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- Tasks: Provide IT support for hardware, software, and networks while working on-site and remotely.
- Company: Join an award-winning Microsoft Gold Partner delivering top-notch IT consultancy services.
- Benefits: Enjoy a starting salary up to £35K, hybrid work, 25 days leave, and private medical insurance.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in the tech world.
- Qualifications: Experience in IT Field roles with strong knowledge of Microsoft 365, Azure, and networking essentials.
- Other info: Opportunity to earn certifications while you work and enjoy company-paid travel expenses.
The predicted salary is between 28000 - 42000 £ per year.
Location: Manchester | Type: Full-time | Hybrid Role
I'm recruiting on behalf of an award-winning Microsoft Gold Partner that delivers IT support and consultancy services across a wide range of industries. This is a fantastic opportunity for an experienced IT Field Engineer to join a dynamic team, working both on-site with clients and home-based working.
Key Responsibilities:- Provide technical support for hardware, software, and network infrastructure including servers, SANs, firewalls, routers, wireless etc.
- Deliver support via phone, email, remote tools, and on-site visits
- Maintain accurate service desk records and ensure timely resolution of issues
- Take ownership of assigned tasks and assist team members with workload management
- Stay up to date with industry developments and contribute to service improvements
- Adhere to ISO 9001 and ISO 27001 standards for quality and security
There will be a requirement to work from the Manchester city centre office when required but generally will be either working from home, or supporting their main customers with recurring site visits around Manchester City Centre.
Requirements:- Previous experience within an IT Field role, preferably within IT Managed Services
- Strong knowledge of Microsoft 365, Azure, AWS, Windows OS, and virtualisation (Hyper-V, VMware)
- Solid understanding of networking (TCP/IP, LAN/WAN, firewalls, switching, wireless)
- Excellent communication, time management, and customer service skills
- Self-motivated and able to work independently or collaboratively
- Full UK driving licence and access to a personal vehicle
- Starting salary up to £35K DOE
- 25 days annual leave + bank holidays
- Hybrid working
- Company expenses paid for travel when required
- Private medical insurance
- Chance to earn certs with training and development opportunities (Learn whilst you earn)
- Plus much more
Interested? Don't worry if your current CV isn't up to date - please reach out to gianluca (at) circle recruitment (dot) com for a confidential chat.
Contact Detail:
Circle Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365, Azure, and VMware. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Network with professionals in the IT field, especially those who work for Microsoft Gold Partners or similar companies. Engaging with them on platforms like LinkedIn can provide insights into the company culture and potentially lead to referrals.
✨Tip Number 3
Prepare to showcase your problem-solving skills by thinking of examples where you've successfully resolved technical issues in previous roles. This will help you stand out during interviews, as the ability to troubleshoot effectively is crucial for an IT Field Engineer.
✨Tip Number 4
Stay updated on industry trends and developments, particularly around IT support and managed services. Being knowledgeable about the latest advancements will not only impress your interviewers but also show your commitment to continuous learning.
We think you need these skills to ace IT Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT Field roles, particularly with Microsoft 365, Azure, and networking. Use keywords from the job description to demonstrate your fit for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your technical skills and experience in IT support. Mention specific examples of how you've successfully resolved issues or improved service delivery in previous roles.
Highlight Soft Skills: In your application, emphasise your communication, time management, and customer service skills. These are crucial for an IT Field Engineer who will be interacting with clients regularly.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in IT roles.
How to prepare for a job interview at Circle Recruitment
✨Showcase Your Technical Skills
Make sure to highlight your experience with Microsoft 365, Azure, and networking during the interview. Be prepared to discuss specific projects or challenges you've faced in previous roles that demonstrate your technical expertise.
✨Demonstrate Problem-Solving Abilities
As an IT Field Engineer, you'll need to tackle various issues on-site and remotely. Prepare examples of how you've successfully resolved technical problems in the past, showcasing your analytical thinking and resourcefulness.
✨Emphasise Communication Skills
Excellent communication is key in this role, especially when dealing with clients. Practice explaining complex technical concepts in simple terms, and be ready to discuss how you manage client relationships and expectations.
✨Research the Company
Familiarise yourself with the company’s services and values. Understanding their approach to IT support and consultancy will help you tailor your responses and show genuine interest in becoming part of their team.
