Travel Agent Assistant Manager
Travel Agent Assistant Manager

Travel Agent Assistant Manager

King's Lynn Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist in managing a travel branch and support the team in delivering excellent customer service.
  • Company: Join Hays Travel, the UK's largest independent travel agency, where people come first.
  • Benefits: Enjoy a supportive work environment with opportunities for growth and development.
  • Why this job: Be part of a passionate team that values innovation and excellence in the travel industry.
  • Qualifications: Previous experience in travel or customer service is preferred; enthusiasm is key!
  • Other info: This role offers a chance to lead and inspire a dynamic team.

The predicted salary is between 28800 - 43200 £ per year.

Are you a travel professional ready to take the next step in your career? At Hays Travel, the UK's largest independent travel agency, we put people first - customers and colleagues alike. We're passionate about holidays, driven by our core SMILE values: Supportive, Motivational, Innovative, Loyal, Excellent. We're now looking for an Assistant Manager to help lead one of our dynamic branches.

Travel Agent Assistant Manager employer: Hays Travel Ltd

At Hays Travel, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises the well-being and development of our team members. As the UK's largest independent travel agency, we provide ample opportunities for career growth and personal development, all while fostering a supportive environment that embodies our core SMILE values. Join us in a location where your passion for travel can flourish, and enjoy unique benefits that make every day rewarding.
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Contact Detail:

Hays Travel Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Travel Agent Assistant Manager

✨Tip Number 1

Familiarise yourself with Hays Travel's core SMILE values. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs. This will show that you're not just a fit for the role, but also for their company culture.

✨Tip Number 2

Research the latest travel trends and popular destinations. Being knowledgeable about current travel options and customer preferences can set you apart during discussions with potential employers, showcasing your passion and expertise in the industry.

✨Tip Number 3

Network with current or former employees of Hays Travel. They can provide valuable insights into the company culture and what they look for in an Assistant Manager. This insider knowledge can help you tailor your approach and stand out as a candidate.

✨Tip Number 4

Prepare to discuss your leadership style and experiences in managing teams. As an Assistant Manager, you'll need to demonstrate your ability to motivate and support your colleagues, so have specific examples ready to share that highlight your skills in this area.

We think you need these skills to ace Travel Agent Assistant Manager

Customer Service Excellence
Leadership Skills
Sales and Marketing Knowledge
Travel Industry Knowledge
Problem-Solving Skills
Communication Skills
Team Management
Attention to Detail
Organisational Skills
Negotiation Skills
Adaptability
Time Management
Conflict Resolution
Financial Acumen

Some tips for your application 🫡

Understand the Company Culture: Familiarise yourself with Hays Travel's core SMILE values: Supportive, Motivational, Innovative, Loyal, and Excellent. Tailor your application to reflect how you embody these values in your professional experience.

Highlight Relevant Experience: Emphasise your previous roles in the travel industry, particularly any leadership or managerial experience. Use specific examples to demonstrate your skills in customer service and team management.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for travel and helping others. Make sure to connect your personal values with those of Hays Travel.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Hays Travel Ltd

✨Show Your Passion for Travel

Make sure to express your enthusiasm for the travel industry during the interview. Share personal experiences or stories that highlight your love for travel, as this aligns with the company's core values.

✨Demonstrate Leadership Skills

As an Assistant Manager, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully led a team or managed projects in the past, emphasising your supportive and motivational approach.

✨Familiarise Yourself with SMILE Values

Understand Hays Travel's core SMILE values: Supportive, Motivational, Innovative, Loyal, Excellent. Be ready to discuss how you embody these values in your work and how they can contribute to the success of the branch.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think of specific situations where you've had to resolve issues or provide excellent service, and be ready to share those examples.

Travel Agent Assistant Manager
Hays Travel Ltd
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