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- Tasks: Join us as a Service Engineer, focusing on CCTV and Access Control systems.
- Company: We're a leading security solutions provider based near South Wimbledon.
- Benefits: Enjoy 25 days leave, health plans, ongoing training, and a company van.
- Why this job: Be part of a dynamic team, solve real-world problems, and grow your career.
- Qualifications: 3+ years in security engineering with a valid driving licence and ECS/FESS Card.
- Other info: Work mainly around the M25 with emergency call-outs once a week.
The predicted salary is between 28000 - 42000 £ per year.
We do not install or maintain Intruder alarms or Fire alarms Monday to Friday - from 8am till 5pm. Location: 1h30 max away from South Wimbledon office.
At least 3 years' working with either CCTV or Access Control systems is required. Proficient computer network user. A valid clean driving licence is essential. Valid ECS/FESS Card for site-based work. The person will mainly be required to work in and around the M25 with some further locations when needed. The ideal candidate will be competent and have a strong background in the installation of Access Control and CCTV systems.
Responsibilities:
- Service and repair
- Routine inspections
- Troubleshooting faults
- Excellent customer service
- Maintain accurate records and compliance documentation
- Ensure all work complies with industry standards and regulations
- Participate in an on-call rota for emergency call-outs 1 week in 7
Experience:
- Proven experience and work history as Security Engineer
- Strong understanding of electronic security systems, maintenance, and repair
- Set up IP-based security systems, configure network settings, and ensure proper communication between devices and servers
- Troubleshoot and resolve technical issues
- Set up remote monitoring solutions and provide remote technical support to clients
- Excellent problem-solving skills and attention to detail
- Ability to work independently and in a team
- Good communications and excellent customer interactions
Valid driving license for the UK. Must have experience working with:
- CCTV: Hikvision, Hanwha, Avigilon, EagleEye and Vista - a MUST
- Access Control: Paxton, ACT, Salto, Brivo and Gallagher - a MUST
- Door Entry: Fermax, BPT, Videx and 2N - THESE might be negotiable
Our overtime and Saturday are paid at 1.5 rate, we also pay travel time, Sundays and Public holidays are paid at 2x.
Benefits that we offer:
- 25 days annual leave + 8 days public holidays
- Health Plan Scheme: PMI, Dental, Life Insurance and Pension
- Ongoing Training and Career Progression
- Company van with Automatic transmission and Fuel Card
- Smart Phone and Laptop supplied
The salary depends on their experience: £35k base salary.
Service Engineer employer: DS SECURITY GROUP LIMITED
Contact Detail:
DS SECURITY GROUP LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarise yourself with the specific brands and systems mentioned in the job description, such as Hikvision and Paxton. Having hands-on experience or knowledge about these products can give you an edge during interviews.
✨Tip Number 2
Network with professionals in the security engineering field, especially those who work with CCTV and Access Control systems. Attend industry events or join online forums to connect with potential colleagues and learn more about the role.
✨Tip Number 3
Prepare to discuss your troubleshooting and problem-solving experiences in detail. Be ready to provide examples of how you've resolved technical issues in past roles, as this will demonstrate your competency and fit for the position.
✨Tip Number 4
Showcase your customer service skills during the interview process. Since excellent customer interactions are crucial for this role, think of instances where you've gone above and beyond to assist clients or resolve their concerns.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CCTV and Access Control systems. Include specific examples of installations, repairs, and troubleshooting you've done in the past, especially with the brands mentioned in the job description.
Craft a Strong Cover Letter: In your cover letter, emphasise your customer service skills and your ability to work independently as well as part of a team. Mention your valid driving licence and ECS/FESS Card, as these are essential for the role.
Showcase Technical Skills: Clearly outline your technical skills related to electronic security systems, including your proficiency in setting up IP-based security systems and troubleshooting technical issues. This will demonstrate your capability to meet the job requirements.
Highlight Relevant Experience: Detail your previous work history as a Security Engineer, focusing on your experience with the specific systems and technologies listed in the job description. Use metrics or achievements to quantify your contributions where possible.
How to prepare for a job interview at DS SECURITY GROUP LIMITED
✨Showcase Your Technical Skills
Make sure to highlight your experience with CCTV and Access Control systems during the interview. Be prepared to discuss specific projects you've worked on, particularly with brands like Hikvision, Paxton, and others mentioned in the job description.
✨Demonstrate Problem-Solving Abilities
Since troubleshooting is a key part of the role, be ready to share examples of how you've resolved technical issues in the past. This will show your potential employer that you can handle challenges effectively.
✨Emphasise Customer Service Skills
Excellent customer service is crucial for this position. Prepare to discuss how you've interacted with clients in previous roles and how you ensured their satisfaction, especially when dealing with technical installations or repairs.
✨Understand Compliance and Documentation
Familiarise yourself with industry standards and regulations related to security systems. Be ready to talk about how you maintain accurate records and compliance documentation in your work, as this is an important aspect of the role.
