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- Tasks: Lead IT projects and resolve complex technical issues in a dynamic team.
- Company: Join a prestigious wealth management firm known for excellence and innovation.
- Benefits: Enjoy competitive pay, bonuses, wellness programs, and professional development opportunities.
- Why this job: Be part of a collaborative culture that values cutting-edge technology and mentorship.
- Qualifications: Experience in 3rd line support, strong problem-solving skills, and excellent communication required.
- Other info: Located in Central London with great transport links.
The predicted salary is between 48000 - 72000 £ per year.
Join our prestigious wealth management firm in the heart of Central London, where we deliver bespoke financial solutions to our discerning clientele. We pride ourselves on our commitment to excellence, innovation, and exceptional service.
We are seeking a highly skilled and motivated 3rd Line IT Engineer to join our dynamic IT team. The ideal candidate will serve as a point of escalation for complex technical issues and lead various IT projects to ensure our systems remain cutting-edge and reliable.
Key Responsibilities- Act as the final point of escalation for 2nd line support team.
- Troubleshoot and resolve advanced technical issues.
- Manage and lead IT projects from inception to completion.
- Collaborate with internal stakeholders to identify and implement technology improvements.
- Maintain and optimize network infrastructure, servers, and security protocols.
- Provide mentorship and guidance to junior IT staff.
- Proven experience in a 3rd line IT support role, preferably within the financial sector.
- Strong knowledge of network infrastructure, server management, and cybersecurity.
- Experience with project management and leading technical projects.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
- Certifications such as CCNA, MCSE, or equivalent.
- Experience with cloud technologies (AWS, Azure).
- Familiarity with wealth management or financial services.
- Competitive salary and performance-based bonuses.
- Opportunities for professional development and certifications.
- Health and wellness programs.
- Collaborative and innovative work environment.
- Convenient Central London location with excellent transport links.
Contact Detail:
IT Search & Select Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line IT Support Engineer
✨Tip Number 1
Network with professionals in the financial sector, especially those working in IT roles. Attend industry events or join online forums to connect with potential colleagues and learn about the latest trends in IT support within wealth management.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of complex technical issues you've resolved in previous roles. Be ready to discuss these scenarios during interviews to demonstrate your expertise and thought process.
✨Tip Number 3
Familiarise yourself with the specific technologies and tools mentioned in the job description, such as network infrastructure and cybersecurity protocols. This will not only boost your confidence but also allow you to speak knowledgeably about them during discussions.
✨Tip Number 4
Consider obtaining relevant certifications like CCNA or MCSE if you haven't already. These credentials can significantly enhance your profile and show your commitment to professional development in the IT field.
We think you need these skills to ace 3rd Line IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 3rd line IT support, especially within the financial sector. Emphasise your technical skills, project management experience, and any relevant certifications like CCNA or MCSE.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your understanding of the wealth management industry. Mention specific projects you've led and how your problem-solving skills have made a difference in previous roles.
Highlight Relevant Experience: In your application, focus on your experience with network infrastructure, server management, and cybersecurity. Provide examples of complex technical issues you've resolved and how you collaborated with stakeholders to implement improvements.
Showcase Soft Skills: Don't forget to mention your strong communication and interpersonal skills. These are crucial for mentoring junior staff and collaborating with internal teams, so provide examples of how you've successfully worked in a team environment.
How to prepare for a job interview at IT Search & Select
✨Showcase Your Technical Expertise
Be prepared to discuss your experience in 3rd line support, especially within the financial sector. Highlight specific technical issues you've resolved and the tools or technologies you used, as this will demonstrate your capability to handle complex problems.
✨Demonstrate Project Management Skills
Since the role involves leading IT projects, be ready to share examples of projects you've managed from start to finish. Discuss your approach to project planning, execution, and how you collaborated with stakeholders to achieve successful outcomes.
✨Emphasise Communication and Mentorship
This position requires strong communication skills and the ability to mentor junior staff. Prepare to discuss how you've effectively communicated technical information to non-technical stakeholders and any experiences you've had in guiding less experienced team members.
✨Research the Company and Its Values
Understanding the company's commitment to excellence and innovation is crucial. Familiarise yourself with their services and recent developments in the wealth management sector, so you can align your answers with their values during the interview.
