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- Tasks: Provide top-notch technical support to international clients and troubleshoot hardware issues.
- Company: Join a leading designer of interactive displays with global reach and innovative products.
- Benefits: Enjoy full training, career progression, and a competitive salary up to £31,000.
- Why this job: Be part of a dynamic team that values problem-solving and exceptional customer service.
- Qualifications: Fluent in Spanish and Italian, with customer service experience and strong communication skills.
- Other info: Perfect for tech-savvy individuals looking to grow in a supportive environment.
The predicted salary is between 18600 - 43400 £ per year.
FRENCH SELECTION (FS)
Spanish and Italian speaking Technical Support
Location: Rugby, Warwickshire
Salary: up to £31,000 per annum
Ref: 5456I
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5456I
Website:
The company offers full training and career progression
The company:
A leading designer and manufacturer of interactive displays, with extensive international links, the company is confident in their ability to deliver high-quality, innovative products that meet the needs of customers worldwide.
Main duties:
To deliver confident and effective first-line technical support to international clients.
The role:
– Assist customers with technical issues remotely and provide them with effective solutions to ensure a positive outcome
– Troubleshoot hardware issues
– Escalate calls with advanced technical queries to the appropriate team
– Arrange for the replacement of faulty hardware to be delivered to the customer
– Schedule site visits with the field service team
– Provide exceptional customer service
The candidate:
– Fluent in Spanish and Italian (written and spoken)
– Customer service experience desirable
– Problem-solving and excellent communication skills
– IT literate and computer savvy
– Pro-active, confident and dynamic personality
The salary: up to £31,000 per annum
French Selection (FS), leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions and also for other languages. Submit your CV online on our website:
Spanish and Italian speaking Technical Support employer: French Selection UK
Contact Detail:
French Selection UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spanish and Italian speaking Technical Support
✨Tip Number 1
Familiarize yourself with common technical issues related to interactive displays. This will help you feel more confident during the interview and demonstrate your proactive approach to problem-solving.
✨Tip Number 2
Brush up on your customer service skills. Think of examples from your past experiences where you successfully resolved customer issues, as this will showcase your ability to provide exceptional support.
✨Tip Number 3
Practice your Spanish and Italian communication skills, especially in a technical context. Being able to explain complex issues clearly in both languages will set you apart from other candidates.
✨Tip Number 4
Research the company’s products and services thoroughly. Understanding their offerings will not only help you answer questions better but also show your genuine interest in the role and the company.
We think you need these skills to ace Spanish and Italian speaking Technical Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your fluency in Spanish and Italian, as well as any relevant customer service experience. Emphasize your problem-solving skills and technical knowledge to align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing exceptional customer service and your ability to troubleshoot technical issues. Mention specific examples from your past experiences that demonstrate your skills.
Highlight Relevant Skills: In your application, clearly outline your IT literacy and any experience you have with technical support. This will help the company see that you are well-equipped for the role.
Follow Application Instructions: Ensure you apply through the French Selection website as instructed. Use the job reference 5456I when searching for the position to ensure your application is processed correctly.
How to prepare for a job interview at French Selection UK
✨Showcase Your Language Skills
Since the role requires fluency in Spanish and Italian, be prepared to demonstrate your language proficiency during the interview. Practice answering common technical support questions in both languages to show your comfort level.
✨Highlight Customer Service Experience
Discuss any previous customer service roles you've held, focusing on how you handled difficult situations and provided effective solutions. This will illustrate your ability to deliver exceptional customer service, which is crucial for this position.
✨Prepare for Technical Questions
Brush up on common technical issues related to hardware and software that you might encounter in a support role. Be ready to explain how you would troubleshoot these problems, as this will demonstrate your problem-solving skills.
✨Exude Confidence and Proactivity
The company is looking for a confident and dynamic personality. During the interview, maintain good eye contact, speak clearly, and express your enthusiasm for the role. Share examples of how you've taken initiative in past roles to solve problems or improve processes.
