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For Companies At a Glance
- Tasks: Own the Salesforce CRM strategy and optimise operations across global offices.
- Company: Join a luxury real estate firm simplifying cross-border property investments.
- Benefits: Enjoy flexible working with at least two days on-site in SW London.
- Why this job: Be part of a dynamic team improving processes and driving impactful change.
- Qualifications: 1-4 years in CRM management, preferably in real estate; Salesforce expertise is essential.
- Other info: Proficiency in French or Portuguese is a bonus!
The predicted salary is between 36000 - 54000 £ per year.
PSN have partnered with a luxury, global real estate firm who are looking to add a Salesforce Administrator to their London team to completely own the Salesforce CRM strategy & optimisation.
The Company:
- Supports clients invest in high-quality property assets globally
- Committed to making cross-border property investment simple and accessible, combining global vision with local insight.
The Role:
- Optimise and oversee operations across the global offices
- Key responsibilities include customer lifecycle management, HR onboarding processes, prospect and lead management, data quality, property portal integration, and commission automation.
- Close collaboration with Sales, Aftersales, Finance, Marketing, and HR to ensure consistent and efficient process adherence.
- Focus on improving CRM data integrity, managing commission workflows, and streamlining new hire training.
- Partner with Marketing to enhance CRM-driven targeting, evaluate lead quality, and optimise the sales funnel for better campaign ROI.
Key Responsibilities:
- Salesforce CRM: Take charge of managing and maintaining the Salesforce CRM, ensuring it is fully optimised to meet the evolving needs of the business. Develop and implement Salesforce workflows, reports, and dashboards to enhance the efficiency of various business functions. Automation of commission structures. Collaborate closely with sales, marketing, and customer service teams to ensure Salesforce is effectively utilised throughout the organisation. Quickly address and resolve any Salesforce-related issues, ensuring minimal disruption to business operations.
- Process Optimisation and Automation: Analyse and enhance business processes across the organisation, leveraging technology to boost efficiency and productivity. Design workflows and automate processes within key systems (e.g., CRM, HR tools) to streamline operations and reduce manual tasks. Provide training and support to teams in adopting and effectively utilising automated systems and processes.
- Project Management: Lead system-related projects from inception to completion, ensuring they are delivered on time, within scope, and budget. Coordinate with cross-functional teams, including Marketing and Human Resources, to align project outcomes with broader business objectives. Manage relationships with external vendors and service providers to ensure successful project execution.
Requirements:
- 1-4+yrs in a CRM Management, preferably within the real estate or luxury sector
- Demonstrated ability to improve operational processes across multiple international locations.
- Advanced proficiency in managing Salesforce CRM or similar platforms is a MUST
- Proven experience in leveraging CRM data to drive strategic decision-making, streamline processes, and improve lead management.
- Strong track record of optimising workflows, automating key business functions, and improving overall operational efficiency.
- Ability to analyse complex data sets, identify operational bottlenecks, and propose effective solutions.
- Proficiency in French and/or Portuguese is a BONUS
If you or anyone you know are interested in this Salesforce Administrator role, send over a copy of your updated CV today!
Salesforce Administrator employer: Premier Sports Network
Contact Detail:
Premier Sports Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Administrator
✨Tip Number 1
Familiarise yourself with Salesforce's latest features and updates. Being well-versed in the platform will not only boost your confidence but also demonstrate your commitment to optimising CRM strategies, which is crucial for this role.
✨Tip Number 2
Network with professionals in the real estate and luxury sectors. Attend industry events or join relevant online forums to connect with others who may have insights into the company or the role, giving you an edge during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved operational processes in previous roles. Highlighting your experience in automating workflows and enhancing data integrity will resonate well with the hiring team.
✨Tip Number 4
If you speak French or Portuguese, make sure to mention it during your conversations. Language skills can be a significant advantage in a global firm, and showcasing this ability could set you apart from other candidates.
We think you need these skills to ace Salesforce Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in CRM management, particularly with Salesforce. Emphasise any roles where you've optimised processes or improved operational efficiency, especially in the real estate or luxury sectors.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for CRM and your understanding of the luxury real estate market. Mention specific achievements related to Salesforce and how you can contribute to the company's goals.
Highlight Relevant Skills: In your application, clearly outline your advanced proficiency in Salesforce and any experience with process automation. If you have language skills in French or Portuguese, be sure to mention these as they are considered a bonus.
Showcase Project Management Experience: If you have experience leading projects, detail this in your application. Highlight your ability to manage cross-functional teams and deliver projects on time and within budget, as this is crucial for the role.
How to prepare for a job interview at Premier Sports Network
✨Know Your Salesforce Inside Out
Make sure you have a solid understanding of Salesforce CRM functionalities. Be prepared to discuss your experience with workflows, reports, and dashboards, as well as any specific projects where you've optimised processes or resolved issues.
✨Showcase Your Process Optimisation Skills
Be ready to provide examples of how you've analysed and improved business processes in previous roles. Highlight any automation you've implemented and how it has positively impacted efficiency and productivity.
✨Demonstrate Project Management Experience
Prepare to talk about your experience leading system-related projects. Discuss how you've coordinated with cross-functional teams and managed relationships with vendors to ensure successful project execution.
✨Highlight Your Data Analysis Abilities
Since the role involves analysing complex data sets, be prepared to discuss how you've used data to drive strategic decisions in the past. Share specific examples of identifying bottlenecks and proposing effective solutions.
