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- Tasks: Design and develop solutions using PowerApps and D365 for customer service.
- Company: Join a dynamic team focused on innovative tech solutions in Edinburgh.
- Benefits: Enjoy a hybrid work model with competitive pay of £450 per day.
- Why this job: Be part of impactful projects that enhance customer service operations.
- Qualifications: Experience with PowerApps, Dynamics 365, and customer service solutions required.
- Other info: Contract duration is 6 months, starting early July.
The predicted salary is between 36000 - 54000 £ per year.
We are looking for an experienced Power Platform Engineer to support the design, development and implementation of solutions using PowerApps and D365 CRM, with a focus on customer service modules and case management.
This contract offers a hybrid model, represented by 1 day per week/fortnight onsite in Edinburgh.
Responsibilities:- Build and customise PowerApps (Canvas and/or Model-driven) to streamline customer-facing operations.
- Configure and extend Microsoft Dynamics 365 Customer Service modules to fit business workflows.
- Collaborate closely with contact centre stakeholders to understand operational challenges and deliver fit-for-purpose tools.
- Integrate Dynamics/Power Platform solutions with other systems as needed.
- Participate in solution design workshops, documentation and agile delivery cycles.
- Support UAT and handover into production environments.
- Proven experience developing with PowerApps/Power Platform.
- Strong working knowledge of Dynamics 365, particularly Customer Service and Case Management.
- Experience delivering solutions for customer service operations, or similar environments.
- Strong understanding of dataverse, Power Automate and CRM integrations.
Power Platform Engineer - Outside IR35 Contract employer: WüNDER_TALENT
Contact Detail:
WüNDER_TALENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Power Platform Engineer - Outside IR35 Contract
✨Tip Number 1
Network with professionals in the Power Platform community. Attend local meetups or online webinars to connect with others who work with PowerApps and Dynamics 365. This can lead to valuable insights and potential referrals.
✨Tip Number 2
Showcase your expertise by contributing to forums or platforms like GitHub. Share your projects or solutions related to PowerApps and D365, which can demonstrate your skills and commitment to potential employers.
✨Tip Number 3
Prepare for technical interviews by brushing up on common Power Platform scenarios and case studies. Be ready to discuss how you've solved specific problems using PowerApps and Dynamics 365 in previous roles.
✨Tip Number 4
Research the company and its projects thoroughly. Understanding their specific needs and challenges will allow you to tailor your discussions and show how your experience aligns with their goals during interviews.
We think you need these skills to ace Power Platform Engineer - Outside IR35 Contract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with PowerApps and Dynamics 365, particularly in customer service and case management. Use specific examples to demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Explain how your background aligns with the requirements, focusing on your experience in developing solutions for customer service operations.
Showcase Relevant Projects: If you have worked on projects involving Power Platform or Dynamics 365, include them in your application. Describe your role, the challenges faced, and the outcomes achieved to illustrate your expertise.
Follow Application Instructions: Ensure you submit your application through the specified channel on our website. Double-check that all required documents are included and that your application is free from errors before hitting 'submit'.
How to prepare for a job interview at WüNDER_TALENT
✨Showcase Your Technical Skills
Be prepared to discuss your experience with PowerApps and Dynamics 365 in detail. Highlight specific projects where you've built or customised applications, focusing on how you addressed customer service challenges.
✨Understand the Role's Requirements
Familiarise yourself with the responsibilities outlined in the job description. Be ready to explain how your background aligns with the need for integrating solutions and collaborating with stakeholders.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of examples where you've successfully navigated operational challenges in customer service environments using Power Platform tools.
✨Demonstrate Agile Methodology Knowledge
Since the role involves agile delivery cycles, be prepared to discuss your experience working in agile teams. Share how you've contributed to solution design workshops and supported user acceptance testing (UAT).
