Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide admin support in a busy medical environment, interacting with patients and staff.
- Company: Join Bupa, a leading health insurer focused on making health happen for everyone.
- Benefits: Enjoy flexible working, annual leave accrual, and access to subsidised staff canteen.
- Why this job: Make a real difference in patient care while working in a supportive, inclusive team.
- Qualifications: 1+ year of medical secretary experience and excellent communication skills required.
- Other info: Cromwell Hospital champions diversity and is a Level 2 Disability Confident Employer.
Medical Secretary at Cromwell Hospital, London SW5 0TU
Bank contract: ÂŁ17ph
Shifts will be Mon to Fri 9am to 5pm – shifts will vary week to week depending on need but will primarily be to cover leave and sickness absence with additional admin assistance from time to time.
Role Overview:
As Medical Secretary, you will provide administrative support for the Medical Secretaries’ department. You will interact with patients, consultants, staff and visitors to facilitate a coordinated pathway of care for patients.
You’ll help us make health happen by:
- Providing admin support to the department.
- Prioritising doctors’ workload accordingly ensuring each practitioner’s work is accurately completed on time.
- Maintaining a polite and friendly manner and a high standard of confidentiality.
- Working as part of a team – showing flexibility of shared tasks to ensure that we provide the best quality service in a pleasant environment for both staff and patients.
- Filing all correspondence, test results and referral letters into the patient’s notes before returning to medical records.
- Receiving telephone messages and relevant queries. Sending/receiving faxed messages and relaying promptly to the doctor concerned.
- Requesting patient information from outside organisations.
- Supporting in the coordination of our multi-disciplinary team meetings to ensure consultant engagement and the smooth running of the meeting.
Key Skills / Qualifications needed for this role:
- Medical Secretary experience (1 year +)
- MDT (Multi-Disciplinary Team) Experience would be desirable
- Excellent communication skills
- Good time management and prioritisation skills
- Organisational skills
- Telephony skills
- IT Literate
Benefits:
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
- Annual leave accrual paid every time you work
- Subsidised staff canteen and coffee shop led by expert caterers.
- Access to preferential rates on Bupa products, such as health assessments, menopause plan and some dental practices.
- Inclusion in the NEST government pension scheme.
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Cromwell Hospital has recently been awarded the Inclusive Employers Standard (Bronze), recognizing its commitment to fostering an inclusive workplace. This prestigious accreditation highlights the hospital's dedication to diversity, equity, and inclusion, as well as the efforts of its teams, Executive Leadership, and the REDI (Respect, Equality, Diversity & Inclusion) Network.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
At Bupa we strive to ensure all our customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately.
Time Type: Part time
Job Area: Administration
Locations: Cromwell Hospital London
Bank Medical Secretary employer: Bupa UK
Contact Detail:
Bupa UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Medical Secretary
✨Tip Number 1
Familiarise yourself with the specific administrative tasks that a Medical Secretary handles, especially in a hospital setting. Understanding the nuances of patient interaction and confidentiality will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees at Cromwell Hospital or similar institutions. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Brush up on your telephony skills and IT literacy, as these are crucial for the role. Consider practising common scenarios you might encounter, such as handling patient queries or managing correspondence.
✨Tip Number 4
Demonstrate your ability to work as part of a team by preparing examples of past experiences where you collaborated effectively. This will show your potential employers that you can contribute positively to their multi-disciplinary team.
We think you need these skills to ace Bank Medical Secretary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Medical Secretary. Emphasise your administrative skills, communication abilities, and any experience with multi-disciplinary teams, as these are key for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for healthcare and your understanding of the role. Mention specific examples of how you've successfully managed workloads and maintained confidentiality in previous positions.
Highlight Key Skills: In your application, clearly outline your organisational skills, time management, and IT literacy. These are essential for the role and should be evident in your application materials.
Showcase Your Teamwork: Since the role requires working as part of a team, include examples of how you've collaborated with others in past roles. This will demonstrate your ability to contribute positively to the department's environment.
How to prepare for a job interview at Bupa UK
✨Showcase Your Medical Secretary Experience
Make sure to highlight your previous experience as a Medical Secretary. Discuss specific tasks you handled, such as managing correspondence and supporting doctors, to demonstrate your capability in this role.
✨Emphasise Communication Skills
Since the role involves interacting with patients and staff, be prepared to discuss how you effectively communicate in various situations. Share examples of how you've maintained professionalism and confidentiality while handling sensitive information.
✨Demonstrate Organisational Skills
The job requires excellent time management and prioritisation skills. Be ready to explain how you organise your workload, especially when faced with competing demands. Use real-life scenarios to illustrate your approach.
✨Familiarise Yourself with Bupa's Values
Research Bupa's mission and values, particularly their focus on diversity and inclusion. During the interview, express how your personal values align with theirs and how you can contribute to creating a supportive environment for both staff and patients.
