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- Tasks: Support the Unit Manager in running a fast-paced service unit.
- Company: Welcome Break operates 60 service areas and 31 hotels across the UK.
- Benefits: Enjoy competitive pay, discounts, free parking, and a structured career path.
- Why this job: Join a dynamic team with tailored training and opportunities for career growth.
- Qualifications: Experience in customer service management and a passion for great service is essential.
- Other info: Applicants must be 18 years or older due to role responsibilities.
The predicted salary is between 24000 - 36000 £ per year.
Welcome Break is part of the Applegreen Group and has five sites across Northern Ireland. If you’ve been looking to build a career and want to make it as a successful manager, Welcome Break could give you the perfect start. As an Assistant Manager in our Forecourt, Shop, Bakewell, Subway, Burger King, Costa, Chopstix, Lavazza, or Greggs crew.
Your role will be to support the Unit Manager in every aspect of running the unit - from people management to driving sales and profitability. It’s a fast-paced and demanding role but we’ll give you plenty of support and tailored training to develop your career and help you progress towards a more senior leadership role.
A Welcome Break Assistant Manager would ideally:
- Have experience in a supervisor or management role in customer service
- Be passionate about delivering great customer service
- Be a good people manager who can motivate others and lead by example
- Be a true multi-tasker able to juggle a range of tasks
- Be business-minded and focused on delivering profitable sales growth
- Have ambition to develop their management career
Key benefits for Assistant Managers:
- Competitive salary
- 30 days' holiday increases with service
- Employee discounts (25% off onsite Subway, Burger King, Costa, Chopstix, to name a few)
- My Welcome Break discounts - savings at hundreds of retailers
- Contributory pension (after 3 months)
- Structured career path and bespoke training
- Free on-site parking
- Generous discounts on hotel rooms for you and family members
Due to responsibilities within the Assistant Manager role, applicants will need to be 18 years of age or over.
Welcome Break is one of the UK's leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well as hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Assistant Manager employer: Welcome Break
Contact Detail:
Welcome Break Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the Welcome Break brand and its various offerings. Understanding the different food outlets and services we provide will help you demonstrate your passion for customer service during any discussions.
✨Tip Number 2
Highlight your experience in managing teams or customer service roles. Be ready to share specific examples of how you've motivated staff or improved sales in previous positions, as this will show us you're a great fit for the Assistant Manager role.
✨Tip Number 3
Prepare to discuss your approach to multi-tasking and handling fast-paced environments. We want to see how you can juggle various responsibilities while maintaining high standards of service.
✨Tip Number 4
Express your ambition for career growth within the company. We value candidates who are eager to develop their management skills and progress to senior leadership roles, so make sure to convey your long-term goals.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Assistant Manager position. Tailor your application to highlight relevant experience in customer service and management.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly any supervisory or management experience. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to drive sales and manage teams.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and your ambition to develop your management career. Provide specific examples of how you've successfully managed teams or improved sales in previous roles.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Welcome Break
✨Show Your Passion for Customer Service
As an Assistant Manager, you'll need to demonstrate your enthusiasm for delivering excellent customer service. Be prepared to share examples of how you've gone above and beyond for customers in previous roles.
✨Highlight Your Leadership Skills
Since the role involves people management, it's crucial to showcase your ability to motivate and lead a team. Discuss your experience in managing staff, resolving conflicts, and fostering a positive work environment.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to multitask. Think of specific situations where you successfully handled multiple responsibilities or overcame challenges in a fast-paced environment.
✨Research Welcome Break and Its Brands
Familiarise yourself with Welcome Break and the various brands they operate. Showing knowledge about their services and values will demonstrate your genuine interest in the company and the role you're applying for.
