Duty Manager

Duty Manager

Biggin Hill Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations and manage a team to ensure excellent customer service.
  • Company: Join a vibrant leisure or golf site dedicated to providing top-notch experiences.
  • Benefits: Enjoy flexible hours, competitive pay, and opportunities for growth.
  • Why this job: Be part of a dynamic team that values leadership and customer satisfaction.
  • Qualifications: No prior experience required; just bring your passion for service and teamwork.
  • Other info: Perfect for high school and college students looking for a rewarding role.

The predicted salary is between 28800 - 43200 £ per year.

Have a passion for providing excellent customer service? Ready to take on a key role in managing daily operations while leading a team? Then this may be for you! As a Duty Manager, you will be responsible for overseeing the daily operations of our leisure or golf site. The role requires a hands-on approach, leadership skills, and the ability to handle day-to-day challenges efficiently.

Benefits:

Duty Manager employer: Mytime Active

Join a dynamic team as a Duty Manager where your passion for customer service and leadership will thrive in a supportive work culture. Our company offers competitive benefits, opportunities for professional growth, and a vibrant environment that values teamwork and innovation, making it an ideal place for those seeking meaningful and rewarding employment in the leisure industry.
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Contact Detail:

Mytime Active Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager

✨Tip Number 1

Familiarise yourself with our leisure or golf site operations. Understanding the specific challenges and daily tasks will help you demonstrate your readiness for the role during interviews.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss your approach to motivating staff and resolving conflicts.

✨Tip Number 3

Research common customer service scenarios that might arise in a leisure or golf setting. Being able to articulate how you would handle these situations can set you apart from other candidates.

✨Tip Number 4

Network with current or former employees of StudySmarter to gain insights into the company culture and expectations for the Duty Manager role. This can provide you with valuable information to tailor your approach.

We think you need these skills to ace Duty Manager

Leadership Skills
Customer Service Excellence
Operational Management
Team Management
Problem-Solving Skills
Communication Skills
Time Management
Conflict Resolution
Decision-Making
Adaptability
Attention to Detail
Financial Acumen
Health and Safety Awareness
Staff Training and Development

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Duty Manager. Highlight key skills such as leadership, customer service, and operational management in your application.

Tailor Your CV: Customise your CV to reflect your experience in managing teams and providing excellent customer service. Use specific examples that demonstrate your ability to handle daily challenges effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your leadership skills. Mention why you are interested in this role and how your background makes you a perfect fit for the position.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Mytime Active

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.

✨Demonstrate Leadership Skills

Prepare to discuss your leadership style and how you've successfully managed a team in the past. Highlight any relevant experiences where you motivated your team or resolved conflicts effectively.

✨Be Ready for Scenario Questions

Expect questions that assess your problem-solving abilities. Think of scenarios related to daily operations and how you would handle challenges, such as dealing with difficult customers or managing staff shortages.

✨Research the Company and Its Values

Familiarise yourself with the company's mission and values. This will help you align your answers with what they are looking for in a Duty Manager and show that you are genuinely interested in the role.

Duty Manager
Mytime Active
Location: Biggin Hill
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