisions in previous roles. Be ready to share specific examples of how you've improved customer experiences or increased conversions through your insights.
✨Tip Number 4
Network with professionals in the e-commerce and digital marketing space. Engaging with others in the industry can provide valuable insights and potentially lead to referrals, making your application stand out even more.
We think you need these skills to ace Ecommerce Executive (Stroud)
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Freja's brand and its unique position in the market. Familiarise yourself with their products, values, and recent developments to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have in e-commerce, digital marketing, or related fields. Be specific about your familiarity with platforms like Shopify and Klaviyo, as well as any analytical skills you possess.
Showcase Your Skills: Make sure to highlight your attention to detail, organisational skills, and ability to multitask. Provide examples of how you've successfully managed projects or campaigns in fast-paced environments.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the brand. Discuss your interest in health food and nutrition, and explain how your proactive mindset aligns with Freja's 'get things done' mentality.
How to prepare for a job interview at Freja
✨Show Your Passion for E-commerce
Make sure to express your enthusiasm for e-commerce and digital marketing during the interview. Share any relevant experiences or projects that demonstrate your interest in the field, especially those related to health food and nutrition.
✨Familiarise Yourself with Their Brand
Before the interview, take some time to research Freja and their products. Understanding their brand values and the benefits of bone broth will help you align your answers with their mission and show that you're genuinely interested in contributing to their growth.
✨Prepare Examples of Your Work
Be ready to discuss specific examples from your previous roles that highlight your skills in e-commerce, email marketing, and analytics. This could include successful campaigns you've managed or insights you've provided that improved customer experience.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about their current challenges in e-commerce or how they measure success in their digital campaigns. This shows your analytical mindset and eagerness to contribute to their team.
