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- Tasks: Lead the evolution of chatbot and AI experiences across five European markets.
- Company: Join a fast-growing telecoms brand focused on affordable mobile plans and digital simplicity.
- Benefits: Enjoy a permanent role in London with opportunities for growth and collaboration.
- Why this job: Shape impactful chatbot strategies while working with diverse teams in a dynamic environment.
- Qualifications: Proven success in chatbot or AI-driven products and a solid Product Management background required.
- Other info: Bring your energy and passion to a team that values innovation and customer impact.
The predicted salary is between 43200 - 72000 £ per year.
My client, a fast-growing, customer-focused telecoms brand that’s redefining connectivity and offering affordable mobile plans, with a strong emphasis on digital simplicity, are partnering with Oliver Bernard to source a Senior Chatbot & AI Product Manager to lead their chatbot and conversational AI experiences across five European markets.
They are looking for a strategic and driven Product Manager to lead the evolution of their chatbot experience. You’ll define and shape the chatbot strategy in partnership with the Group Product Lead, setting a clear vision and quarterly roadmap that meets both business goals and customer needs.
Collaborating closely with tech, commercial, and customer experience teams, you’ll turn strategy into impactful, deliverable features. You’ll also support and challenge local product and operations teams to ensure chatbot experiences are effective at a country level while staying aligned to our global objectives.
With a keen eye on performance, you’ll identify opportunities for continuous improvement and turn insights into action. To be considered, you’ll have proven success with chatbot and/or AI-driven products, with clear examples of customer impact and have a solid Product Management background. You’ll bring energy, passion for your work and be a great team player.
If you feel you are the right Product Manager, with Chatbot experience, for this job, please don’t hesitate to apply.
Senior Product Manager employer: Oliver Bernard
Contact Detail:
Oliver Bernard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager
✨Tip Number 1
Familiarise yourself with the latest trends in chatbot and AI technology. Understanding the current landscape will not only help you during interviews but also demonstrate your passion and commitment to the role.
✨Tip Number 2
Network with professionals in the telecoms and AI sectors. Engaging with others in the industry can provide valuable insights and potentially lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven chatbot or AI product success in previous roles. Highlighting measurable outcomes will showcase your ability to impact customer experience and business goals.
✨Tip Number 4
Research the company’s existing chatbot solutions and identify areas for improvement. Being able to articulate your thoughts on their current offerings during discussions will show your proactive approach and strategic thinking.
We think you need these skills to ace Senior Product Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Focus on the specific skills related to chatbot and AI-driven products, as well as the importance of collaboration with various teams.
Tailor Your CV: Highlight your relevant experience in product management, especially any work with chatbots or AI. Use quantifiable achievements to demonstrate your impact on customer experiences and business goals.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the telecoms industry. Discuss how your strategic vision aligns with the company's goals and provide examples of how you've successfully led similar projects.
Showcase Your Team Collaboration Skills: Emphasise your ability to work with cross-functional teams. Provide examples of past collaborations that led to successful product launches or improvements, showcasing your team player mentality.
How to prepare for a job interview at Oliver Bernard
✨Showcase Your Chatbot Expertise
Be prepared to discuss your previous experiences with chatbot and AI-driven products. Highlight specific examples where your contributions led to measurable customer impact, as this will demonstrate your capability to lead the evolution of their chatbot experience.
✨Understand the Company’s Vision
Research the telecoms brand and their approach to digital simplicity and customer focus. Understanding their mission will help you align your answers with their goals and show that you are genuinely interested in contributing to their success.
✨Collaborative Mindset
Emphasise your ability to work closely with cross-functional teams, such as tech, commercial, and customer experience. Prepare examples of how you've successfully collaborated in the past to turn strategy into impactful features, as this is crucial for the role.
✨Focus on Continuous Improvement
Be ready to discuss how you identify opportunities for improvement in product performance. Share insights from your past roles where you turned data into actionable strategies, showcasing your analytical skills and commitment to enhancing user experiences.
