Rental Customer Advisor

Rental Customer Advisor

Newbridge +1 Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers with car and van rentals, ensuring a smooth experience.
  • Company: Join a leading rental service at Edinburgh Airport, known for its excellent customer care.
  • Benefits: Enjoy 33 days' annual leave, flexible hours, discounts, and private healthcare.
  • Why this job: Be part of a dynamic team, gain valuable skills, and enjoy a supportive work culture.
  • Qualifications: No specific experience required; just bring your enthusiasm and organisational skills.
  • Other info: Full-time role with 45 hours per week, including alternate weekends.

The predicted salary is between 30000 - 42000 £ per year.

We are looking for an organised and enthusiastic Summer Rental Customer Advisor for our Edinburgh Airport Car & Van Rental branch.

We offer:

  • 33 days' annual leave
  • Flexible leave
  • Generous employee discounts
  • Private healthcare
  • Extensive training
  • Enhanced maternity and paternity leave
  • ...and much more

Hours: Full time: 45 hours per week, 5 days out of 7 and alternate weekends.

About the role: As part of...

Locations

Newbridge Midlothian

Rental Customer Advisor employer: Arnold Clark.

Join our dynamic team at the Edinburgh Airport Car & Van Rental branch, where we prioritise employee well-being and growth. With generous benefits like 33 days' annual leave, private healthcare, and extensive training, we foster a supportive work culture that encourages flexibility and work-life balance. Experience the excitement of working in a vibrant location while enjoying unique employee discounts and enhanced family leave options.
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Contact Detail:

Arnold Clark. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Rental Customer Advisor

✨Tip Number 1

Familiarise yourself with the car rental industry, especially the specific services offered at Edinburgh Airport. Understanding the local market and customer needs will help you stand out during interviews.

✨Tip Number 2

Practice your customer service skills by engaging with friends or family in role-play scenarios. This will prepare you for handling various customer situations effectively, which is crucial for a Rental Customer Advisor.

✨Tip Number 3

Network with current or former employees of our Edinburgh Airport branch. They can provide valuable insights into the company culture and expectations, giving you an edge in your application process.

✨Tip Number 4

Be prepared to discuss your organisational skills and how you manage time effectively, as these are key traits for the role. Think of examples from past experiences that demonstrate your ability to juggle multiple tasks.

We think you need these skills to ace Rental Customer Advisor

Customer Service Skills
Organisational Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Sales Skills
Time Management
Teamwork
Adaptability
Conflict Resolution
Basic IT Skills
Knowledge of Rental Procedures
Interpersonal Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Rental Customer Advisor position. Tailor your application to highlight relevant skills and experiences that match what they are looking for.

Craft a Strong CV: Make sure your CV is up-to-date and clearly outlines your previous experience in customer service or related fields. Use bullet points to make it easy to read and focus on achievements that demonstrate your organisational skills and enthusiasm.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work as a Rental Customer Advisor at their Edinburgh Airport branch and how your skills align with their needs.

Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.

How to prepare for a job interview at Arnold Clark.

✨Show Your Organisational Skills

As a Rental Customer Advisor, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or handled customer inquiries efficiently.

✨Demonstrate Enthusiasm

This role requires a positive attitude and enthusiasm for customer service. Be sure to express your excitement about the position and how you can contribute to the team at the Edinburgh Airport branch.

✨Know the Company and Its Values

Research the company’s values and mission. Understanding what they stand for will help you align your answers with their expectations and show that you are genuinely interested in being part of their team.

✨Prepare for Common Customer Scenarios

Think about common customer service scenarios you might face in this role. Prepare responses that showcase your problem-solving skills and ability to handle difficult situations with grace.

Rental Customer Advisor
Arnold Clark.
Location: Newbridge

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