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- Tasks: Provide IT support for hardware, software, and networks while working on-site and remotely.
- Company: Join an award-winning Microsoft Gold Partner delivering top-notch IT consultancy services.
- Benefits: Enjoy a starting salary up to £35K, hybrid work, 25 days leave, and private medical insurance.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in the tech world.
- Qualifications: Experience in IT Field roles with strong knowledge of Microsoft 365, Azure, and networking essentials.
- Other info: Flexible working arrangements and opportunities for training and certifications await you!
The predicted salary is between 28000 - 42000 £ per year.
Location: Manchester | Type: Full-time | Hybrid Role
I'm recruiting on behalf of an award-winning Microsoft Gold Partner that delivers IT support and consultancy services across a wide range of industries. This is a fantastic opportunity for an experienced IT Field Engineer to join a dynamic team, working both on-site with clients and home-based working.
Key Responsibilities:
- Provide technical support for hardware, software, and network infrastructure including servers, SANs, firewalls, routers, wireless etc.
- Deliver support via phone, email, remote tools, and on-site visits
- Maintain accurate service desk records and ensure timely resolution of issues
- Take ownership of assigned tasks and assist team members with workload management
- Stay up to date with industry developments and contribute to service improvements
- Adhere to ISO 9001 and ISO 27001 standards for quality and security
There will be a requirement to work from the Manchester city centre office when required but generally will be either working from home, or supporting their main customers with recurring site visits around Manchester City Centre.
Requirements:
- Previous experience within an IT Field role, preferably within IT Managed Services
- Strong knowledge of Microsoft 365, Azure, AWS, Windows OS, and virtualisation (Hyper-V, VMware)
- Solid understanding of networking (TCP/IP, LAN/WAN, firewalls, switching, wireless)
- Excellent communication, time management, and customer service skills
- Self-motivated and able to work independently or collaboratively
- Full UK driving licence and access to a personal vehicle
Benefits:
- Starting salary up to £35K DOE
- 25 days annual leave + bank holidays
- Hybrid working
- Company expenses paid for travel when required
- Private medical insurance
- Chance to earn certs with training and development opportunities (Learn whilst you earn)
- Plus much more
Interested? Don't worry if your current CV isn't up to date - please reach out to gianluca (at) circle recruitment (dot) com for a confidential chat.
IT Field Engineer employer: Circle Recruitment
Contact Detail:
Circle Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365, Azure, and VMware. Having hands-on experience or relevant certifications in these areas can significantly boost your confidence during interviews.
✨Tip Number 2
Network with current employees or professionals in similar roles through platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully resolved IT issues. Being able to articulate your problem-solving skills and technical expertise will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 4
Stay updated on the latest trends and developments in IT support and infrastructure. Showing that you're proactive about learning and adapting to new technologies can set you apart from other candidates.
We think you need these skills to ace IT Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT Field roles, particularly with Microsoft 365, Azure, and networking. Use keywords from the job description to demonstrate your fit for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your technical skills and experience in IT support. Mention specific examples of how you've successfully resolved issues or improved service delivery in previous roles.
Highlight Soft Skills: In your application, emphasise your communication, time management, and customer service skills. These are crucial for an IT Field Engineer who will be interacting with clients regularly.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Circle Recruitment
✨Showcase Your Technical Skills
Make sure to highlight your experience with Microsoft 365, Azure, and networking during the interview. Be prepared to discuss specific projects or challenges you've faced in these areas, as this will demonstrate your expertise and problem-solving abilities.
✨Demonstrate Excellent Communication
As an IT Field Engineer, you'll need to communicate effectively with clients and team members. Practice explaining technical concepts in simple terms, and be ready to provide examples of how you've successfully resolved issues through clear communication.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-world situations. Think of scenarios where you had to troubleshoot a complex issue or manage multiple tasks under pressure, and be ready to explain your thought process and actions taken.
✨Research the Company and Its Clients
Familiarise yourself with the company’s services and the industries they serve. Understanding their client base will help you tailor your responses and show that you're genuinely interested in contributing to their success.
