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- Tasks: Lead IT operations for a green energy project, ensuring service excellence and team management.
- Company: Join a dynamic organisation driving the UK's energy revolution with impactful projects.
- Benefits: Enjoy a competitive salary, bonus, car allowance, and career growth opportunities.
- Why this job: Be part of a mission-driven team making a difference in sustainable energy.
- Qualifications: Bachelor's degree in IT or related field; experience in systems administration and team management required.
- Other info: Hybrid work model with 2 days on-site; eligibility for security clearance needed.
The predicted salary is between 48000 - 56000 £ per year.
Ready to lead IT operations for one of the UK’s most impactful green energy projects? We’re hiring an IT Services Manager to spearhead IT excellence. This role would suit an IT Services Manager with a strong background in Systems Administration support, with demonstrable experience of shaping and delivering IT services within a multi-divisional business.
As IT Services Manager, you’ll:
- Work proactively with suppliers to address any service gaps, ensuring effective delivery
- Actively maintain Service Level Agreements to align with business priorities
- Proactively identify opportunities for service improvements and collaborate with partners to implement them
- Manage the IT support team members and tech bars
- Understand IT cost drivers and recommend cost-effective service delivery
- Serve as the primary interface between the business and partners for IT services issue escalation
- Maintain visibility of risks related to operational application services, identifying effective mitigation and appropriate escalation
- Define system performance measures and monitor, measure, and report on IT systems performance, including oversight of third-party support contracts
- Ensure the successful transition of IT Services from delivery to operations
We’re looking for a strategic IT leader who brings:
- A Bachelor's degree in IT, Computer Science, or related field
- A Systems Admin support background and experience of managing IT support teams, ideally within critical infrastructure
- Accredited in ITIL, Prince2, APMP or similar
- Proven track record of service improvement and vendor management
- Familiarity with Azure DevOps, JIRA, and agile methodologies
- Excellent stakeholder engagement, influencing, and reporting skills
- Eligibility for BPSS – security clearance
In return, my client offers the chance to play a key role in an organisation that’s part of the energy revolution. Benefits include a bonus, car allowance and masses of career opportunity in this growing, multi-divisional business. Sound interesting and something you would love to be part of? Apply today!
Integral Recruitment is acting as an employment agency in regard to this vacancy.
IT Services Manager employer: Integral Recruitment Ltd
Contact Detail:
Integral Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Services Manager
✨Tip Number 1
Familiarise yourself with the latest trends in IT service management, especially within the energy sector. Understanding how green energy projects operate can give you an edge during discussions and interviews.
✨Tip Number 2
Network with professionals in the IT services and energy infrastructure fields. Attend relevant industry events or join online forums to connect with potential colleagues and learn about the challenges they face.
✨Tip Number 3
Brush up on your knowledge of ITIL, Prince2, and Azure DevOps. Being able to discuss these frameworks and tools confidently will demonstrate your expertise and readiness for the role.
✨Tip Number 4
Prepare examples of past experiences where you've successfully managed IT support teams or improved service delivery. Be ready to share these stories during your interview to showcase your leadership skills.
We think you need these skills to ace IT Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT services management, particularly in systems administration and team management. Use specific examples that demonstrate your ability to improve service delivery and manage vendor relationships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for green energy projects and how your background aligns with the role. Mention your familiarity with tools like Azure DevOps and JIRA, and how you can contribute to the company's goals.
Highlight Relevant Qualifications: Clearly list your qualifications, such as your degree in IT or Computer Science and any relevant certifications like ITIL or Prince2. This will help demonstrate your expertise and suitability for the role.
Showcase Stakeholder Engagement Skills: Provide examples of how you've successfully engaged with stakeholders in previous roles. This is crucial for the IT Services Manager position, so make sure to highlight your influencing and reporting skills.
How to prepare for a job interview at Integral Recruitment Ltd
✨Showcase Your Technical Expertise
Make sure to highlight your background in Systems Administration and any relevant certifications like ITIL or Prince2. Be prepared to discuss specific examples of how you've improved IT services in previous roles.
✨Demonstrate Leadership Skills
As an IT Services Manager, you'll be leading a team. Share experiences where you've successfully managed teams or projects, focusing on your approach to stakeholder engagement and conflict resolution.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding service delivery and vendor management. Think of scenarios where you identified service gaps and how you addressed them effectively.
✨Research the Company and Its Projects
Familiarise yourself with the company's role in the green energy sector. Understanding their mission and recent projects will help you align your answers with their goals and demonstrate your genuine interest in the position.
