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- Tasks: As a Parts Advisor, you'll manage parts supply and customer interactions daily.
- Company: Join Listers Lexus Coventry, a top-tier dealership known for excellence.
- Benefits: Enjoy a competitive salary, OTE up to £32,000, and great perks.
- Why this job: This role offers growth, learning, and a chance to work with a leading car brand.
- Qualifications: We're looking for motivated individuals with customer service experience and a passion for cars.
- Other info: Work Monday to Friday with occasional Saturdays; perfect for building a career in the automotive industry.
The predicted salary is between 24000 - 33600 £ per year.
Job Introduction We are recruiting for a Parts Advisor to join our Lexus Dealership in Coventry. The hours of work are Monday to Friday, 08:00 18:00 as well as working Saturdays on a rota basis. Excellent Basic Salary with an OTE of up to £32,000 plus benefits. A Parts Advisor is a key role interacting with all areas of the business including sales, service and our customers.You will be directly involved in supplying Lexus parts to the general public, trade customers and our own workshops. This role would perfectly suit a highly motivated individual with experience and a passion for providing exceptional levels of customer service for one of the worlds leading car brands. This is an exceptional opportunity for the successful individual to develop, learn and forge a career within parts with Listers Lexus Coventry. Role and Responsibilities The work is diverse, and youll be working both behind the scenes receiving deliveries and at the front desk serving our customers. You will be responsible for pre-picking parts for the workshop job cards, picking parts for customer orders and checking availability of stock from various enquiries. Through in-bound and out-bound telephone enquiries, walk in customers, and internet enquiries you will be developing customer relationships through providing good pro…
Parts Advisor employer: Listers Careers
Contact Detail:
Listers Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarize yourself with Lexus parts and their specific features. Understanding the product range will not only help you in conversations with customers but also demonstrate your commitment to the role.
✨Tip Number 2
Practice your customer service skills. Since this role involves direct interaction with customers, being able to communicate effectively and handle inquiries with confidence is crucial.
✨Tip Number 3
Network with current employees or professionals in the automotive industry. They can provide insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 4
Be prepared to discuss your previous experience in parts advising or customer service. Highlight specific examples where you went above and beyond to meet customer needs, as this aligns with the role's focus on exceptional service.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Parts Advisor position. Understand the key responsibilities and required skills, such as customer service experience and knowledge of automotive parts.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service and any previous roles related to parts advising or the automotive industry. Use specific examples that demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your motivation to work with Lexus. Mention why you are interested in this specific role and how your background makes you a great fit.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Listers Careers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this role heavily relies on building strong relationships.
✨Demonstrate Your Knowledge of Parts
Familiarize yourself with Lexus parts and the automotive industry. During the interview, be prepared to discuss your understanding of how parts supply works and any relevant experience you have in this area.
✨Highlight Your Teamwork Skills
Since the role involves interacting with various departments, emphasize your ability to work collaboratively. Share instances where you successfully worked with sales or service teams to achieve a common goal.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask how you would handle specific situations, such as dealing with an unhappy customer or managing stock discrepancies. Practice your responses to demonstrate your problem-solving skills and adaptability.
