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- Tasks: Lead a team to manage Dynamics 365 CE & Power Platform support and drive service excellence.
- Company: Join a leading Microsoft Partner known for its people-centric culture and commitment to staff wellbeing.
- Benefits: Enjoy remote-first work, quarterly office meetups, and excellent employee benefits.
- Why this job: Be part of a strategic role that shapes customer relationships and enhances team dynamics.
- Qualifications: Must have experience in a senior Managed Services role and strong knowledge of Dynamics 365 CE.
- Other info: Sponsorship not offered; UK Citizens or those with ILR only.
The predicted salary is between 42000 - 98000 £ per year.
We’re hiring on behalf of a leading Microsoft Partner for a Managed Services Lead to take ownership of their Dynamics 365 CE & Power Platform support function. You’ll oversee a team of 3–4, drive service excellence, and act as a senior point of contact for escalations and small change requests.
This is a strategic, people-focused role suited for someone with:
- Several years in a senior Managed Services role within a Microsoft Partner
- Strong hands-on knowledge of Dynamics 365 CE & Power Platform
- Experience managing teams, processes, and client relationships
- Ability to step into a consultative role with customers when needed
The business is down to earth, people centric, and big on staff wellbeing with a flexible, remote-first culture and excellent benefits.
Apply now to play a key role in shaping their support function.
Dynamics 365 CE Managed Services Lead employer: Link Xperts
Contact Detail:
Link Xperts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics 365 CE Managed Services Lead
✨Tip Number 1
Familiarise yourself with the latest updates and features of Dynamics 365 CE and Power Platform. Being well-versed in these technologies will not only boost your confidence but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the Microsoft Partner ecosystem. Attend relevant webinars, join online forums, or connect on LinkedIn to build relationships that could lead to valuable insights and potential referrals for the role.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing teams. Think of specific examples where you successfully led a team through challenges or improved service delivery, as this will be crucial in showcasing your fit for the role.
✨Tip Number 4
Research the company culture and values of the Microsoft Partner you're applying to. Understanding their approach to staff wellbeing and remote work can help you tailor your conversations and show that you align with their ethos.
We think you need these skills to ace Dynamics 365 CE Managed Services Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Managed Services, particularly within a Microsoft Partner environment. Emphasise your hands-on knowledge of Dynamics 365 CE and Power Platform, as well as your team leadership skills.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for this strategic role. Discuss your experience managing teams and client relationships, and how you can drive service excellence in their support function.
Showcase Relevant Achievements: Include specific examples of past successes in similar roles. Highlight any improvements you've made in service delivery or team performance, and how these experiences will benefit the company.
Proofread Your Application: Before submitting, carefully proofread your application to eliminate any typos or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Link Xperts
✨Showcase Your Leadership Skills
As a Managed Services Lead, you'll be overseeing a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to drive service excellence.
✨Demonstrate Technical Expertise
Make sure you have a solid understanding of Dynamics 365 CE and Power Platform. Be ready to answer technical questions and discuss how you've applied your knowledge in previous roles. This will show that you're not just a manager but also someone who can step into a consultative role when needed.
✨Prepare for Customer-Facing Scenarios
Since this role involves client relationships, think of examples where you've successfully handled customer escalations or small change requests. Discuss how you approached these situations and what the outcomes were, showcasing your problem-solving skills and customer-centric approach.
✨Align with Company Culture
The company values a down-to-earth, people-centric culture. Research their values and be ready to discuss how your personal values align with theirs. Share experiences that reflect your commitment to staff wellbeing and a flexible work environment, as this will resonate well with them.
