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- Tasks: Lead a team to manage Dynamics 365 CE & Power Platform support and drive service excellence.
- Company: Join a leading Microsoft Partner known for its people-centric culture and commitment to staff wellbeing.
- Benefits: Enjoy remote-first work, quarterly office meetups, and excellent employee benefits.
- Why this job: Be part of a strategic role that shapes customer relationships and enhances service delivery.
- Qualifications: Must have experience in a senior Managed Services role and strong knowledge of Dynamics 365 CE.
- Other info: Sponsorship not offered; UK Citizens or those with ILR only.
The predicted salary is between 42000 - 98000 £ per year.
We’re hiring on behalf of a leading Microsoft Partner for a Managed Services Lead to take ownership of their Dynamics 365 CE & Power Platform support function. You’ll oversee a team of 3–4, drive service excellence, and act as a senior point of contact for escalations and small change requests.
This is a strategic, people-focused role suited for someone with:
- Several years in a senior Managed Services role within a Microsoft Partner
- Strong hands-on knowledge of Dynamics 365 CE & Power Platform
- Experience managing teams, processes, and client relationships
- Ability to step into a consultative role with customers when needed
The business is down to earth, people centric, and big on staff wellbeing with a flexible, remote-first culture and excellent benefits.
Apply now to play a key role in shaping their support function.
Dynamics 365 CE Managed Services Lead employer: Link Xperts
Contact Detail:
Link Xperts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics 365 CE Managed Services Lead
✨Tip Number 1
Familiarise yourself with the latest updates and features of Dynamics 365 CE and Power Platform. Being well-versed in these technologies will not only boost your confidence but also demonstrate your commitment to staying current in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the Microsoft Partner ecosystem. Attend relevant webinars, join online forums, or connect on LinkedIn. Building relationships can lead to valuable insights and potential referrals that may help you land the job.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing teams. Think of specific examples where you've successfully led a team through challenges or improved service delivery, as this role is heavily focused on people management.
✨Tip Number 4
Research the company culture and values of the Microsoft Partner you're applying to. Understanding their approach to staff wellbeing and remote work can help you tailor your conversations and show that you're a great fit for their team.
We think you need these skills to ace Dynamics 365 CE Managed Services Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Managed Services, particularly within a Microsoft Partner environment. Emphasise your hands-on knowledge of Dynamics 365 CE and Power Platform, as well as your team leadership skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Discuss your experience managing teams and client relationships, and how you can contribute to their service excellence.
Highlight Relevant Achievements: In both your CV and cover letter, include specific examples of past achievements that demonstrate your ability to drive service excellence and manage escalations effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Link Xperts
✨Showcase Your Leadership Skills
As a Managed Services Lead, you'll be overseeing a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to drive service excellence.
✨Demonstrate Technical Expertise
Make sure you have a solid understanding of Dynamics 365 CE and Power Platform. Be ready to answer technical questions and discuss how you've applied your knowledge in previous roles. This will show that you can step into a consultative role when needed.
✨Prepare for Customer-Facing Scenarios
Since this role involves client relationships, think of examples where you've successfully managed customer expectations or resolved escalations. Practice articulating these scenarios clearly, as they will showcase your ability to handle customer-facing challenges.
✨Emphasise Cultural Fit
The company values a down-to-earth and people-centric culture. During the interview, express your alignment with these values. Share experiences that highlight your commitment to staff wellbeing and how you foster a positive team environment.
