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- Tasks: Ensure exceptional guest experiences during night shifts and manage check-ins and check-outs.
- Company: Join the Courtyard by Marriott Glasgow SEC, known for outstanding customer service.
- Benefits: Enjoy health cash plans, discounted stays, food perks, and a generous holiday allowance.
- Why this job: Be part of a dynamic team that values proactive individuals and offers growth opportunities.
- Qualifications: Previous Night Supervisor experience and knowledge of accounting principles required.
- Other info: Must be tech-savvy and familiar with Opera PMS.
The predicted salary is between 28800 - 43200 £ per year.
At the Courtyard by Marriott Glasgow SEC we pride ourselves on having staff who are very personable and offer some of the best customer service in town. If you are proactive and self-driven, then we are looking for you! You make sure our guest experience never flags, even at night! Whatever's needed, you treat our guests as individuals, make them feel welcome and their stay special.
- Excellent written and verbal communication, interpersonal and team player skills
- Ability to work on your own and as part of a team
- Proactive, hands on' approach and reliable
- Excellent standards and able to follow the Company's Brand Standards
- Administering check-ins and check-outs
- Complete night audits
- Carry out all the necessary fire safety checks and patrol the grounds each night
- You have knowledge of accounting principles
- You are good with technology and you've been working with Opera (PMS) before
- You have experience from working as a Night Supervisor before
BENEFITS FOR YOU!
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
Night Supervisor employer: Courtyard by Marriott Glasgow SEC
Contact Detail:
Courtyard by Marriott Glasgow SEC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Supervisor
✨Tip Number 1
Familiarise yourself with the Courtyard by Marriott brand standards. Understanding their values and customer service expectations will help you demonstrate your alignment with their culture during any interviews or discussions.
✨Tip Number 2
Highlight your experience with night supervision and any specific challenges you've faced in that role. Be ready to share examples of how you handled difficult situations or ensured guest satisfaction during the night shift.
✨Tip Number 3
Brush up on your knowledge of accounting principles and the Opera PMS system. Being able to discuss your proficiency with these tools will show that you're prepared for the administrative aspects of the Night Supervisor role.
✨Tip Number 4
Network with current or former employees of Courtyard by Marriott. They can provide valuable insights into the company culture and what it takes to succeed in the Night Supervisor position, which can give you an edge in your application.
We think you need these skills to ace Night Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Night Supervisor. Emphasise your customer service skills, ability to work independently, and any previous experience with night audits or fire safety checks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive approach and interpersonal skills. Mention specific examples of how you've made guest experiences special in previous roles.
Highlight Technical Skills: Since the role requires familiarity with technology and Opera (PMS), ensure you mention your experience with these systems. If you have any certifications or training, include those as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Courtyard by Marriott Glasgow SEC
✨Showcase Your Customer Service Skills
As a Night Supervisor, excellent customer service is key. Be prepared to share specific examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your proactive approach and ability to treat guests as individuals.
✨Demonstrate Teamwork and Independence
Highlight your ability to work both independently and as part of a team. Share experiences where you successfully collaborated with colleagues or took initiative on your own, as this role requires a balance of both skills.
✨Familiarise Yourself with Technology
Since the job involves using Opera (PMS), make sure you mention any relevant experience with this system or similar technology. If you have examples of how you've used tech to improve processes or guest experiences, be ready to discuss them.
✨Prepare for Safety Protocol Questions
Given the responsibilities around fire safety checks and night audits, be prepared to answer questions about safety protocols. Familiarise yourself with common procedures and be ready to explain how you would handle emergencies or ensure guest safety during your shift.
