At a Glance
- Tasks: Provide remote technical support and engage in exciting projects from day one.
- Company: Join a friendly, established Microsoft Partner with over 20 years of experience.
- Benefits: Enjoy flexible working, monthly social events, and paid Microsoft certifications.
- Why this job: This role offers incredible learning potential and a supportive team environment.
- Qualifications: Ideal for ambitious IT Engineers eager to advance their careers with cutting-edge technology.
- Other info: Work in state-of-the-art offices and enjoy a close-knit team culture.
The predicted salary is between 21600 - 30000 £ per year.
An established Microsoft Partner who has been established for over 20 years is on the lookout for a new team member due to new client wins and expansion! This is a great chance to join a business which will allow you to undertake a mixture of project and support duties from day one. This company prides themselves on their close-knit and friendly team environment.
You will provide technical support remotely for the business's external clients. Your duties will include:
- Resolving and escalating tickets
- Involvement in large projects (upgrades, rollouts, migrations)
- Technical research for client solutions
- Logging and updating IT support issues
- Partaking in technical training and personal development sessions
Benefits include:
- On site Parking
- Monthly social events and meals out
- Flexible working, Monday to Friday with no on call!
- Hybrid working after probation
- Friendly team
- Paid for Microsoft Certifications
- State of the art offices in Cheadle Hulme
As well as a good financial package and an encouraging workplace, the company also boasts an infrastructure of constantly updated technologies that you will be working with. Their current Technology stack includes some of the below:
- Azure
- Windows Server up to 24
- Windows OS
- Exchange / Office 365
- Hyper-V / VMware
- Active Directory
- Networking skills
This job will suit an ambitious IT Engineer who is looking to take the next step in their career and work with amazing technologies daily. The learning potential here is incredible and you have the support you need amongst the team to move through the ranks speedily and successfully. Please send through your CV if you think this one looks good for you!
Contact Detail:
Allegiance Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Familiarise yourself with the technologies mentioned in the job description, such as Azure, Windows Server, and Office 365. Having hands-on experience or even just a solid understanding of these tools will give you an edge during interviews.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific skills that are highly valued, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully resolved IT issues. Being able to share specific examples of your problem-solving skills will demonstrate your capability and fit for the role.
✨Tip Number 4
Show enthusiasm for continuous learning and professional development. Mentioning your interest in obtaining Microsoft certifications or participating in training sessions will align well with the company's values and goals.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with technologies mentioned in the job description like Azure, Windows Server, and Office 365. Use keywords from the job listing to ensure your application stands out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your eagerness to join a friendly team environment. Mention specific projects or experiences that align with the duties outlined in the job description.
Showcase Technical Skills: In your application, emphasise your technical skills and any relevant certifications. If you have experience with networking, firewalls, or managed services, make sure to include that information as it aligns with the company's needs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in an IT support role.
How to prepare for a job interview at Allegiance Technology
✨Know Your Tech Stack
Familiarise yourself with the technologies mentioned in the job description, such as Azure, Windows Server, and Office 365. Be prepared to discuss your experience with these tools and how you've used them in past roles.
✨Showcase Problem-Solving Skills
As an IT Support Engineer, you'll need to resolve technical issues efficiently. Prepare examples of past challenges you've faced and how you approached solving them. This will demonstrate your analytical thinking and troubleshooting abilities.
✨Emphasise Teamwork
This company values a close-knit team environment. Be ready to talk about your experiences working in teams, how you contribute to a positive atmosphere, and any collaborative projects you've been involved in.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, the team you'll be working with, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.