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- Tasks: Assist customers and support daily operations in a busy plumbing merchant.
- Company: Join a well-established team known for exceptional service in the plumbing industry.
- Benefits: Enjoy a competitive salary, generous bonuses, and a supportive work environment.
- Why this job: Be part of a dynamic team that values customer service and personal growth.
- Qualifications: No specific experience required; just bring your enthusiasm and a passion for helping others.
- Other info: Full-time role with opportunities for career advancement.
The predicted salary is between 24000 - 36000 £ per year.
Location: West Sussex
Salary: Around £30,000 (Negotiable and dependent on Experience) + Generous Bonus
Job Type: Full-time, Permanent (44 hours per week)
We are seeking an enthusiastic and customer-focused individual to join a well-established plumbers' merchant team as a Branch Assistant. This role focuses on delivering exceptional customer service and providing essential support to the team.
Branch Assistant employer: The Simon Acres Group
Contact Detail:
The Simon Acres Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant
✨Tip Number 1
Familiarise yourself with the plumbing industry and the products we offer. Understanding our services and being able to discuss them confidently will impress us during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. We value a proactive approach to customer satisfaction.
✨Tip Number 3
Research our company culture and values. Being able to articulate how you align with our mission will demonstrate your genuine interest in joining our team.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into what we look for in a Branch Assistant and may even refer you, which can significantly boost your chances.
We think you need these skills to ace Branch Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Branch Assistant position. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Craft a Strong CV: Make sure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail. Use bullet points for clarity and include specific achievements that demonstrate your ability to excel in this role.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the position and the company. Mention why you want to work as a Branch Assistant and how your background makes you a great fit. Be sure to personalise it for the specific company.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Look for any spelling or grammatical errors, and ensure that your documents are well-formatted and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at The Simon Acres Group
✨Show Your Customer Service Skills
As a Branch Assistant, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to handle difficult situations and ensure customer satisfaction.
✨Know the Company and Its Products
Research the plumbing merchant and understand their product range. Familiarise yourself with common plumbing supplies and tools. This knowledge will demonstrate your genuine interest in the role and help you engage in meaningful conversations during the interview.
✨Demonstrate Teamwork
This position requires working closely with a team. Be ready to discuss your experiences working in a team environment, how you contribute to group success, and how you handle conflicts or challenges with colleagues.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the company culture, team dynamics, and growth opportunities. This shows your enthusiasm for the role and helps you assess if the company is the right fit for you.
