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For Companies At a Glance
- Tasks: Lead content design for digital security, creating user-friendly experiences across platforms.
- Company: Join a global leader in digital safety, protecting over 500 million people worldwide.
- Benefits: Enjoy unlimited PTO, flexible hours, health cover, and tuition reimbursement.
- Why this job: Make an impact in a supportive, inclusive culture that values your ideas and growth.
- Qualifications: 8+ years in Content Design or UX writing, with strong storytelling and collaboration skills.
- Other info: Hybrid work model with 3 days in the office; join a diverse team committed to innovation.
The predicted salary is between 43200 - 72000 £ per year.
Who Are We?
We’re more than just a company; we’re a global leader in digital safety. With a strong commitment to ensuring that everyone can navigate the digital world securely, we unite the best minds and cutting-edge technology through our family of brands: Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. Together, we protect over 500 million people worldwide. Our workplace is built on inclusivity, where your well-being is a top priority. We believe success comes from balance and authenticity. When you’re thriving, you’re unstoppable. So, bring your bold ideas and unstoppable drive, and join us in shaping the digital world. Ready to make an impact? Join #TeamGen.
How We Work
Our hybrid work model (3 days in the office) gives us the face-to-face time to have creative conversations, meaningful meetings, make quick decisions, and build relationships. At the same time, it offers flexibility you need to focus and do your best work.
Mission and Goal
As a Senior Principal Content Designer, you will bring a deep understanding of how language and design come together to shape intuitive, human-centered digital experiences. This is a strategic and hands-on role, where you will collaborate closely with cross-functional teams including Product Design, Product, Engineering, Research, and Marketing. You will drive the Content Design vision and strategy for the Security pillar across Gen’s global brands and channels, ensuring cohesive, customer-focused, and data-informed messaging and experiences across key touchpoints.
Objectives
- Drive the Content Design vision and strategy for the Security pillar across Gen’s global brands and channels, ensuring cohesive, customer-centric, and data-informed messaging and experiences across touchpoints.
- Design, test, and deliver in-product content such as user flows, interaction language, navigation, product naming, frameworks, and other elements across Gen products and experiences. This work supports customers and teams in achieving their goals across mobile, desktop, and web platforms.
- Mentor other content designers, model best practices, and foster a positive, collaborative team culture.
- Apply systems thinking and Content Design principles to ensure language scales across experiences, platforms, and markets.
- Manage multiple projects simultaneously, balancing priorities and delivering high-quality work on time.
- Collaborate daily with peers across disciplines, including Product Design, Product Management, Engineering, Research, and Marketing.
- Support UX research and testing efforts to validate content decisions and ensure alignment with user needs.
- Partner with internationalization and localization teams to ensure globally relevant experiences.
Competencies
- 8 or more years of experience in Content Design or UX writing, ideally including work in early-stage product development and innovation contexts.
- Proven track record of designing and delivering clear, impactful product content in complex, fast-moving environments.
- Exceptional storytelling and narrative skills, with the ability to distill complex concepts into compelling, human-centered language.
- Experience working within design systems and contributing to reusable and scalable language patterns.
- Strong command of UX and product design principles, with hands-on experience using tools such as Figma, Jira, and Confluence.
- Ability to influence and collaborate with cross-functional teams and stakeholders at all levels.
- Demonstrated experience leading projects with minimal direction and handling ambiguity.
- Experience navigating global and matrixed organizations, and working with internationalization and localization best practices.
Benefits
- Annual bonus scheme
- Unlimited PTO & flexible working hours
- The chance to join a major global tech company listed on the S&P 500
- Health cover and Pension
- Opportunity to learn and work with the best in the Digital Security industry
- Tuition reimbursement for job-related courses
- Health and pension scheme
- Learning & Development plan
- Sustainable home improvement bonus
Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or other unlawful factors. Gen prohibits discrimination based on these protected characteristics and recruits talented candidates from diverse backgrounds.
We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants.
About Us
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in providing financial empowerment and cyber safety for the first digital generations. We bring award-winning products and services in cybersecurity, online privacy, identity protection and financial wellness to nearly 500 million users in more than 150 countries. We’re always looking for smart, fearless and dedicated people. Together, we have a collective passion and vision to power Digital Freedom by protecting consumers and helping them grow, manage and secure their digital and financial lives.
When you’re part of Gen, you have access to a range of resources and support to ensure you can do your best work and live your best life. This includes flexible working options with generous time off and competitive benefits and compensation packages.
Inclusion is foundational to how we do business because we know the greatest ideas and results come from our unique perspectives and differences. We strive to create a safe, inclusive environment where you can bring your whole self to work. Team members are valued, respected and celebrated for who they are in a meaningful and exciting atmosphere.
Sr Principal Content Designer (London) employer: Avast Group
Contact Detail:
Avast Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr Principal Content Designer (London)
✨Tip Number 1
Familiarise yourself with the latest trends in content design and UX writing. Understanding how language and design intersect will help you demonstrate your expertise during interviews, especially since this role requires a deep understanding of human-centred digital experiences.
✨Tip Number 2
Network with professionals in the digital safety and content design fields. Engaging with others on platforms like LinkedIn can provide insights into the company culture at Gen and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss your experience with design systems and tools like Figma, Jira, and Confluence. Being able to articulate how you've used these tools in past projects will show that you're ready to hit the ground running in this role.
✨Tip Number 4
Highlight your ability to mentor and collaborate with cross-functional teams. This role involves working closely with various departments, so showcasing your teamwork skills and leadership experience will make you a more attractive candidate.
We think you need these skills to ace Sr Principal Content Designer (London)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Principal Content Designer position. Tailor your application to highlight relevant experience in content design and UX writing.
Showcase Your Experience: In your CV and cover letter, emphasise your 8+ years of experience in content design or UX writing. Provide specific examples of projects where you've successfully designed impactful product content, especially in fast-paced environments.
Highlight Collaboration Skills: Since this role involves working closely with cross-functional teams, mention any past experiences where you've collaborated with product design, engineering, or marketing teams. Showcase your ability to influence and work well with diverse stakeholders.
Craft a Compelling Cover Letter: Use your cover letter to tell a story about your passion for content design and how it aligns with the mission of Gen. Make sure to express your enthusiasm for shaping intuitive, human-centred digital experiences and your commitment to inclusivity.
How to prepare for a job interview at Avast Group
✨Understand the Role
Before your interview, make sure you have a solid grasp of what a Senior Principal Content Designer does. Familiarise yourself with the responsibilities outlined in the job description, especially around content strategy and collaboration with cross-functional teams.
✨Showcase Your Experience
Prepare to discuss your past experiences in Content Design or UX writing. Highlight specific projects where you've successfully designed impactful product content, particularly in fast-paced environments, as this will resonate well with the interviewers.
✨Demonstrate Collaboration Skills
Since the role involves working closely with various teams, be ready to share examples of how you've effectively collaborated with others. Discuss how you’ve influenced stakeholders and navigated complex team dynamics in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle ambiguity. Think about how you would approach designing user flows or content strategies in challenging situations, and be prepared to articulate your thought process.
