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- Tasks: Help customers by recovering vehicles after breakdowns or accidents, often in challenging conditions.
- Company: Join a dedicated team focused on providing exceptional customer service in vehicle recovery.
- Benefits: Receive full training, gain industry-recognized qualifications, and enjoy a structured work schedule.
- Why this job: Make a real difference for customers while developing valuable skills in a dynamic environment.
- Qualifications: Must have at least one year of driving experience and a C1E license; training provided.
- Other info: Work outdoors in all weather; flexible shifts with a four 'on' two 'off' schedule.
The predicted salary is between 24000 - 36000 £ per year.
You: We are seeking candidates that always seek to provide great customer service in a sometimes challenging environment, people that go ‘above and beyond’ to offer our customers a solution that really fits their needs. You will need to enjoy working with customers and be able to demonstrate a positive can do attitude and at times tolerance, sympathy and understanding. A minimum of one years driving experience in vehicles ABOVE 3500 kgs. Minimum of C1E licence grade or above. A technical background is an advantage but not essential as full training will be provided. A current digital tachograph card is essential and preference will be given to those that have achieved the required 35 hours of CPC training. All candidates are subject to CRB checks. The role: The role involves vehicle recovery following breakdown or accident and is primarily carried out within a 100 km radius working area, although at times you may be required to carry out longer recoveries to any UK destination. Our comprehensive induction training will cover all aspects of the role and will provide you with an Industry recognised basic level qualification. We attend breakdowns in all weathers so you need to be prepared to work outside and sometimes in difficult conditions to recover our customers. Day shift Recovery Drivers work on a four ‘on’ two ‘off’ rota whic…
Recovery Driver employer: WESTBOURNE MOTORS Careers
Contact Detail:
WESTBOURNE MOTORS Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver
✨Tip Number 1
Make sure to highlight your customer service skills during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with what we're looking for.
✨Tip Number 2
Familiarize yourself with the common challenges faced in vehicle recovery. Being able to discuss these scenarios and how you would handle them can demonstrate your problem-solving abilities and readiness for the role.
✨Tip Number 3
Since a technical background is advantageous, consider brushing up on basic vehicle mechanics. This knowledge can help you feel more confident when discussing recovery techniques and vehicle issues during the interview.
✨Tip Number 4
Be prepared to discuss your driving experience, especially with vehicles over 3500 kgs. Highlight any relevant certifications, like your C1E license and digital tachograph card, to show that you're ready to hit the ground running.
We think you need these skills to ace Recovery Driver
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasize your experience in providing excellent customer service. Use specific examples that demonstrate your ability to go 'above and beyond' for customers, especially in challenging situations.
Showcase Driving Experience: Clearly outline your driving experience, particularly with vehicles over 3500 kgs. Mention your C1E license and any relevant training or certifications, such as your digital tachograph card and CPC training hours.
Demonstrate a Positive Attitude: In your application, convey your positive 'can do' attitude. Share instances where you have shown tolerance, sympathy, and understanding while working with customers, especially in difficult conditions.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Address the specific requirements mentioned, such as the ability to work outdoors in various weather conditions and the willingness to undertake training.
How to prepare for a job interview at WESTBOURNE MOTORS Careers
✨Show Your Customer Service Skills
Make sure to highlight your experience in providing excellent customer service. Share specific examples of how you've gone above and beyond for customers in challenging situations.
✨Demonstrate a Positive Attitude
During the interview, maintain a positive and can-do attitude. Employers are looking for candidates who can handle difficult situations with tolerance and understanding.
✨Highlight Relevant Driving Experience
Be prepared to discuss your driving experience, especially with vehicles over 3500 kgs. Mention any relevant licenses and training, such as your C1E license and CPC training hours.
✨Prepare for Practical Scenarios
Expect questions about how you would handle specific recovery scenarios. Think through potential challenges you might face in the role and how you would address them effectively.
