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- Tasks: Install and maintain gas heating and hot water systems while ensuring safety and customer satisfaction.
- Company: Join Sureserve Group, a leading provider of compliance and energy services in the UK.
- Benefits: Enjoy perks like a company vehicle, professional development support, and a wellbeing programme.
- Why this job: Be part of a supportive team that values diversity and offers career progression opportunities.
- Qualifications: Must be CCN1 qualified with experience in domestic heating and hot water systems.
- Other info: Criminal and reference checks are required before starting.
The predicted salary is between 30000 - 42000 £ per year.
The Sureserve Group of businesses provide market leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices. Aaron Services, part of The Sureserve Group, are a market leading heating and hot water specialist with 35 years of successful delivery and a growing client base. We are looking for a skilled and reliable, gas qualified, domestic heating & hot water Installation Engineer to join our team.
Overview of Role: The Installation Engineer will be responsible for the installation and maintenance of gas heating and hot water solutions, ensuring safety measures are met, and providing professional advice to our clients on appliance usage. The right candidate will focus on delivering excellent customer service and maintaining a high standard of work.
Key Responsibilities:
- With a friendly and professional attitude, you will need to build strong relationships with our clients and their tenants, ensuring all works meet the required standards.
- Carry out heating and hot water installations works on properties across the region.
- Ensure high levels of customer care in dealing with clients and tenants to meet the required quality standards.
Key Attributes / Requirements:
- CCN1 qualified gas installation experience in domestic heating and hot water systems.
- It is important that we complete all the appropriate criminal and reference checks before you start working with us.
What We Offer:
- Company vehicle and fuel card
- Uniform & mobile device
- Support provided for professional qualifications
- Employee wellbeing programme, occupational health support, telephone support- counselling for staff
- Service level awarded annual leave
- Enhanced maternity & paternity packages
- Dental/Healthcare cash plan
- Cycle to Work Scheme
- Electric Vehicle Leasing Scheme
- Gender Equality Working Group
- Sureserve Academy- a platform for development, career progression
- Employee Voice Programme
- Social activities for all of our Teams
- Sureserve Legends- celebrating the fantastic ways in which our employees live our values.
We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.
If you have the skills and experience we're looking for, we'd love to hear from you! Successful applicants will be required to provide evidence of their eligibility to work in the UK, and DBS checks will be conducted prior to employment.
Installation Engineer employer: Sureserve Group
Contact Detail:
Sureserve Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Engineer
✨Tip Number 1
Familiarise yourself with the latest gas safety regulations and standards. Being knowledgeable about compliance will not only boost your confidence during interviews but also demonstrate your commitment to safety and professionalism.
✨Tip Number 2
Network with current or former employees of Aaron Services or similar companies. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Prepare to discuss specific examples of how you've delivered excellent customer service in previous roles. Highlighting your ability to build strong relationships with clients will resonate well with the hiring team at StudySmarter.
✨Tip Number 4
Research the Sureserve Group and its values. Understanding their commitment to equality, diversity, and inclusion will allow you to align your personal values with theirs, making a compelling case for why you're a great fit for the team.
We think you need these skills to ace Installation Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in gas installation and maintenance. Emphasise your CCN1 qualification and any previous roles that involved customer service, as these are key for the Installation Engineer position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences where you provided excellent customer service or overcame challenges in installations, demonstrating your reliability and professionalism.
Highlight Safety Awareness: Since safety is paramount in this role, include examples of how you have adhered to safety measures in past positions. This could involve discussing your approach to ensuring compliance with regulations during installations.
Prepare for Potential Questions: Think about common interview questions related to installation work and customer service. Prepare answers that reflect your skills and experiences, particularly focusing on how you build relationships with clients and handle challenging situations.
How to prepare for a job interview at Sureserve Group
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of gas heating and hot water systems. Be prepared to discuss your CCN1 qualifications and any relevant installation experience. This will show that you are not only qualified but also passionate about your work.
✨Showcase Your Customer Service Skills
Since the role involves interacting with clients and tenants, be ready to share examples of how you've provided excellent customer service in the past. Highlight your ability to build strong relationships and handle any issues professionally.
✨Emphasise Safety Awareness
Safety is paramount in this role. Be prepared to discuss the safety measures you take during installations and maintenance. This will demonstrate your commitment to ensuring a safe working environment for yourself and your clients.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
