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- Tasks: Join a dynamic team advising on employee relations issues across the UK and Ireland.
- Company: Be part of a vibrant shared services environment in Birmingham.
- Benefits: Enjoy hybrid working options and a supportive team culture.
- Why this job: Advance your career in employee relations while making a real impact.
- Qualifications: Experience in advising on complex ER issues and strong communication skills required.
- Other info: Full-time, permanent role with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity to join a dynamic employee relations advisory team within a shared services environment. We are looking for self-motivated individuals who have experience advising on employee relations issues and are wanting to build their career within this specialist function.
The employee relations team provide remote advice to managers dealing with queries on a variety of issues across the UK and Ireland. This role would suit an individual who already has experience advising on disciplinary, grievances, absence management and other complex workplace issues who is looking to further their career within the speciality of employee relations.
This role is a full time and permanent role based in South Birmingham and working in a hybrid manner.
Duties will include:
- Proactive case management of various types of case including but not limited to long-term sickness, disciplinary, grievance, client removal, redundancy, capability and OH referrals by providing accurate and timely advice to managers within the business considering both commercial and litigation risks.
- Take necessary steps to resolve cases promptly and drive achievement of critical SLAs whilst managing and maintaining HR systems by recording all ER cases in a case management system.
- Highlight high risk cases, trends and management capability issues as appropriate.
- Support managers with letter drafting including the formation of allegations and outcome letters.
- Review and advise on case evidence/notes and procedural correspondence.
- Coach, guide and influence managers to take the best approach to dealing with employee relations issues.
- Build and maintain strong working relationships with key client stakeholders and provide an excellent customer experience to the client.
Essential Criteria includes:
- Previous experience of advising and supporting managers with complex ER issues including dismissal and discrimination.
- Strong communication and influencing skills with the ability to interact across all levels of management.
- Strong customer focus.
- Strong attention to detail, problem solving ability and ability to deliver results to deadlines.
- Strong understanding of Employment Law.
- Good interpersonal and written communication skills.
- Able to work on own initiative and work effectively within a team.
Employee Relations Advisor (Birmingham) employer: Infosys BPM
Contact Detail:
Infosys BPM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Advisor (Birmingham)
✨Tip Number 1
Familiarise yourself with the latest employment laws and regulations in the UK and Ireland. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field of employee relations.
✨Tip Number 2
Network with professionals in the employee relations field, especially those who work in similar roles. Attend industry events or join relevant online forums to gain insights and potentially get referrals that could lead to job opportunities.
✨Tip Number 3
Prepare for potential interview scenarios by practising how you would handle specific employee relations cases. Think about examples from your past experience where you successfully resolved complex issues, as this will showcase your problem-solving skills.
✨Tip Number 4
Research StudySmarter's company culture and values. Understanding our mission and how we operate will allow you to tailor your responses during the interview, showing that you are a great fit for our team.
We think you need these skills to ace Employee Relations Advisor (Birmingham)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in employee relations, particularly in advising on disciplinary, grievances, and absence management. Use specific examples to demonstrate your skills and achievements relevant to the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your previous experience aligns with the responsibilities outlined in the job description, and emphasise your strong communication and influencing skills.
Showcase Relevant Skills: Highlight your understanding of Employment Law and your ability to manage complex ER issues. Provide examples of how you've successfully resolved similar cases in the past, showcasing your problem-solving abilities and attention to detail.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Infosys BPM
✨Showcase Your ER Experience
Make sure to highlight your previous experience in advising on employee relations issues. Be prepared to discuss specific cases you've managed, focusing on the outcomes and what you learned from them.
✨Demonstrate Strong Communication Skills
Since this role requires strong communication and influencing skills, practice articulating your thoughts clearly. Use examples that showcase how you've effectively communicated with managers and resolved complex issues.
✨Understand Employment Law
Brush up on your knowledge of employment law as it relates to employee relations. Be ready to discuss how you’ve applied this knowledge in past roles, especially in handling dismissals or discrimination cases.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think through potential workplace situations and how you would advise managers, ensuring you demonstrate a proactive approach to case management.
